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“At the UPS store Claudia and Abby were both very helpful. I had trouble printing something off of my phone and they were both very helpful and patient when assisting me.”
“Eden was amazing. She helped me right away and answered all of my questions making my experience a great one! The facility was clean and organized and I will definitely come back for my next return!”
“Adrian at the desk was amazing! She served my with politeness, quickness, and a sweetness that felt like a familiar family member. I was having an off day, and yet she brightened my day for me. Thank you Adrian!”
“Another very happy customer!! I went there for international shipping and the service was great. They also have a variety of services, such as designing and printing promotional items. I'll definitely be back.”
“This UPS store in Bowie MD is the best!! It is located in the shopping center near Walmart. The employees are friendly, welcoming and helpful. I travel from Washington DC just to come to this store passing other UPS stores”
“Staff in the print services department are awesome! This is my go-to for printing, especially for last minute needs and self-service. Love that I also earn rewards points for future purchases.”
“I couldn’t be happier with the service I get every time I visit this store in Edgewater. I had the pleasure of meeting Cathy, the owner, on my last visit and had to tell her how much I appreciated being treated with such care and professionalism. I had an issue with my large packages and she helped me out and even followed up with me the next day!!! That kind of service is rare these days.”
“10 star experience when I visited this location yesterday. I went to just get a document printed, which didn’t come out correctly due to resolution. But the owner, went above and beyond. She went out her way to edit the photo and actually made it 100% better, she gave recommendations, she was also very patient. I appreciate her welcoming and warming energy, and her exceptional customer service. Jay is great too, always quick and fast service when I’m returning items there. Great staff.
- Shawnae”
“I want to take a moment to give a huge thank-you to the owner and staff at the UPS Store on Annapolis Road in Bowie, Maryland. This store has some of the best customer service I have ever experienced.
The first time I experienced their kindness, I was there with my sister. I had been sitting in a very hot car and eventually couldn’t take the heat anymore, so I came inside. The owner noticed that I looked dehydrated and fatigued. Without hesitation, he went and got me a bottle of water and gave me a seat so I could sit down and recover. That simple act of kindness meant so much to me.
Then, on another occasion, I went there with my niece because we were trying to make copies of flyers for her lost cat. We got to the end and realized we didn’t have enough money to pay for all the copies—and we hadn’t even made as many copies as we needed. My niece was extremely frustrated, and you could see the tears in her eyes.
The owner saw what was happening and, instead of making us feel embarrassed or turning us away, he gave us approximately 25 additional copies at no charge while we searched through the car and pieced together whatever money we could find. That was incredibly generous.
But he didn’t stop there. He even offered to leave one of our lost-cat flyers in the store so that if someone came in and saw it, they could contact us if they had any information. That showed me that this wasn’t simply about running a business—he genuinely cared about helping people.
You don’t come across that kind of kindness and compassion everywhere. The people at this UPS Store are warm-hearted, polite, helpful, and truly customer-focused.
Because of the way they treated me and my family, I will gladly pass other UPS Stores just to come to this one. Great customer service, generosity, kindness, and people who genuinely care—that’s what you’ll find here.
Thank you for treating people with kindness and humanity. It truly makes a difference! ❤”
“I had to drop off 20 orders for my small business. Harris was super accommodating and very helpful and super happy. I will be making sure to use this UPS for my future drop offs.”
9:30AM - 6:30PM
Beside Food Lion, 8777-B Piney Orchard Pkwy, Odenton
Shipping Centers
“The ladies at this store are consistently helpful and kind. Their professionalism shines through in every interaction, and they always go above and beyond to ensure an exceptional experience.”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“As always, Cindy is there when you need her! Although she moved from Waugh Chapel to Edgewater, I'm glad she's still close by to get packages out -- I had 7 items that needed boxes, packaging materials, & shipping. She takes a lot of care with our items and goes over all shipping options. I'm more than happy to support this small business!”
“ROSSSSSS IS THE MANNNNNN!!!!
He is so kind and patient. I love his energy so much. Thank you for your help today. My daughter is happy!!! He needs a raise and paid vacation fast!! Thank you so much Ross!!”
“I truly must take a moment to let it be known that the TWO gentlemen working in this UPS store were informative and patient, and they gave me top knock professional care with my delicate situation. The store was crowded, but both men worked diligently together, clearing their store with smiles and great attitude for all.”
“I love this store! Can’t say enough good things about them. I have shipped things through them many, many times. All of the staff is super friendly and helpful, polite, kind, and well mannered. They also offer a variety of different services besides shipping. They offer a very reasonably priced notary service, PO boxes, and there’s a xerox machine there to make copies on if you need them. They also have a nice selection of things you might need when mailing something:boxes, bags, pouches, bubble wrap, sharpies, tape…all the things. And they are a return option for Amazon as well. There is rarely a line and when there is, it moves very quickly as there’s typically 2-4 ppl working. I stopped in on Monday to mail a return. There was no line. I was in a s out in 2-3 minutes. Mark assisted me. He has helped me many times when I’ve been in there. He’s always super nice and fun to talk to. Very personable. Ryan was also there packaging things up getting ready to ship out. He has also helped me in the past. I’ve found both to be great guys, very helpful, nice, knowledgeable and good at what they do. I’m very happy to have this store so conveniently located.”
“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
“I was completely satisfied the service and atmosphere. The customer service was OUTSTANDING! The front desk attendant was very attentive and efficient. This location has everything you need and will go above and beyond to get you needs met in a timely met.”
“I had love letters of my parent copied and printed and bound at Staples and they did a great job. I will give the copies to my siblings at our upcoming family reunion. Staples did a great job and the employees are always so helpful”
“It's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.”
“Nice employees and great customer service. I have been there several times and no problems. My packages were packed good and sent to their destinations in a timely manner.”
8:30AM - 7PM
1123 MD-3, Gambrills
Shipping Centers
“Howaida and Jen’s customer service is outstanding! They helped me with my Temu returns and were very understanding and did not rush me while I got the packages and QR codes situated.”
“This is my Go To FedEx location! Mary Kay and team members are so patient and helpful- making sure I have the most economical shipping plan and container for expected time of delivery. I am here at least once a month and service is consistently friendly and reliable. Mary Kay even remembers my addressee and email info. Thank you Festival Riva team!”
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“I stop by this local once or twice a month to ship out packages. A lady named Ms. Aaliyah helped me today and provided excellent and courteous service. Thank you.”