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9:30AM - 7PM
16539 S Frederick Ave, Gaithersburg
Shoe Stores
“Rosenberg was very helpful. I told
Him what I needed and he delivered with such professionalism . I travel from Laural this was a great shoe Experience I will be back at this location again worth the travel . Thank u .”
“It's a great place. They are almost to helpful. And of course I found shoes I was looking for. Sheesh they are so helpful. I mention this because normally when you go to a shoe store you're basically on your own. But the staff here went above and beyond on multiple occasions. I love their selection. Of course I want more! But my wallet has to recover.”
“Liam is an awesome salesman of ski equipment. So knowledgeable and wanting to get the best match for his customers. I learned a ton and came home with a great fitting pair of boots-on sale.”
“Joe is absolutely amazing! She helped my spouse find the best shoe for her feet. She guided her in understanding her feet. She has been having arch issues for years that cause knee and hip issues. The shoes that we got helped fix all of the issues my spouse was having. I recommend Joe 100% her honesty and help is what we needed. We loved the honesty and the genuine feedback and opinions. Don't walk. RUN HERE!”
“Went to find a right show for me, and the staff helped me get my sizing (because I'm unfamiliar with US show sizing), and also helped me find the perfect fot for me. The staff was really nice and helpful. They don't have all the models and all fhe colourways, but they ordered the one i wanted and delivered it to my house”
“The staff are excellent each time I've gone I've got great deals each time I've gone and I've spent more than I should have each time I've gone!”
“I had an amazing experience at this Under Armour. I needed help looking for my size in shoes and apparel and Leah Brown was able to help assist me as well as my friend. She was patient and super friendly. She went above and beyond to help my friend and I which I so appreciated her service because that is very hard to come around nowadays in retail.Dori Lyons was very friendly and helpful when I was making my purchases. She asked the right questions and was very knowledgeable. She has great customer service skills.Overall, I will def be coming back to this location.”
“Great store, great staff. Our PT suggested we get our 10 month old his first pair of sneakers in person instead of ordering some online to make sure they fit properly. Ken took the time to find a pair of sneakers that fit great. Definitely recommend stopping by!”
10AM - 7PM
12 E Diamond Ave C, Gaithersburg
Shoe Stores
“Legit perfumes bought Bvlgari for my mother here turns out it was the bigger size for a lower price than the other perfume stores nearby. Confirmed it was not fake. Brought it on mothers day”
10AM - 9PM
22705 Clarksburg Rd #624, Clarksburg
Shoe Stores
“Great store and great customers service! We had a wonderful experience! The person who helped us with the checkout was so helpful and knowledgeable! We appreciate him a lot! He deserves a raise for sure! Thank you Skechers! Can’t wait to shop there again!”
“The store offers a nice selection of products, including some designer items. While the space could benefit from better organization, the cashiers were friendly and helpful. Parking was convenient and not an issue.”
“I visited this Cole Haan location on 11.30.25, about twenty minutes before closing, and I was genuinely impressed by the excellent service I received. It was the second day of an incredibly busy post-Thanksgiving shopping rush, yet the two associates greeted me warmly the moment I walked in. One of them, Jayden, helped me directly, and although I did not catch the name of the associate who rang me up, both provided exceptional service.
Even though it was close to closing time, they never rushed me. Instead, they offered attentive, high-quality customer care, helped me find the right pair of shoes, and made the entire experience feel relaxed and enjoyable. Their professionalism and friendliness made me not only want to purchase that night, but also look forward to returning to this store in the future.
Highly recommend this location for exceptional service and a consistently positive shopping experience.”
10AM - 9PM
22705 22705 Clarksburg Rd, Clarksburg
Shoe Stores
“Supervisor Elena is awesome, as well as the rest of the team members. Great customer service. I would highly recommend the Clarksburg MD Adidas store. Awesome customer service, very organized.”
“I unfortunately didn’t catch the young man’s name that helped me this morning (10/4) right after they opened but, he was incredible. I wish every shopping experience I had was like this. I told him what I needed and he went above and beyond and helping me find what I needed. I’ve never felt so taken care of while shopping as I did today. Thanks so much and I look forward to shopping here again!”
“Here is the message I sent to corporate because I received such outstanding service at this store:I am writing to highly praise the LOFT store located at the RIO Washingtonian Center in Gaithersburg, Maryland and the Ann Taylor Factory store at the Clarksburg Outlets in Clarksburg, Maryland. I have had exceptional service from the women at both of these stores. I had to make some online purchase returns at both locations, and both times I felt like a valued customer.Thank you for recognizing them for their outstanding service.”
