7AM - 7PM
3510 Marmenco Ct, Baltimore“Karen ZuBrinitz And her team at Idealease are always helpful and get me everything I request in a timely manner. I have worked with Karen several times over the past few years, and she always responds quickly accurately and professionally. She is a pleasure to work with.”
“Van was clean and overall well maintained - but there was a low tire pressure for a rear tire and a change oil indicator lit. Service and personnel were top notch. The service center was bright, well stocked, and very clean. Highly recommend.”
“DO NOT RENT from the security Blvd location!!!!! Trucks are dangerous!!!!!Rented a 26 foot truck that wasn’t inspected. Leaked antifreeze like crazy! The drivers door bolt fell out & the door became ajar. Door almost fell off on 695.”
“Continue your wonderful customer experience that you give, always consistent throughout my 2 or more year relationship. The manager and her team are always professional and very courteous. I always recommend this location (Falls Rd., Hampton) to my family and friends.”
10:30AM - 7PM
1600 Annapolis Rd, Odenton“They are amazing and the customer service is great. Everything went smoothly plus they were ready to help me with anything I had in a timely manner. Definitely recommend!”
“The gentleman at the front desk provided 10/10 service and the gentleman who helped me attach the trailer to my 4Runner also provided me with 10/10 service. I’ve found my new U-Haul location and I’ll be back next time. Thank you, gentlemen!!!!!”
8AM - 5PM
4132 Old Columbia Pike, Ellicott City“Do you need U Haul truck or van, not sure where to search ? Look no further, within Carroll Fuel Station, has the best professional service for rental services. Called for reservations, vehicle available designated date, no hassle paper work got the job done.”
“It was a little hard to find the location (it's a small trailer around the back of a warehouse) but otherwise this was so much better than Uhaul! They had my truck, unlimited miles, no hassle, in-and-out, everything was great.”
7:30AM - 5PM
1400 Benson Ct, Arbutus“Outstanding!Attendants were friendly and professional.I rented a cargo van with high ceilings (pictured) for a weekend. Easy to drive, very well maintained.Thank you!”
“Shoutout to our local community heroes! Talk about an icon when it comes to reliable sources whenever you have any moving needs. It's been the same all my life. They have everything needed: blankets, boxes, dolly's, tape, plastic wrap, bubble wrap, straps, locks, paper to use for dishes, fragiles, etc. All sizes of vehicles for any need. We really needed over the four weekend and it was just what our budget could afford. We had ramp to use right to our front porch for easier loading and unloading. The model of our vehicle had room for three people, which added extra convenience to have enough people to help move. It's an easy process, but bless these employees, because some customers are grumpy, rushing, and demanding. So don't be that person, make nice, act like what you want to be treated. Appreciate the staff that are trying to help you help yourself. This crew is nice”
“When I made my reservation with Uhaul, it was at a different location but something happened to the truck that was reserved so they sent me to this location that also have trucks! The place they reserved a truck for me was YourSpace Storage where Ms. Ella Johnson (Property Manager), David Beckett and Veronica Wheeler treated me so nicely! The place was clean, the people there had Great Customer Service skills, they were just wonderful to work with! I picked up the truck but ran over when I was supposed to return it, and Ms. Ella gave me a little more time! When I returned the truck I had to wait on a ride! I was allowed to charge up my cellphone and offered a cup of coffee and water while I waited! These guys are terrific! As I waited for my ride I saw several storage customers come in and they seemed satisfied with the business too! So if you need a Uhaul truck or storage, go see these guys! Thank you Ms. Ella and staff for your help and service! I appreciate you all!”
“They are always quick to get you a truck and they have a very nice staff. Clean property and a huge selection of trucks. They allow reservations if you call in advance. Great work.”
“I cant give this a 5 yet because I haven't actually gotten the U-Haul from them but they are run from what sounds like an auto shop. I just spoke with Tom who was very knowledgeable and answered every question I had. Thank you Tom.”
“I see some bad comments from upset people but from my experience I can say that I am very pleased because my box arrived intact and it took exactly 10 days for my box to arrive at the door of my house. And the customer service was very professional and very friendly.”
“Great place. We had 2 drop 2 trucks off separate days. One truck had serious mechanical issues. By the time we dropped off they had already called their higher ups without us asking and got us refunded the extra days we used the truck. Super clean facility and they inspect every truck you return. Will use them in the future again.”
9:30AM - 4:30PM
9597 Berger Rd, Columbia“Thé woman who runs this location is very kind and helpful and goes out of her way to make your experience great. We have used them many times and will continue to whenever we need a u haul and we recommend them to others.”
7:30AM - 4PM
920 Brunswick St, Baltimore“Mia The Rental Manager unexpectedly provided me with the best profession experience I've ever dealt with in Life! and that's saying alot. I picked up 4 trailers and a box truck and must've bugged her at least 10 times about wires, liftgate cords, extra keys Vin numbers etc. And every time she was extremely communicative and very fast and got done everything I asked. She also was extremely knowledgeable and literally answered all 50 questions that I had. I will do all my business at this location for her great customer service alone. Very impressed thank you”
7:30AM - 4:30PM
13605 Baltimore Ave, Laurel“They were able to accommodate me for a same day rental after the repair shop made a reservation with an inferior rental company. I receive excellent customer service; top notch! This location is my go to when I need to rent a car. 10/10”
“Every thing went well, the truck was clean and in good shape. They gave our Church a great deal. Their computer system is slow but reservations were made and our truck was ready.”
“One of the best and my favorite Penske service location in the US. Techs are very experienced, polite and they work very fast. Matthew, Gerad (service managers), Andrew (Roadside service) and others are very professional. I am totally satisfied and I am happy that my company is located near to this Penske location.I would recommend to come to service of your trucks to this location than to go to Jessup Penske location.Also rental department Mike is very good person.So Penske Wicomico, MD location is the best ?.”
“(Translated by Google) I don't know this place but I passed by there too and I don't have the address(Original)Este lugar no lo conozco pero pase por ahí también y la dirección no la tengo”
“Manger G gave me the best customer service I could ever ask for. G was very hospitable and patient with me, he was knowledgeable broke down the things in my contract I needed to know and I left with a clear understanding. G made my day and I just wanted to give him the credit he deserves, you can tell he likes his job and people; that is what good customer service is all about! Anytime I rent a car from NextCar i’ll make sure and talk with him. Outstanding customer service.”
“Rented a truck here several months ago to help my mom-in-law. Went here because the other place we had reserved from weeks earlier cancelled an hour before we were going to head out to get the truck that morning. Wonderful start for us. So we hopped online and saw this place. Made the reservation, called to confirm, and then hopped in our car and showed up.Nice small place with a couple of guys inside both renting U-Haul trucks and trailers and doing machined embroidery (which is actually their main business: logos and such on jackets, hats, etc.). Checkout was really easy. Did our stuff with the truck and returned a few hours later. Handed the man back his keys and we happily went home.There are a few complaints about them having odd hours/closing early. He told me if we return after they close (2 pm-ish???), simply put the keys in their dropbox in front and they'd bill us appropriately. This isn't rocket science people: Look at a business's hours and if they aren't exactly to your liking, get over it and adjust. These guys make it easy.They were just so nice and easy to deal with. More businesses need to be like this.”