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10:30AM - 5:30PM
518 Middle River Rd, Middle River
Car Rental
“I had a great experience purchasing my car from him. He and his wife are genuinely honest, trustworthy people, and I really appreciated how upfront he was with me throughout the entire process. He took the time to scan the car, answered all of my questions, and reassured me that if anything came up, we could address it.
He even drove the car all the way from Lancaster, which I truly appreciated. Buying a used car can be stressful because you never really know who you can trust, but I felt comfortable doing business with him. He was patient, helpful, and stood behind what he told me about the vehicle.
I would definitely recommend him to anyone looking for a vehicle. It’s refreshing to deal with people who are honest and actually care about their customers. Thank you again to both you and your wife for making this a positive experience!”
“I wanted to say thank you to Mr. Tam Osilaja and his staff for helping me out. They got me into a brand new Chevy Equinox while my Ford Maverick is being repaired at Al Packer Ford. He did an excellent job coordinating with USAA to get my reservation finalized. Highly recommend Enterprise Rent-A-Car in Middle River, Maryland!
1SG (RET) Brian W. Paape”
“Check in and check out time was super fast. Customer service is always excellent. Great prices and great selections. My original car selection was'nt available but i was offered a very good replacement. Highly satisfied with my recent rental.”
“I love this place! The employees are amazing and very friendly. When they didn’t have what I wanted! They push to get me what I needed. Cars are clean and I love it”
“One less thing to be stressed about…… The online check-in, the professional, friendly & knowledgeable staff were a BLESSING. I was able to prepare and concentrate on other tasks. THANKS”
“I had a great experience with this car service. The service was professional, reliable, and friendly from start to finish. The driver was punctual, courteous, and drove safely. The car was clean and comfortable, and everything went smoothly without any hassle. I really appreciated the excellent customer service and attention to detail. Highly recommended if you’re looking for a dependable and professional car service!”
“The process was extremely easy, during a stressful time I was experiencing. Customer service was very friendly & helpful, especially who helped me, Makayla at the Dundalk, MD office. She made everything very easy & accommodating. I already have my next rental scheduled with them. Great Job!!”
“I changed this from one start to four stars because I finally met the assistant manager, Nick. He put me into a good, clean car that was up to what you would expect from a reputable car rental company. Thank you, Nick!
And this place is definitely understaffed. I’m sure that’s why I had the problems I had in the first place. They really need more people there. It’s a bustling business. I guess the owners are just greedy and don’t want to hire someone because of their bottom line. Nick gets five stars, the owners of this place get one star.
My previous review:
This location is understaffed. And they don’t maintain their vehicles. I was originally given a jeep compass, but it did not have a spare tire. I asked them several times to give me a spare tire, they refused, saying it was up to Mr. tire and they had no control over it. So instead, they put me into a Toyota RAV, which is a piece of junk. There is literally a whole torn into the carpet in the driver side between the brake and gas pedals. You can see the Styrofoam padding. It’s a good 6 inches across.
It also sounds like something is wrong with the muffler and it stinks of cheap air freshener. I have to drive with the windows open. I hate this car.
As the response to this review suggested, I called the Customer service line. Somebody answered the phone and took note of my concerns. They said a district manager would call me back soon. Still waiting.”
“Absolutely seamless experience. Preston made the experience quick and easy and provided overall excellent service. I’d rent from here again and would recommend Preston to assist!”
“If you're going to rent a car from Enterprise I love this location best. I've been renting there for at least 17 years. At the beginning it was twice or three times a month. But I still rent as often as I can. The little baby I picked up in PG county is now 18 years old and sometimes she wants to stay home with her mom. Anyway the staff is awesome, the cars or vehicles they have are great. They're always there to lend a hand with My Bluetooth and phone use. Very respectful and friendly. Always welcoming me in and hope to see you next time is always there when I come and go.
For this past weekend I wish I took some pictures, but I didn't. I did just send something a few minutes ago. Thanks again”
“I recently needed a car rental. Sterling was great. They had the rental waiting for me at the body shop. On the day my car was ready all I had to do was leave the rental at the body shop when I picked up my own car. I had to give them a deposit and within 2 days of returning the rental the deposit had been credited back to my card. Would definitely use Sterling again.”
“Next Car was an easy process to renting a car. I didn’t need a major credit card. The deposit was 250 but you get it back. They had a nice selection. This was a spare of the moment trip and they were the only rental agency that was affordable”
“I rented from this location several times. In all my interactions, the staff has been very friendly, professional, and provided fast service. Jonathan and the location owner are very kind. I highly recommend this location.”
“Great Service Easy To Rent and Go Jade the lady from Sterling Car Rental at Bob Bell Nissan at Eastern Avenue, Baltimore MD was so helpful sweet and nice. My car was in for a recall and it was going to be in the dealership for a few days they got me into the rental for free and Jade put me in an amazing 2019 Nissan Altima quality cars and Quality service helped me out a lot thank you Sterling. ????????”
“Sounds like you are a liar yourself I bought a truck from this man a couple years ago and it ran fine for the 3 years un til it got into an accident doint slander a man if you have the issue w\aboiut paying for your car”
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“Greg was very helpful assisting me in understanding title transfer and what steps would be for getting tags/inspection. Super nice guy. Will be going back for my other registration needs.”