{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
10:30AM - 7PM
13615 Connecticut Ave Ste 23a, Aspen Hill
Mobile Phones
“Damian was very friendly, knowledgeable and professional. Damian was very prompt with the service because of his experience and ability in customer service. I will recommend at&t services to all of my friends and family. ?%”
“Zagg is a very dope place love the customer service and the products are very high quality.
I can truly say I was skeptical about the original deal when I bought a screen protector and the replacement always be $12 after. They have kept their word and the service is very fast.”
“Great idea having a store where you can replace your screen protector after making the expensive purchase for only $10. And this includes my phone case as well. It’s done instantly unheard of”
“Great Staff!!! with prompt and knowledgeable in all aspects of AT&T products and services Mr. Noe and Mr. Anthony are an asset to the company...Keep up the Good Service!!!!”
“Super fast repairs. Really appreciate being able to have a local repair spot we can trust. The button on our ipad was stuck pressed in and it was repaired quickly and under the estimate. Thanks!!”
10AM - 7PM
3229 Spartan Rd, Olney
Mobile Phones
“Mirza is AMAZING! Helped me recover data off my iPhone after the screen went out and transfer to new iPhone successfully-phew. Very patient, kind, customer service oriented, and skilled problem solver! I’ll definitely be back! Thank you Mirza -kudos”
“I had a great experience yesterday with my phone the gentleman working helped me with many issues I was having even though my phone was “unfixable”, he even helped me call customer service to get a new phone. He went above and beyond!”
“Hands down the best experience I’ve ever had at Verizon (or any phone store). Jason was the guy who helped me and he was everything you need in customer service: looking out for what you want/need, not trying to overcomplicate things, and giving clear explanations about cost and what to expect. I’d briefly talked to another Verizon employee at a different store about a promotion I was seeing on my Verizon app that allowed me to keep my plan, trade in my phone and pay a really low monthly amount. That person immediately dismissed it and dismissed that I could get any trade in value for my phone because of a retired plan I was on. Jason quickly confirmed I was not only eligible but that the other person was mistakenly thinking of the national offer and not my actual account’s offers. Such an easy process and it made me that much more willing to jump on the opportunity. Thank you Jason!”
10AM - 7:30PM
2102 Veirs Mill Rd, Rockville
Mobile Phones
“I would like to sincerely recognize Wilbur at the Cricket store for providing truly exceptional customer service. He went above and beyond to help me successfully port my number from Boost Mobile, a process that turned out to be far more complicated than expected. We worked through this for nearly five days, and throughout the entire experience, Wilbur remained patient, persistent, and fully committed to resolving the issue.
He even went as far as allowing me to leave my phone with him while he personally contacted customer service multiple times to obtain the necessary code and ensure everything was properly handled. His dedication and willingness to take ownership of the situation made all the difference. I had been trying to complete this port since Sunday, and by Friday, thanks to Wilbur’s determination, everything was finally resolved.
Wilbur exemplifies what outstanding customer service should look like. If more businesses had employees with his level of professionalism, care, and commitment, they would undoubtedly thrive. Thank you, Wilbur, for going the extra mile and for making a frustrating process a positive experience. Your effort is truly appreciated.”
“Very friendly and professional. Had miserable experience at AT&T at shady grove office, found this location on google maps by its rating - have to say the crew is the best - quick, friendly, professional!”
“I have found A T&T difficult to deal with on a corporate level, especially in getting my bill straight and sent to me and not to someone else. BUT I have to say that Edwin and Carlos two employees at the Olney Maryland Store were exceptionally helpful and took the time to guide me through the questions that I had and do what they could to straighten out my bill. I visited at different times and days and one both occasions that I had these two employees, I found them to be cheerful, informed, friendly, cooperative and understanding. I want to express my gratitude to them and AT&T for having such men working for you in dealing with your customers. I am 77 years old and not very tech savey and so I am most grateful for their assistance. Michael Wilson”
“Super chill spot. The staff was really friendly and helped me find exactly what I need. Quick service, great prices, and good vibes around. Definitely coming back. Thank you Jesus.”
“Ammar was amazing to help me get my new iPhone 14. I.Broke my flip phone and Ammar helped get everything done because I didn’t know how to do most things. Thank you, again Ammar . Carol P.”
8:30AM - 8:30PM
12228 Veirs Mill Rd, Silver Spring
Mobile Phones
“I came in with a problem, I needed to download my ESIM, but it didn’t work, so I had to come all the way into the store. However, it was a nice store, and they helped me out here! No problems very nice, professional, and quick! I loved it. Thank you! Reina, and Sayda for all your help! Especially Reina, for all her hard, work and patience! She helped me to get signed up for auto pay, as well!”
“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“Steve was wonderful. After being on the phone last night and spending two hours, my phone was not working.
After 1/2 hour with Steve I am good to go. Thank you so much!!!”
10AM - 8PM
20 Maryland Ave, Rockville
Mobile Phones
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
“Great customer service. Hands down the best ATT in the area. I forgot the name of the manager , starts with a Y , I think it was Yabun ( sorry if I got it wrong). He was great , highly recommend this ATT.”
8:30AM - 8PM
8035 Snouffer School Rd Ste B, Gaithersburg
Mobile Phones
“I came to get my phone back because I lost it and I didn't think I would get my contacts back, much less my email and so on. I was very happy with Edwin's attention. I am very grateful.”
10:30AM - 7:30PM
Stoneymill Square, 12211 Veirs Mill Rd, Silver Spring
Mobile Phones
“I’d like to express my great gratitude to Fredy, the AT&T store representative. He has great customer service skills and high level of professionalism. I wish all service representatives were like Fredy! Thank you very much, Fredy!”
10AM - 8PM
12206 Veirs Mill Rd, Silver Spring
Mobile Phones
“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”
“Ask for Dayanna!! She’s very pretty, nice & helpful.. great customer service all around, I came in to pay my bill & ended up leaving with a galaxy tablet!”
10AM - 7PM
4957 Elm St, Bethesda
Mobile Phones
“i was very satisfied with Sarhada's assist. Her kind support was truly appreciated. I have mistakenly press on no. 1 on the satisfaction survey. My apologies for tbe inconvenience and am really thankful for her kind support!”
“My calling wasn’t working. Jocelyn asked to see my phone touched some button on her computer touched some buttons on my phone and then my calling started working; I said “how’d you do that” she said “you know ?” idk what she did but she’s got the magic touch! Absolutely thrilled thanks again!”
“Jessica, the manager, provided exceptional help when I was in a truly desperate situation. Even though the store was already closed and I had arrived late, she kindly reopened it just to assist me. I’m incredibly grateful for her support and impressed by the outstanding customer service she demonstrated.
Thank you Jessica! I personally appreciate you ?”
“After purchasing 2 phones in this store, they treated me very well. I recommend making your purchases here, ask for Miss Sulma, she was very kind. And excellent customer service”
“I was very impressed by Michele, I went in ready to smash my phone into a wall. I have had horrible service and constant problems with metro pcs. Finally I found a good tech with some talent I have a great new place with one person that knows what she is doing.”
“Wow! Great customer service. I went to the store to get help migrating to a new phone. The young man who helped me, Josh, was was knowledgeable, patient, polite etc. His explanations were clear. He was alone in the store so was helping several people at once all with the same calm, friendly attitude. Thank you Josh.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“My experience at the verizon store in Derwood was great. He was very professional, friendly and knowledgeable about my problem. Thanks to him, I'm able to charge my phone again.”