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“I'm a repeat customer because the franchise is locally owned, and I was told by many friends in the entertainment/nightclub/DJ industry that this location was extremely helpful to them during the pandemic with the various services they needed to adapt.”
“These guys are so professional! For the past year or so I have returned dozens of items back to Amazon and they are always patient and helpful, even when your wifi does not work in their store they add you to thier system. Could not be happier.”
“I recently reached out to Old Town Editions for an assessment of an old “Tin-Type” photo taken in the early 1900s. Two of the images were so faded they were barely visible to the naked eye. Old Town did an amazing job digitizing both images and even developed a third one that wasn’t initially visible. I am thoroughly pleased with the digital results they produced from the original photo and highly recommend their restoration services to anyone with precious photographic memories. The staff is knowledgeable and easy to work with.”
“I walked into the UPS store approximately 2 minutes right before closing and I was treated with so much respect. I needed help and Dakarei took his time to assist me without rushing. I am forever grateful for his customer service and patience. Dakarei is definitely a great addition to the UPS Team!”
“Very friendly, considerate, and helpful in meeting my needs. I ordered 35 planners and they helped to properly size, correct formating issues, and much more. Timely delivery and response. Will work with them again.”
“This is a great friendly neighborhood location. I had a concern about a package that kept being delayed so I stopped by this location just to ask a question about it and one of the employees named Neyda assisted the best she could and just her taking the time to hear my concern eased my mind and let me know the package should be there soon and explained the process of how sometimes things happen at the package facility or the drivers. Later that day my package did arrive like she assured me and i even had to call back to just thank her for the listening ear and great customer service.”
“I had an excellent experience from start to finish. The customer service team was knowledgeable, patient, and went above and beyond to make sure all my questions were answered. It’s rare to find service this attentive and efficient. Thank you for making the process so easy and stress-free!”
“The customer service here is outstanding!! The employees at this location always make eye contact and greet customers (especially if they are not busy with other customers) upon entry. They work efficiently and don't act as if I'm bothering them by entering the store. I go out of my way sometimes just to patronize this location because of the service.”
“The staff at Digi Quick Print were quick, friendly and affordable. I had a last minute idea to make an Octoberfest style party favor for my guests and DigiQP was happy to help me out. They were easy to communicate with, and were able to find the best material/paper to use for a glass label. The quality of the print and sticker was way better than what I was imagining I would get. It was even ready much sooner than I expected. I highly recommend you skip Kinkos or Staples and come here for your printing needs!”
“Thank you to Jeff & Jonathan for stellar service and quick turnarounds!
I reached out at 2pm on a Friday afternoon asking for last-minute prints and they got it done before close of business for me.
Quality was perfect and I couldn’t be happier! It’s a mistake if you went anywhere else.”
“Came in for a quick fed ex drop off and the young woman who helped us out was SO sweet! She was really fun and bubby and made everything easy peasy. I would definitely choose this location over other places that sell office supplies.”
“Normally a smooth sailing transaction but nobody's perfect, and sometimes slip-ups happen. I ordered a bunch of 24" x 36" and 11" x 17" prints. They were delivered promptly that afternoon, however, I noticed one set of the 24" x 36" was incomplete. I called them up about this and the shop sounded surprised that it was missing but they promised to print and deliver to me today. Fingers crossed. REJOINDER: prints were delivered the next day which was still okay.”
“I’ve always had a good experience with this location. I come in and I’m greeted with a smile. The staff here is very professional and helpful. I’ve had a P.O. Box with them for over a year now and I have no complaints.”
“Leshawn and team were amazing! We had a short term mailbox rental and had a large influx of shipments for that month. When we had shipment delays and lost packages, Leshawn went above and beyond in her communication and assistance. Each day we went in for pickups they were always so willing to help. We are so thankful for the customer service and team effort!”
“The three employees working at #4832 on 8/2 at 1:50pm were awesome. I came into the store with two skateboards, which are unusual sizes and depths, ie not really a traditional thing to ship, and they figured out what box would be best and then how we could cut it a little bit to make sure that it fit, and that I wasn’t paying extra for no reason. The female employee proposed using a golf club box instead of one for fine art, and it worked PERFECTLY! These kids - and I say that out of respect because younger employees get a lot of flak these days - went above and boyond in their customer service and should be recognized for setting a new standard.”
“Spoke with Joe and that is a real stand up guy! He was very polite, allowed me to ask a bunch of questions about my package, he gave me an expectation flow and explained everything to me!! He's very patient and thorough. He gave me a lot of reassurance. Definitely recommend this place!”
“I’m really impressed with Staples. They quickly addressed the problem with the carrier and made sure my documents got delivered to the court! The support was friendly and kept me updated. I appreciate their willingness to resolve issues. Definitely a five star experience.”
