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Open 24 hours
7434 New Ridge Rd, Hanover
Car Rental
“The car was great, the service was great, but the most important part was after we dropped the car off and went to the airport, I realized that I had left my prescription sunglasses in the car.
I had to take the shuttle back to Alamo, and Emily and Terrence went above and beyond, during a busy time, to dig through the lost and found. I explained that we were going to the beach for 2 weeks the next day and, again, they were prescription glasses.
They both deserve kudos, raises, and promotions. They didn't make me feel like an idiot for something stupid that was my fault, helped me beyond what was required, and we were able to get back to the airport in plenty of time to catch our flight.
They were professional, empathetic and friendly. I cannot say enough good things.
I am an Alamo customer for life.”
10:30AM - 7PM
1600 Annapolis Rd, Odenton
Car Rental
“I have to say I had an excellent experience at this dealership. Jennifer helped me through out the process. I live a bit far but after speaking with her over the phone I trusted she would take good care of me. I appreciate the effort she put into making sure I got the truck I wanted with a fair deal. I felt very comfortable and very much at home during the entire process. The process was quick and simple. I drove home to surprise my kids with this beautiful truck that will be with us for many memories. So glad I made the decision in choosing this dealership. If you are looking for a dealership.. stop your searching and go to this dealership. You won’t regret it. They will help you regardless of your credit situation.”
“I would like to leave a stellar review for Mike and Lauren at this location. Even at 6 am, they were very kind and courteous, and genuinely cared to make the experience the best possible for customers. I would recommend them to anybody and would love to rent from this location again!”
“I was in a minor accident nearby and blew out my tire, I pulled in and asked if I could use their jack to put on the spare tire. One of the gentleman working in the shop came out and changed it for me, I offered to pay him and he refused. I want to thank Arbutus auto body and this young man for their kindness by helping me out when I was in need.”
“The owner picked me up near BWI and I had my car about fifteen minutes later. I saved a lot of money over renting at the airport location (which requires a shuttle ride from and to the airport) and the vehicle was entirely satisfactory. Plan on using Uber/Lyft/a taxi to get back to BWI; I used MTA and it takes half an hour to walk to the bus stop, sometimes in a busy road. I highly recommend Easy Car Rental.”
“I enjoy renting from NextCar. The front representatives are friendly & efficient. My only complaint is on two different occasions I have left items in the car and when i called back to retrieve them no one can seem to locate the items. I think any items left by customers should be taken to lost & found or the manager to login or contact the customer.”
“Lindsay (@ the Laurel location off Rte 1) is the best. She's very nice and professional. I really appreciate all she did for me. Very helpful and honest !!
Jessica”
“Enterprise rental was A+ for all they did to assist me with my rental. I would definitely use their services again and recommend them to my friends. ???”
“The Whole staff here has been great However, I had a Wonderful experience working with Shakeira. Her Amazing customer service was truly outstanding. She has been friendly, patient and incredibly helpful from start to finish. What really stood out was how knowledgeable she was about the company and every detail I had questions about. She made the entire process smooth, simple, and stress-free.
I truly appreciate the level of professionalism Shakeira has provided to me.”
“This is my go-to rental car location. Always friendly and professional - especially Cristian. He helped resolve my issue when the collision repair shop messed up my reservation. He took care of communicating with my insurance. This location is the best!”
“Thanks Lena and Dalton for providing same day service! Busy location but they were able to accommodate my reservation canceled by Catonsville a few hours before pickup.”
“Came in a bit earlier than the scheduled pickup time. Was asked to wait a few minutes for the car to be cleaned. Then they said I would be getting a Chevrolet but the cleaning person hasn’t returned with the vehicle yet. So they decided to give me a small red car. I didn’t like the color as it was too loud, but it was all they had. The backseat had an unknown liquid puddle, they cleaned it up. I was almost gonna be on my way when they came and told me the Chevrolet was ready for me to swap into. I did and it was a much better car and not in a loud color. It did “rumble” from time to time, I googled and it seemed like it was a known issue with this particular model/year. In any case, an overall good experience marred by minor hiccups and car issues.”
“I recently rented a car from Enterprise in 1501 S. Caton Ave. Baltimore and had a great experience. The staff were friendly and helpful, and the pickup process was quick and easy. The vehicle was clean and in good condition. I'd definitely rent from them again.”
