Cell Phone Stores near Derwood, MD

30 locations found near Derwood

“Mo is the best customer service rep and technical advisor I have ever dealt with at a wireless carrier. He walked me through my options, timeline, pricing, extras, etc. and made my iPhone upgrade painless and fast. He was fantastic and I highly recommend anyone with Verizon to go see Mo at this store. He’s friendly, patient, knowledgeable and doesn’t try to upsell you on unnecessary equipment or capabilities. Mo is the man!”

4.8 Superb195 Reviews

“Mirlyn was very helpful and friendly! She made my visit quick and easy, answered all my questions, and provided great customer service. Definitely recommend working with her at AT&T!”

5 Superb237 Reviews

“Zagg is a very dope place love the customer service and the products are very high quality.

I can truly say I was skeptical about the original deal when I bought a screen protector and the replacement always be $12 after. They have kept their word and the service is very fast.”

4.9 Superb197 Reviews

“Needed my back glass fixed after a drop and they estimated a few hours and were able to get it done in almost half the time. Great customer service and fair price. Highly recommend”

4.9 Superb118 Reviews

“Great idea having a store where you can replace your screen protector after making the expensive purchase for only $10. And this includes my phone case as well. It’s done instantly unheard of”

4.8 Superb209 Reviews

“Mirza is AMAZING! Helped me recover data off my iPhone after the screen went out and transfer to new iPhone successfully-phew. Very patient, kind, customer service oriented, and skilled problem solver! I’ll definitely be back! Thank you Mirza -kudos”

4.8 Superb186 Reviews

“I had a great experience with CPR Cell Phone Repair and wanted to share in case it helps someone else.

My iPad Pro took a fall and the power button got completely jammed. The corner of the frame was dented, and I was worried this would turn into a very expensive repair or even a full replacement.

From the beginning, the team was honest and transparent. They initially thought they might need to order parts, which would take a couple of days, but they kept me updated throughout the process.

What really stood out is that they didn’t just go for the most expensive solution. After opening the device, they were able to carefully remove the screen and reuse my original power button instead of replacing it. That saved me money and kept everything original.

The repair took about 2 days, and the result was excellent — the iPad looks and functions like nothing ever happened.

Total cost was $139, which felt very fair given the work involved and the alternative I was expecting.

It’s not easy to find repair shops that are both skilled and honest, but this was definitely one of them. I would absolutely trust them again and highly recommend them to anyone needing device repairs.”

4.7 Superb189 Reviews

“I went to get a new phone and make some changes on my account. Wilson helped us and he was very professional and knowledgeable. He really helped me make my decision and then to get everything set up. Wilson was fabulous and I would recommend him for sure!”

4.6 Superb309 Reviews

“I have traveled out of my way to visit the Rockville Cricket store. The service is the best I’ve experienced. The manager Wilber is extremely knowledgeable and helpful. There was no high pressure sales pitch. I’ll be returning.”

4.9 Superb107 Reviews

“Great customer service! Kelvin, Francisco, and Carlos were great! Super friendly and helpful to me and my family! They helped me save money and my experiences were stress-free and super quick!”

4.8 Superb137 Reviews

“Super chill spot. The staff was really friendly and helped me find exactly what I need. Quick service, great prices, and good vibes around. Definitely coming back. Thank you Jesus.”

4.7 Superb101 Reviews

“Boost is among the best network providers for me. I have another network provider but in some areas, I will not have service from that network whilst my boost works. They staff are amazing, smiling faces and very helpful”

4.8 Superb71 Reviews

“I highly recommend AT&T internet service.The staff was really helpful, providing valuable advice on an Apple Watch purchase and guiding us to a teacher based discount. The service we got was really great.?✨”

4.5 Superb157 Reviews

“I came in with a problem, I needed to download my ESIM, but it didn’t work, so I had to come all the way into the store. However, it was a nice store, and they helped me out here! No problems very nice, professional, and quick! I loved it. Thank you! Reina, and Sayda for all your help! Especially Reina, for all her hard, work and patience! She helped me to get signed up for auto pay, as well!”

4.7 Superb77 Reviews

“I had a bunch of issues with my phone and Memmeh was incredible!! He’s knowledgeable about the technology, plans, and provides a great customer experience. We have had issues in this store in the past and he has completely changed our views. He clearly has a great work ethic and wants the customer to walk away happy.”

4.4 Superb215 Reviews

“Spent 2 1/2 hour with very patient Milton who got us out of a tricky situation - thankful for his help and the support of his manager Michael who worked together to resolve an issue that didn’t seem possible to resolve. Very impressed with how they balanced their workload and managed priorities to take care of us.”

4.4 Superb157 Reviews

“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”

4.5 Superb149 Reviews

“Jocelyn M.
Was the BEST Boost Mobil consultant ever!! She's really familiar with the Boost Mobil phone issues and really fast,kind and polite, i'll definitely refer people to her!.
Great customer service 5 ⭐️”

4.7 Superb65 Reviews

“The best customer service in Gaithersburg—Jose knows all the best
deals and is happy to help. Highly recommended
100%
4 x $100 promotion ✅🥳”

4.8 Superb50 Reviews

“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”

4.5 Superb97 Reviews

“Alison is a excellent sales leader, awesome that you have her as hard work she deserves a salary increase. Thank you MsAlisson gor her kind. Sincerely Cristina Alvarado-Santana”

4.6 Superb48 Reviews

“Ask for Dayanna!! She’s very pretty, nice & helpful.. great customer service all around, I came in to pay my bill & ended up leaving with a galaxy tablet!”

4.9 Superb45 Reviews

“If you have the chance, get kelsi as your salesperson. Shes great. Had an issue with a phone I bought 6 months ago and LG wanted 2 weeks to fix. She walked me through how to get a new phone over nighted under warranty.

Editing a few years later to say once again I got great service, this time from Tio. I rarely need to go in to the store, but when I do, I always get great service.”

4.3 Superb127 Reviews

“Hi! I wanted to reach out because I accidentally selected that I wasn't satisfied on the recent survey, but it was completely by mistake. I am actually 100% satisfied with the service and your help”

4.2 Good186 Reviews

“I just want to thank Andrea for everything she did for my phone and myself. She was very pleasant in her communication with regards to my issues. It's nice to see customer service as cheerful as Andrea!! You guys are truly grateful to have her on your team!!”

4.2 Good75 Reviews

“If you need any help with your phone this is the best location to come in the whole DMV. Ariana is absolutely amazing. Even though she’s only here on the weekends she was so helpful and caring and so attentive to our needs. I’m so happy I came here with my mom.
100% best service I’ve had in YEARS.”

4.1 Good91 Reviews

“(Translated by Google) Here I pay my Verizon Bill and recharge Tigo to El Salvador I like this store they are very friendly and helpful.100% recommended(Original)Aquí pago mi Bill de verizon y hago recargas Tigo a El Salvador me gusta esta tienda son muy amables y serviciales.Recomendado 100%”

5 Superb14 Reviews

“The guys here were incredibly helpful when we came in with a question about overseas travel. They were knowledgeable about the benefits and tradeoffs of each plan and made it easy to switch to the plan we needed. Thanks so much”

4.1 Good110 Reviews

“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”

4.3 Superb47 Reviews