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“I had some emergency documents that needed to be signed and sent off. The customer service representative was a total professional and helped me out very quickly.”
“Brandon helped me out of a sticky logistics problem with above and beyond customer service!! Almost can’t believe it, small town friendly and kind. The absolute best!!”
“The level of professionalism and service of the staff is outstanding. The employee Starr changed a by chance visit into an experience of first class customer appreciation”
8:30AM - 5:30PM
2800 Eisenhower Ave Suite 220, Alexandria
Mailbox Centers
“I always have a great experience with the team at Intelligent Office Alexandria. They are friendly, professional, and truly invested in their clients. And I was impressed with all the services they offer! The space is welcoming, with a great location just 1/2 mile from the metro and right off 495. Parking is easy and free. A true gem in the area and a great resource for small businesses.”
“I have been using UPS for a variety of things for several years! I use it for my small business to ship. The employees they hire are always so sweet and help out so much. I couldn't recommend UPS more.”
“My first time at this location and I had a very helpful beautiful young lady by the name of Cindy greet me with a bright smile, while she also was helping a coworker of hers. She seen that I was in a rush and she handled all the shipping, printing, & notary in such a timely friendly manner. Keep up the great work Cindy, if only I got this kind of customer service on the daily. God bless her heart.”
“We had an excellent experience at this The UPS Store location, thanks to LaShawn.
We needed to ship five boxes across the country ahead of a conference and coordinate having them held for pickup, which could have easily been complicated. LaShawn made the entire process smooth from start to finish. She was incredibly helpful over the phone, followed up with clear and timely emails, and made sure every detail was handled correctly.
What really stood out was her follow-through—she personally called to confirm the shipment arrived, checked on the pickup, and ensured the return shipment went just as smoothly. That level of care and communication is rare.
Truly outstanding service. Thank you, LaShawn!”
“I have been a customer here for a couple of years. It gets busy and the area for customers is a bit cramped once that happens. I have had a few experiences with unprofessional individuals on the staff, however, the majority of the staff are pleasant and congeal. There have been ones who seemed a bit “short” with me. Everyone is prone to having an off day, from time to time. I give people the benefit of the doubt once. After that, I just avoid them.
I do enjoy the fact that my packages are always secure and stored with care. I have always received my mail, and have had it forwarded to me when I’m in Sweden, when I needed something important from the box.
All in all it’s a good little spot for basic mailbox, printing and shipping services.”
“This has and still is a Great store with the Best service Ever! there has only been the Most Helpful, Friendly, Knowledgeable , Detailed Oriented,Associates here and any other UPS Store I have ever been to. I Really Miss the shipping center too,they were All Awesome there as well!!!”
“Pretty nice store in a good location. Employees were way more polite than other ups stores Ive been to. Brandy was very helpful and knowledgeable when it came to scanning documents.”
“Honestly, this place is the most reasonable for shipping items at the moment. I tried USPS and Parcel Plus, USPS was twice the cost to ship and Parcel Plus was 25% more expensive than the UPS store. Additionally, the other places had much longer lines. The UPS store was not only the least expensive, but the service was much more efficient.”
“I had to mail 20 different packages to 20 different addresses and Lewis made it SO easy. He was so quick and helpful. Best experience I’ve ever had doing a big shipment like this!!”
“The lady who works the passport counter is extremely friendly. She helped sending off the renewal request with a smile. Very pleasant experience. Thank you for being you and making our day.”
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“The customer service here is always top tier. I also love all of the services offered here so much so as of today, I now have a business mailbox with this location.”