6320 Ritchie Highway Suite 3, Glen Burnie MD 21061
“I want to give a huge shout-out to Amanda for going above and beyond during my visit. She was handling everything on the floor by herself, helping customers quickly and professionally, and keeping the store running smoothly — all while the manager stayed in the back and didn’t step in to help. Despite being on her own, Amanda stayed patient, friendly, and incredibly efficient. Employees like her are the reason customers keep coming back. Harbor Freight is lucky to have her. Thank you, Amanda, for your hard work and for watching out for customers even when you’re short-staffed. You made a stressful situation look easy. She definitely needs a raise.”
7936 Crain Highway South, Glen Burnie MD 21061
“Taylor & Kendra provided top notch customer service. Both were very helpful & went above & beyond to help me figure out what tool/supplies I needed to fix my issue. I would recommend ACE & this location to anyone. It's rare to find people as helpful as Taylor & Kendra these days! Much appreciated.”
7994 Crain Highway South, Glen Burnie MD 21061
“Came today for the vet service with my Pyrenees who is super friendly with people but other dogs not so much. The employee , Harry met me in line and I explained my scenario. Not only did he help find a spot for me to get my dog into the store while I waited he helped me secure him while we did weigh in, check in and get seen by the vet. The woman checking me into the vet clinic helped me get access to a coupon as a first time customer. Then a second employee of TS, a very friendly Pyrenees lover helped me keep me good boy happy and they BOTH helped me while he was seen. When I went to checkout and pay they took my dog outside where he could rest, calmly and decompress in the courtyard so we didn't interrupt other animals getting care. 20/5 stars!! I will NEVER go to another vet and Tractor Supply has a net promoter and a loyal client for life. Whatever we need- we're getting it from TSC and whenever my animals need care, we're going to the vet at TS. They made something stressful and potentially overwhelming for me so easy. No other practice would have gone above and beyond. I'm not even sure they were still on the clock they were helping because of their love for animals and people. Fan for life!”
66 Mountain Road, Glen Burnie MD 21060
“Shout out to the amazing Services from assistant manager Nelson and Head cashier Miss Tammie Very professional, friendly and knowledgeable thank you for the amazing service today on Saturday”
601 New, East Ordnance Road, Glen Burnie MD 21060
“I would like to take a moment to recognize and thank the following Home Depot associates for their outstanding customer service: Paul, Petter, Maria, Kevin and Maj 😀 I visit this store frequently, and they consistently go above and beyond to assist me. They are always willing to help, maintain a positive attitude, and are patient and understanding with all of my questions and project needs. Their professionalism, knowledge, and dedication make every visit a great experience. Thank you all for your hard work and for the exceptional service you provide. It is truly appreciated. Keep up the amazing work! 💪🏻”
175 Penrod Ct # S, Glen Burnie MD 21061
“Had to get new outside lights for over my front door. Very nice man waited on us and was very knowledgeable. Fixed us right up. Now I have great lights out front. Thanks”
6650 Ritchie Hwy. Route, 2, Glen Burnie MD 21061
“I had a great experience at Lowe’s thanks to Trisha and Alan. I had a tricky return/exchange situation because only one piece in a trim pack was damaged after we had already used the rest. Trisha at the return center was very helpful and directed me to Alan, the manager, who handled everything professionally and made the exchange easy. They both went above and beyond to help, and even two customers pitched in to help move the long replacement piece. Really appreciate the great customer service and teamwork!”
601 New, East Ordnance Road, Glen Burnie MD 21060
“HD is typical box hardware store with competitive prices to the " other" box hardware store. Sometimes items vary between locations. Easy access and parking. Staff is usually knowledgeable and helpful by answering customer questions”
601 New, East Ordnance Road, Glen Burnie MD 21060
“Logan stopped us from grabbing the wrong supplies for a tool rental. He went a huge step further and helped us pick out another piece of equipment that had the sanding pads we needed. We greatly appreciate his friendliness and willingness to help!”
6650 Ritchie Hwy Route 2, Glen Burnie MD 21061
“Doing a review for someone else.A worker named ms Debbie was GREAT, she wwnt above and beyond when none of the other workers could help. He( shopper/customer) went to customer service and they couldnt help, tools peeson couldnt help. Ms debbie found the item that was being looked for, went back to recieving, pulled the items and then brought them out. She was supwe nice and professional, she knew what she was doing. Need more people like this.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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