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“I am writing to express my sincere gratitude for the exceptional service I received from Sylvia Onwuocha (Consumer Lending Advisor) and Oumou Traore (Assistant Branch Manager) during my recent membership application and auto loan process. Their assistance was invaluable, and I truly appreciate the time and effort these individuals dedicated to guiding me through each step.
The entire process was remarkably efficient, and I was consistently impressed by the professionalism, knowledge, and willingness to go above and beyond to ensure a smooth and positive experience. Frankly, without their help, I would have felt completely overwhelmed. Their expertise simplified a complex process, making it manageable and stress-free. I especially appreciated the clear explanations of the loan terms and patience in answering my numerous questions.
I wholeheartedly recommend NIHFCU to anyone seeking exceptional financial services. Furthermore, I strongly urge prospective members to specifically request assistance from these employees. Their dedication and commitment to customer satisfaction are truly exceptional.
Thank you again for your outstanding support.”
“My experience with Penfed application process was pleasant. There was no issues they were fair when accepted me as a member. I look forward to having a long relationship with them. I’d refer anybody looking for a good credit union to be a member of.”
“I am always happy with the Services I receive at this credit Union. The folks are warm and knowledgeable. I keep coming back at every chance I get. These folks are the greatest. Thank you and keep up the excellent service.”
“To whom It May Concern:
I visited the office a couple of days ago to inquire about opening an Estate account.Portia greeted me and asked how she could help me today, I proceeded to tell and show her my credentials after being invited to have a seat.I explained the situation in reference to my deceased mom.She did let me know the limits of Estate there. She made a couple of calls for me after I mentioned my other bank.So I was able to get that resolved on yesterday(6/25/2025. I really appreciated her courtesy and understanding.She was very pleasant as always.She’s a keeper!Hail to MOFCU!!!!!……Sincerely, Ms.Nancy Jones Hutchins”
“I recently visited the City Center branch and De'Ja assisted me. She assisted me with a fraudulent transaction, & explained everything to me to the point I was able to understand and I am satisfied with her work and her explanation help me to feel good and I am grateful for this company and it's hard work and fast response to fraud. I will recommend this company especially the City Center branch to my peers and family.”
10:30AM - 6:30PM
3700 O St NW, Washington
Credit Unions
“Some of these reviews must have been written by the big banks because this credit union is awesome. Yes, they do have an app and I've been using it for depositing checks for many years. Their customer service is great. Top notch. When you consider that these are college students, I would rate this CU a 10. I've been banking here since I was a student and let's just say that some decades have past since then. I always end up coming back. Tried the big banks and always end up closing those accounts to go back to the CU!”
“Ms. Daniella Barfield assisted me with my Debit Card and withdrawal from my account. She is an exceptional Customer Service Representative and she deserves a pay raise for her outstanding service.”
“Sr. Loan officer Nyeisha is very professional. She helped me with my loan needs fairly and quickly on March 24 of last year. I'm proud to say I had no issues. Everything was setup for easy payments.Today I made the last payment of that secured loan. I wouldn't hesitate to recommend TEFCU services and reapply for another loan.
Thanks again for your service that matters
Dia”
“I had a sleepless night before my visit the next morning at Signal Financial CU. I thought that the process that I was seeking was going to be long drawn out process, however, Tuba was assigned to assist me. My situation was understood. The process was quick! I'm so happy with SFCU. Thank you Tuba!”
“Wow. I've never felt so comfortable and open with a representative like that before. Steve F. was incredibly reassuring with whatever I asked and was completely honest. Its good to have transparency in that industry and I felt literally so safe and respected by him. I hope yall give raises because he deserves one.”
“Great organization to work with. They’re online systems make it easy to get preapproval and finalize loan products right online quickly and easily. When you need to go into a branch like I did today, the experience was efficient, and the staff was very friendly and pleasant. I’m thankful for my banking relationship with PenFed Credit Union and the services they provide.”
“Hours are odd, plus they close early at 4pm, so you've got to write them down or you'll make the trek for nothing. Counter tellers are polite n very helpful. Can get business done in usually less than 10 min when I need to go in person for transaction.”
“I came to the NFCU on Feb 6, 2024. Deposited a tax refund check and experienced a small set back with the image reading through the ATM. The next day I noticed the check was not pending. I called NFCU spoke with several associates and was told that a check had to be reissued. However when I went into the branch and spoke with Ms. Terri Kipp (branch leader). She went above and beyond to make sure I did not have to wait another 7 to 10 business days to receive my funds. I hope management knows she is a real asset to the company.”
“Lafayette Federal Credit Union (LFCU) has been my credit union since the 1980s. It has consistently provided good service, whether in person at a branch or on their on-line app.”
“It is nice to know that there are still people in the world with integrity. I invested in the forex market & cannot express how appreciative I am to this Trader: Hendrick Jennifer Fx,”
“I wanted to leave a review for Alexis Hackett , she was very professional and handled all of my personal and business needs. She made it very quick and a simple process. I am so happy !! Go visit her today for all of your personal or business needs! Thanks again Alexis”
“With the help of Mrs. Kelly Robert, She is the best account manager on Forex and Binary, she's helping me to make huge profits. I started with just $500 and now I'm getting great profits of $6,700 and successfully withdraw weekly.”
“Customer service I received from Kerissa Newman was commendable. She was thorough, professional and answered my questions like a pro. Thank you for your help Kerissa.”
“Great Credit Union, great people to talk to and do business with. Only issue I had was with the online application for an auto loan. But when I called we finished everything up in less than 20 minutes start to finish Thank You Ms. Dana.”
“I truly enjoyed working with Kelly. She is very knowledgeable about all services Navy Federal Credit Union provides and she is very patient to answer all questions. I appreciate all her help and sincerely consider to use more products from NFCU.
This office offers 1-hour free parking.”
“Come here(Alaking Ct.) often. Line moves fast. Security on site is helpful and will offer assistance if you seem lost on who you may need to see. Tellers are courteous. Speciality Bankers are knowledgeable and courteous as well.”
“The staff always greet me with a welcoming hello and smile. The atmosphere feels like you are in great company. Thank you to everyone at the Cherryhill branch for all you do at ESFCU.”
“I had an excellent experience at the SECU branch in Greenbelt, Maryland. From the moment I arrived, I was treated with professionalism and care. Zamoria Matthews assisted me, and she was outstanding. She was knowledgeable, patient, and took the time to clearly explain everything regarding my account and replacement card. Her positive attitude and welcoming smile made a stressful situation much easier to handle. It’s clear that Zamoria genuinely cares about members and takes pride in her work. SECU is fortunate to have someone with her level of dedication and customer service. Thank you for a great experience. From Emerson”
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“I went to the Leisure World branch yesterday for a refresh regarding my accounts. The representative was knowledgeable and friendly, patiently answering my questions. I was really glad I made the time for the discussion.”