“I want to start off by saying that I did read everyone else's comments until after I already rented the car, and I'm not really sure what all the negativity is about. Well, maybe some of it I get, but not all of it! Here is the biggest thing about them that I will say that was a turn-off for me, specifically the price of the cars. The car was overpriced, and it definitely had some issues while driving with certain check engine lights and things being on, but honestly, it was just the price. When I went to pick up the car they had the car available and clean and ready for me to take it yes I did have to get my own insurance yes it does have to be full coverage to rent the car but all I had to do was call my insurance company and they did all the work for me I didn't have to do anything else they told my insurance company which car I would be using and for how long I would be using it. They made sure that I got what I asked for and even though I did not send a deposit beforehand because I was looking for a basic small vehicle I guess I was lucky that there was one there but they did inform me that without a deposit it was first come first serve and if I got there and there was no car it was on me. My experience was not as harsh obviously as everyone else's and we all have to take our time and experience things for ourselves for me personally I did not have an issue with any of the things that was going on with my rental and how everything was set up and done other than the fact that the car was so expensive the rental itself is expensive everyday but I understand the deposit I understand the insurance and all the other things are not an issue. If you have an emergency and you really need a car, then this place is fine as long as you have the money to pay for it it's great. If you can get your insurance together and rent a car from them, then you don't have anything to worry about. If you have other issues going on, you are going to have to go someplace else it just is what it is. I hope that this helps in some way. Good luck renting your car, be it here or anywhere else, and I commend you on doing your research and reading all the comments and making your own decision!”
“Mark at Enterprise was amazing. I actually had my rental over a month ago, and I still wanted to take the time to leave this review because his service really stood out. He helped me with my rental and made sure everything was taken care of from start to finish. From the moment I spoke with him, he was very helpful, professional, and patient. He even took the time to call me and make sure everything about my rental was handled smoothly. He explained everything clearly and made the whole process easy and stress-free. Customer service like his is hard to find. I truly appreciate the effort he put in to help me, and because of him I had a great experience with Enterprise. Thank you again, Mark!”
“I recently rented a van from this Enterprise location and I had a great experience. Juliana assisted me with pickup and drop off. She was very kind, efficient, and knowledgeable. I will absolutely be back next time I need to rent a car.
Thank you!”
“Staff was helpful, polite and quick! Helpful and gave me a free upgrade when the model I chose came back to them damaged. Check in was easy too! A quick walk around, checked the gas and mileage, dropped the key and on my way. Just quick service to get me wherever I was going. Thanks so much!”
“Always stellar service with the team at Enterprise Truck Rentals in Glen Burnie. Nathan has been a standout and I’m deeply grateful. As a business owner, knowing we have reliable trucks makes logistics easier. Plus, knowing the up front costs ensure we don’t lose margins via surprise transportation expenses. 10 out of 10 stars!”
“Lena provided a kind and professional demeanor during my visit when I inquired about renting a minivan for an out-of-state trip. She also assisted me with the mobile app and, although no minivans were available at the time, she mentioned that there was a possibility one might be returned before my departure.
When I arrived to pick up my vehicle, there were still no minivans available, so I began the process of checking out an alternative vehicle. During that process, Lena came running over to let me know that a minivan had just been checked in and that I could switch to it.
Having the minivan made a tremendous difference for this trip. My wife passed away last July, and the purpose of the trip was to return family heirlooms to her family. The additional space and convenience of the van helped make this important and emotional journey possible.
Thanks to Lena’s persistence, dedication, and commitment to outstanding customer service, I was able to fulfill all the needs of the trip. I am truly grateful for her efforts and the positive impact she had on this experience.”
Open 24 hours
7432 New Ridge Rd, Hanover
Car Rental
“5 stars for a rental car facility?
I had a 6am flight at BWI and had to drop off the rental car around 4am, and was nervous that it was going to be some little dark building in the middle of nowhere... quite the opposite, it was well-lit and safe, and had clean bathrooms, and the shuttle seems to run pretty regularly even at 4am! (Or we just got lucky.)”
8AM - 5PM
109 Main St, Laurel
Car Rental
“I have been coming to the for a few months now. I first came to them right after my son died to get a car to attend his funeral. The person that worked with me was very patient and kind and understood my situation offered his condolences. The only complaint that I have is there sometimes the wait time is can be long. But all in all, I would highly recommend them and we’ll continue to use them.”
“The customer service is always above and beyond. I’m going to choose enterprise every time. They take my chime card for payments and the mileage is unlimited.”
“I had a great experience. I rented during the busy winter holidays and got the exact model minivan I had reserved. It was ready at my reservation time and was great for the week I rented it.”
“Fantastic service! This Avis staff was friendly, professional, and made everything quick and easy. Really appreciated the positive attitude and smooth experience—will definitely be back.”
“Great Experience at Planet Auto Sales
I recently bought a car from Planet Auto Sales, and it was a fantastic experience. The owner Tony was friendly, helped my wife and I find the right car, and made the whole process easy. He was very transparent about pricing, and the financing was straightforward. I appreciate his excellent customer service, both during and after the sale. I highly recommend Planet Auto Sales for a hassle-free car-buying experience.”
Open 24 hours
1310 Bedford Ave Suite 201, Pikesville
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“Cost effective, last minute availability and flexibility. Friendly staff and hassle free in and out service. Excellent travel resource and I find that is always true for National.”