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“The staff here really is for the customers! They are very professional and work to make sure you get the best service. Asani and David really assist all customers to the highest level! They are great!”
“Brandon helped me out of a sticky logistics problem with above and beyond customer service!! Almost can’t believe it, small town friendly and kind. The absolute best!!”
8:30AM - 5:30PM
2800 Eisenhower Ave Suite 220, Alexandria
Mailbox Centers
“For over a decade, Intelligent Office of Alexandria has handled my office phone calls with exceptional professionalism and efficiency. Their reliable service has been invaluable, simplifying my daily operations and ensuring seamless communication. I couldn't imagine managing my work without their support.”
“The ladies at the UPS Clinton store are EXCEPTIONAL customer service representatives for UPS. Kia, Amber, Antoinette and Star EPITOMIZE exceptional customer service and customer engagement. I go there many times and the line is to the door depending on the time. They are friendly and super efficient. Literally the best customer service I’ve ever received.”
“I’ve always had a good experience with this location. I come in and I’m greeted with a smile. The staff here is very professional and helpful. I’ve had a P.O. Box with them for over a year now and I have no complaints.”
“Neyda, the manager, and her staff are ALL outstanding. We’ve been [apologetic] problem customers on a few occasions, and they have gone above and beyond to take care of us. Phenomenal team here!”
“I give it a 4 because I support small businesses. I also give it a 4 because the manager, I didn’t get his name, maybe isn’t a morning person. I understand mechanical issues can cause delays but using words like “did you expect me to magically know about the mechanical issues” isn’t very customer friendly then trying to make it seem like I am the problem isn’t okay. Anyway, I don’t take it personal, maybe he’s not a morning person or is having a bad day.”
“We had an excellent experience at this The UPS Store location, thanks to LaShawn.
We needed to ship five boxes across the country ahead of a conference and coordinate having them held for pickup, which could have easily been complicated. LaShawn made the entire process smooth from start to finish. She was incredibly helpful over the phone, followed up with clear and timely emails, and made sure every detail was handled correctly.
What really stood out was her follow-through—she personally called to confirm the shipment arrived, checked on the pickup, and ensured the return shipment went just as smoothly. That level of care and communication is rare.
Truly outstanding service. Thank you, LaShawn!”
“This store has really turned around for the good in the last few years. Everyone there is now super helpful and great to work with. I started shipping more with UPS now because this the workers at this do such a phenomenal job. Thanks!!”
“Andres! My friend! Thank you so much for providing such amazing service even though we were not in the right place. You went above and beyond not only to wrap up my package but to also provide me other options to drop off since my package said USPS. You didn’t have to provide the extra help but you did. Thank you!!!”
8:30AM - 7PM
3213 Duke St, Alexandria
Mailbox Centers
“The staff at the store is always friendly, professional and extremely efficient. I take all my amazon returns to them and have never had a bad experience. They are very customer service driven at that location.”
“Great staff, great service. Have been using this mail center for years and all employees are very helpful and respectful even when line is out the door waiting for assistance.”
“The lady who works the passport counter is extremely friendly. She helped sending off the renewal request with a smile. Very pleasant experience. Thank you for being you and making our day.”
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“The customer service here is always top tier. I also love all of the services offered here so much so as of today, I now have a business mailbox with this location.”