U-Haul Moving & Storage at Washington Blvd

U-Haul, Truck Rental, Self Storage, Propane
Hours: U-Haul Moving & Storage at Washington Blvd offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage units, portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers appreciate that the staff consistently provides good customer service, with many mentioning friendly and helpful employees who go above and beyond. Several reviews highlight staff members who are kind, professional, and attentive, with one customer noting a staff member's genuine compassion during a difficult time. The team is known for greeting customers by name and making the rental process smooth and efficient, often resolving issues quickly, such as billing concerns. However, some customers have experienced issues with the storage units, citing poor lighting and high costs for long-term use. There are additional fees, such as a $30 late fee and overlock charges if payments are overdue by a week, and no refunds are offered for early departures. Customers also noted that some units had redlocks upon move-out. While overall experiences are positive, a few mention that trucks can sometimes be dirty, with one reporting a dirty steering wheel that stained their hands. Despite this, the convenience and availability of rental equipment are frequently praised, with quick pickup and friendly inspections. Overall, U-Haul at Washington Blvd is seen as a reliable place for moving supplies and storage with friendly staff and good service.

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1. Baltimore, Maryland