“Since I'm a Columbia fan, I may not be able to judge this entirely objectively. It's neat here, the staff is always friendly and I always find something at a great price.”
“Babies are so sweet and precious! They are so little and you need so many things: burp cloths, receiving blankets, and tons of little outfits. I especially like buying baby clothes and when there is an expectant mom in the family, I just have a ball. I had the most wonderful service at Carter's Babies and Kids. Amber and Dee helped me pick out outfits, advised me on size, and even put things away for me that they thought I would like. That is awesome customer service! There are covid protocols for standing in line as you check out and all of the salespeople, as well as the customers are wearing masks. They clean the counter between customers. I loved that safety protocol. I love how the store is arranged, so all of the infant clothing is in one section. I was pleasantly surprised to see that Carter's has clothing for more mature kids too. They have great deals and if you open a charge(Yes, I did!) you can earn points to get cash back in rewards. Great customer service, huge selection, and great deals! I know I will be back soon.”
“My recent shopping trip at Aldo’s in the Clarksburg Outlet was absolutely amazing thanks to Jessica! From the moment we walked in, she was patient, professional, and incredibly understanding. What stood out most was her genuine compliment about my wife’s style and beauty—it truly made her day.
Jessica’s attentiveness and warm personality made the entire experience enjoyable. By the time we were finished, I ended up purchasing four pairs of shoes for myself! Her product knowledge, coupled with her kindness, made the process smooth and stress-free.
Compliments also go to her manager for clearly doing an excellent job in training her—Jessica is a shining example of outstanding customer service. Aldo’s is lucky to have her on the team, and we will definitely be back!”
“I can’t say enough wonderful things about this shoe store! The staff were incredibly kind, helpful, and genuinely caring. They went above and beyond to help my daughter find the perfect pair of shoes, taking their time to make sure she felt comfortable and confident. It wasn’t just about making a sale, they truly cared about her experience. It’s rare to find that kind of service these days, and I’m so grateful we found them. We’ll absolutely be back and will recommend them to everyone we know! Special shout out to Shaida, she cares about her customers and her employees and it shows!”
“great employees. great selection. store manager hailey is so sweet and kind. ramsey is great as well, purr. Yvette is a baddie and always hard at work. Laura too, she gets down she do not play!!!! Also we love Micah, he’s a great manager that helps out the entire store. Thank you for all you do Mr.Manager Micah ?”
“Ecco are the best shoes, for both men and women. Trustworthy brand. The store is perfect, and we got very kind and professional help locating what we wanted. Comprehensive selection for both men and women. So happy with my new waterproof hiking boots, and also all terrain summer hiking shoes.”
“Wanted to shout out an associate Erica! She provided amazing customer service to me and my cousin. We both ended up buying several items all because she helped us locate different sizes and styles. Really appreciated it!”
“Jalyn and Kenedi did a great job. From the introduction to the check out process was seemless and helpful. If you’re in the Clarksburg area please come check them out”
“The staff were very helpful and helping me get my exchange done and very knowledgeable staff . Big thanks to the Manager Julia who helped me thru the process. I would definitely recommend you go here for all your Nike needs”
“Ashley at Clark’s was awesome! On a separate day when I was in the store my receipt wasn’t sent to the correct email. I called a week later and Ashley helped me. She was able to locate the transaction and find the email error. Great customer service!”
“The team that was working today were all a great help. The manager DeAngelo helped me pick a couple shoes out for my birthday that’s tomorrow. I definitely will be back to shop with him. In my opinion everyone on that team needs a raise. Especially dealing with the rude customers.”
“Great customer service from Larry. Very patient and helpful even with a full store of customers. Had to go back 4 times to get the perfect fitting pair of shoes for me and my friend. Would definitely shop here again thanks to the amazing customer service experience”
“What a great cute store , was in the outlets last night looking for a Christmas present for my best friend, these shoes were right in the window. The sales lady was amazing. The store was so clean and so cute. I miss the outlet so much time to go Christmas shopping again. Can’t wait for the hot chocolate in the people in all the stores.”
“The store was very clean and organized, which made shopping easy. The associates were helpful and friendly without being pushy. Overall, a really good experience!”
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“Hello, I went to DSW in Germantown Maryland the young lady her and is Nicole …I
excellent customer service skills. I bought items off-line and was unable to return it. She was able to call the company the third-party company rather it was able to exchange my items a very polite, knowledgeable, professional, and easy to talk to if you have DSW please check out Nicole. She’s the best..”