“Pam is great and she really helped me figure out the right set up for what I needed. The prices are really competitive the best in the area honestly. Every time I’ve needed anything she’s been right there answering the phone or getting it for me quickly, efficiently and friendly.
Will be here for a while.”
“Gloria was great!!!! Big shoutout to her!! After a long day at work I had to move stuff into the storage unit and drive a U-Haul which I’ve never done before. Once I got there and went to the wrong building she showed and walked in the come to the right place and assisted me! Josh fully recommend”
“Ms.Lusia was extremely helpful with helping my mother and I make our monthly payment; very professional and personable. If we could rate her 10 stars we would! Thankyou Lusia and extra space storage!!”
“The Extra Space Storage facility is clean, convenient and affordable. Donna, the on site manager, was so kind and answered all of our questions, including giving us a private tour. If you need a local storage facility, give Donna a call at Extra Space Storage!”
“I came in and was on the verge of tears. Ms Tina offered me a hug which I took and made my day! She made sure I got what I needed and went the extra mile! Love her already!”
“Kayla has been so awesome & very very helpful throughout my entire time here at extraspace on 1100 N Point Rd, She didn’t miss a beat & always kept me satisfied”
9:30AM - 5:30PM
1413 S Haven St, Baltimore
Self Storage
“Quick and easy! We gave Joey a list of what we were moving and we were quickly shown the best two unit sizes. We had the best one picked and the contract signed within 30 minutes.”
“Today is July 13th.I'm at the self storage place.My bill was over $200.I went to go see Taylor she was very helpful and got my bill down to under 200.Thank you very much for helping me.She's a very good employee.Good customer service to keep a customer.”
“The young lady at the office was outstanding, very helpful and experienced, she was so informative about everything, she told us she has only been there for a few weeks, but we thought she was there much longer....you have a absolutely beautiful personality working for you 💙”
“It’s a fantastic place for temporary storage, friendly staff, clean and spacious. Highly recommended if you need temporary storage in downtown Baltimore.”
“Ron has changed the culture @ Extra Space ever since the “vindictive lady won’t say any names (Kamila) who pretended to be nice) left. Side note: “ I honestly used to be afraid coming to my unit, majority times, waiting til after 6pm just so I wouldn’t run into her.
But once Ron took over, I promise you the tenants became more comfortable and Happier because we all had a group chat and would update each other on gate being locked during company hours or something wrong with individual tenants.
Anyway, RON & Travis has been ALL-STARS ?& an exponential improvement ?”
“I called today and spoke with Gregory about rental space. He was very pleasant and very helpful. I went there in person and met Lauretta and she was great. She showed me and my mom different storage spaces until I found the perfect one. Gregory and Lauretta had outstanding customer service. I told him about his reviews and had to come see for myself and I'm glad I did. Thank you Gregory and Lauretta.”
“Evette Sanowar. This lady’s it’s so amazing this woman the reason why I came back to rent a unit for the second time because of her. she’s so sweet. Care for the customers and very professional and what’s she doing. And the places its always clean every where you look..
Thanks for your good service”
“Excellent customer service with Denise and Catherine! Service was very fast and Dense explained ever detail of the contract. They're very friendly and helpful.”
“Miss Keyshawn have a beautiful personality. She knew exactly what I was looking for and everything went well. I weigh her from the scale of 1 to 10 I give her a 10 thank you”
“My experience with ESS have been nothing but positive. Staff members are professional, pleasant, and helpful. I always read reviews when looking for a service, so I hope this helps someone. I would highly recommend ESS (Mddle River-I haven't used another location). Because of the service I've received from staff and the cleanliness of the facility, I gladly rate ESS 5 srars.”
“Highly recommend this place. Front desk staff is super friendly and knowledgeable and very helpful.
It was my first time renting a unit and they help me from start to finish to open the unit”
“I started my rental process this week online but decided to randomly come to the facility in person to ask a few more questions. Service was prompt, professional, and took care of all of my concerns. This is for a last minute quick move and they were very flexible and set me up with a next day storage unit.”