“I have been using this UPS Store for at least 15 years. The staff are always professional, helpful and kind. I first started using them to have documents notarized after our father passed away. They answered any questions we had and were very kind during that extremely difficult time in our lives. They never make me feel silly for not being familiar with their services and machines. This summer, Angel has always been the person who waited on me. She is always knowledgeable and helpful. She and the rest of the staff do not lose sight of the fact that their customers are using their services because they may have experienced life changing events, such as moving, job search, births, deaths and therefore they are a great resource for our community.”
“This is a small Liquor Store in Waldorf Maryland Sol on Washington Street or Boulevard it's out of the way you could almost pass it but they have very good prices and what's a good place to visit to buy your stuff”
“Excellent customer service.?
Went into the UPS store to return products from AT&T did not feel very confident about the return process, walk to the counter, a young lady name Paris seemed full of confidents ask how she could help me? I pulled out all my paperwork that I had prepared upon coming to the store. With her Calm demeanor, , she exclaimed, I would not need all the paperwork… She was so calm and professional. I decided to step back and see what she could do… in less than three minutes, she had unpacked my perfectly packed wrapped box, which took me more than an hour to do. Scan the product , and said that was it. Very nice job and customer service, Paris?! I could’ve gotten upset. But within that short period of time, she gave me my receipt and she was done… I looked at my receipt. Everything seem to be in order… so I told Paris thank you very much for your help and have a good day. An I was on my way?! Can’t make this up… Had a couple of errands to run, got home by the time I check my emails. AT&T send me a email, said that they received my return!? goes to show you what can happen if we just step out of our way sometimes! Excellent job Paris and thank you very very much…?????UPS keep her?”
“Chris, the manager, was super helpful with printing out special birthday projects. I didn’t know this store had a wide-format printer! It was great to be able to get something done last minute!”
“I’ve been using Parcel Plus for years and always appreciated the service and friendliness of everyone I encountered. But this past experience went so above and beyond that I had to write a review and thank Mozique in particular. I dropped off a package on Wednesday night to be mailed Priority for tracking bc I was mailing my son’s passport for his upcoming trip. On Friday morning, I went to pull up the tracking and it still said, “Awaiting Pickup”—what??! I called Parcel Plus in a panic worried it was still sitting there or worse lost/stolen. Mozique looked up my transaction and tracking and said he needed to investigate more and would call me back. Now I’m really panicking! He called about 20 min later to say he’d pulled up the security camera footage and saw that USPS had picked up my package but they must not have scanned it. Most people would then say, Not our fault, good luck! But Mozique said, I’m going to call USPS and find out what happened. Later that day, he called me back to say it was in Merrifield and that the tracking should update soon. I was relieved to know someone had found it in Merrifield but it was still frustrating that the tracking said “Awaiting pickup” as of Friday night! I paid extra for the tracking for a reason. The next morning before I even hit refresh on the tracking, Mozique called me to say the status had updated to “Out for Delivery” between 9 am and 1 pm. I was so thankful! He kept checking on the status and calling me with updates, which is way more than USPS or another packaging place would do. Thank you so much, Mozique! The Belle View Parcel Plus will have my business for as long as I live here!”
“They did an amazing job. From the beginning they helped me out, they have awesome customer service. If you are looking for a good service, quality of work, customer service, this is it. I really recommend Signs By Tomorrow.”
“May 2022 - I was referred to ASAP Printing by Staples in Potomac Yard and I'm so grateful that they did. I was 5 days out from my wedding and I was unable to print the escort cards on my home computer. I emailed ASAP and they quickly said that they could do it - my escort cards were completed on Thursday (order sent on Tuesday) and they were perfect. The cost was even better than what I had looked at with different online printing vendors. I will definitely consider ASAP for future needs and am grateful that they gave me the piece of mind that I needed during a very busy week. Thank you!”
“Bradley Muñoz went above and beyond to help me when I lost my receipt with the tracking number on it. Also the woman who took in my shipment was very friendly and helpful, though I didn't catch her name. This place is so convenient for shipping from Old Town. Give them another chance.”
“I needed to ship a package overnight and called to be sure they could ship it. The manager was very helpful and made the process of creating a label and getting the package in the mail quick and painless. A refreshing mailing experience!”
“Came in to pick up a high value package. They checked my ID and I was in and out in just a few minutes. Would much rather have things delivered to the store and pick them up than have their drivers falsify deliveries to my door.”
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“Best service ever. O8282025 I had a very fragile item to mail. The UPS staff assured me that they would take very good care in packaging the item as i had to leave it without seeing it packaged. The estimated delivery to the recipient was 09022025. Well the package arrived to its destination 08302025, with special care, everything intact. Thank you thank you for the excellent service provided and care. ??”