“I reserved a unit 1am and surprisingly received a call from Tony Garrett, the Customer Service Rep at the location of choice at 9am. He was very pleasant and thorough with the information needed to sign an agreement. He provided options so I could be the most comfortable while visiting the building. I appreciated his patience and guidance through the process. The office was clean and cool considering the weather here in MD has been insanely HOT!! I would recommend this location for your storage needs. You will be taken care of!”
“Customer service was excellent! Jessica took me and showed me rooms that would best fit my situation. She took time to explain everything to me and to answer any questions I had. Best experience i ever had using storage. Definitely recommend!”
“Outstanding Performance by the team of men. No time wasted and completed in a short amount of time. All furniture was installed without a single scratch or damage. Great team of guys. Send my sincere thanks to them for a job well done.”
Open 24 hours
5525 Baltimore National Pike, Baltimore
Self Storage
“I had a great experience at Public Storage. I was undecided on which unit I needed and I had several questions. Katie took her time and showed me around the property and was very helpful with me choosing the unit that would work best for me. Taylor finished my transaction with helping me pick the perfect location as well as getting me set up on the app and making the administrative process quick and easy. 10/10 service for sure 👍🏽”
9:30AM - 6PM
5117 Belair Rd, Baltimore
Self Storage
“Ivan is an amazing manager, professional, kind, and was helpful in assisting me with a plan for my nonprofit and getting my proof of insurance correct. Easy access, great pricing. Visit them today and tell them Karl sent you!”
“I absolutely love this particular extra space Storage in Glen Burnie 8th Ave NW. Cherylene and her staff is amazing. Nothing but nice vibes very clean storage units and the facility. I don't have pictures but I had my stuff in storage for a year and a half. The only down fall was people that store food it attract mice. Use some pepper Mint spray Grandpa Guss It's on Amazon It's works!!!!! You will thank me later.”
9:30AM - 6PM
20 Ertel Rd, Glen Burnie
Self Storage
“We have been renting our storage unit for three months and it has been a great addition to our seamless gutter business, Bobby and his staff keep a smooth running facility, and as we get more business we are considering renting another unit for long term.
We would highly recommend your storage facility to all!”
“I had a great experience with this location! Crystal was incredibly friendly, knowledgeable, and truly went above and beyond to help me secure a rental even though it was at a different location. What I appreciated most was her honesty and transparency. She took the time to explain all the fees beyond the monthly rental cost which made me feel informed and confident about my decision. She also made me aware of a closer location to my home which would make things more convenient for me. Her professionalism and willingness to help made the entire process smooth and stress free. I highly recommend working with Crystal if given the opportunity!”
Open 24 hours
4001 Southwestern Blvd, Baltimore
Self Storage
“I needed a storage solution and Shelia was able to help me figure out the right unit for me. She was very welcoming and helpful. Shelia thank you! You made a difficult day easier!”
“Had a wonderful experience with the staff at the Dover Rd location! They were not only professional but friendly. Curt asked me about my storage needs and showed me a unit that would be a good fit. Walked me through the entire process and got me set up with the app so I was ready for my move in day!”
“Ashley was so nice and accommodating with my request to transfer from my current unit to a smaller unit! She answered my questions promptly and completed the transfer process in just a few minutes! She got me a unit closer to my old unit to make it easier to move my stuff. Thank you so much!”
“I've been with Extra Space Storage in Curtis Bay now for 7 months. When I got to the storage place, Anna-Lyn, the manager, answered all of my questions and put me at ease that I would be happy here and receive excellent customer service.
I could not be onsite when the movers put my stuff into the unit. Anna was kind enough to ensuring the movers had what they needed. I've visited as early as 6 AM and stayed as late as 10 PM, which are the hours that you can enter and exit with your code. I felt safe and comfortable sorting through my belongings. And Anna is often the smiling face you see when you come onsite. She's super helpful and a good problem solver.
Like most storage facilities, there is an increase after the first 6 months. There is some negotiation available.
I was a little nervous moving my possessions into storage again. But I've been able to access everything easily and everything has worked out well -- clean, safe & secure. And great customer service helps keep my mind at ease!”