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“It's almost 2026, and I'm still reflecting on the experience I had at Trendy Man - Mall of Columbia on October 10th, 2025. It was exceptional. I arrived with an urgent need for a tux for the next day, and the team delivered above and beyond service and results. Not only did the kind lady help me coordinate the best fit for my boyfriend that late afternoon, but she also ensured it was tailored precisely to him based on measurements provided. They had many options and accessories as well. It was one of the best shopping experiences I've ever had!”
“Just called & was assisted by Mallory ( hope I spelled that right) even over the phone she was polite, energetic and was able to swiftly assist my needs. Thanks Mallory !”
“Great customer service and good quality clothing for larger gentlemen. Lauren helped me find some great clothes! Thank you so much for your kindness and patience while I struggled to make up my mind!
I highly recommend DXL!”
“Erik is awesome!! He knows his business and I will always come back to see him for any new items!! Highly recommend this location and Erik to get you hooked up! ?”
“Very polite, professional, competent!I needed measurements for a suit I have to order for an out of town wedding. They provide me a free measurement. No hassle, they didn't push anything on me. I will most definitely be coming back to get my clothes alter here!”
“I highly recommend this store to anyone who is looking for great pop culture merchandise for a gift or to treat yourself. This store was very clean and well organized I believe in large part to the great management of Nyrie (I hope I spelled it correctly). She was very hospitable during our visit and helped us find everything we needed as well as offered great recommendations regarding current sales and promotions. This is the second or third different BoxLunch I have been to and overall they seem to be staffed with great people who value customer service. I will definitely be back and look forward to more pleasant shopping experiences in the future. Thanks again Nyrie for making our visit memorable.”
“I don’t know her name, but I just have to say thank you to the incredibly kind woman at this store. From the moment I walked in, I noticed how friendly and upbeat she was smiling, chatting, and genuinely enjoying every interaction. It was so heartwarming to see someone who clearly loves her job and spreads joy just by being herself. My baby had dropped her favorite toy the day before, and when I stopped by to check, this same sweet soul handed it to me like it was no big deal, but it meant so much. Thank you for your kindness!”
“Called to inquire about an issue I was having with a shirt I purchased elsewhere. He was a huge help, very friendly and knowledgeable. Excellent customer service.”
“Customer service over the phone is spectacular. called to check to see if they had the Grateful Dead Jean jacket and she double checked their sales rack so that was pretty cool so I really appreciate them(young lady) for doing that”
“Happy New Year everyone! I had just gotten off of work at about 5 and was researching availability which led me to visiting this Vans location for the first time and I can confidently say that I will %100 be returning! I had thee warmest welcome and was lucky enough to be assisted by Alex H. She was so accommodating, patient, and kind! I can imagine that individuals who work in retail are mentally and physically exhausted after a busy season but by Alex’s stellar customer service you’d never even know. I ended up leaving with 2 pair of shoes for my 2 children and a huge smile on my face. Thank you Alex for being as genuine and helpful as were! You are a light! And I will definitely be taking the commute to have a rare experience like this one! I felt as well as one can feel about spending money:)”
“I love reebok classic but, not just footlocker, all stores never have any of the classic or original shoes. The classic is my favorite shoes and I always have to find something else or order them. It's disappointing...”
“Fun store and the cashier guy was fun to talk to. I was buying a button pin and he said the one I was getting was cute. Then he and I started talking about pins which was fun”
“This store is pretty big and had a wide selection of both men's and women's clothing. They also had shoes and other things like hats. This store has charging stations for phones with multiple different chargers and updated dressing rooms if you are interested in trying on clothing. Super neat and cool store!”
“I give this a 5 stars because there was an obnoxious, pathetic customer in the store that literally THREW a hanger at the employee. The employee kept his calm and tried to diffuse the situation. Honestly, this is what happens when you live in a liberated country... people abuse their rights and take advantage of the system. I just wish that customer gets charged for some type of abuse because although the service industry is important, customers should not be put on a pedestal to the point where they are hand-fed everything!”
“I had an excellent experience at Banana Republic!
The staff was incredibly helpful and guided me through sizes and styles that suited me perfectly.
They were patient, attentive, and made sure I found exactly what I was looking for.
The store was clean, well-organized, and had a great selection of classy, high-quality pieces.
I truly appreciated the service and will definitely shop here again!”
“My husband had his wedding suit custom made at Indochino. The staff was very timely with the suit and the small alterations my husband asked for. We were both very impressed with the price and would recommend this location.”
“Shout out to Ashlee with two “e”’s because she special. I had an event at 7:00pm. I came in, she saw me struggling. Started giving me clothing color combos. Threw my whole outfit together in 15-20 minutes. I was out the door and made it to the gala. Everyone complimented me that night. I will definitely be back for her and her team. Thanks to her team running throughout the store and getting everyone the size’s they suggested fitted us better. We didn’t even have to leave the dressing room, they really live up to the name express. I spent $1500 on 2 suits from indochino and they still dont fit this well! Love ya!”
“Top notch customer service from the manger Angel, and the rest of the crew at Aeropostale, Columbia mall location. Very professional, very efficient, and very kind staff. Will certainly be back.”
“Pretty good location. Lots of inventory. Friendly staff for the most part. Make sure to sign up for coupons. Items seem to be a bit smaller than other designer's items of the same size
Cashier seemed annoyed that I didn't want to purchase a bag, so my item was sloppily tossed onto the counter after I paid.”
“I was trying to return a pair of jeans by mail and accidentally mailed Macy’s $300 worth of new bathing suits instead of the jeans. (In my defense, the bags were identical). The manager, Jennifer made the effort to find my number and called me so I didn’t have to figure out my mistake the hard way. Jennifer kept the items safe in her office until I was back from vacation and could pick them up. Her associate Tiffani handled my return of the jeans and she too was very kind and helpful. Good people at the Macy’s in Columbia!”
“The drawers for panties are so overstuffed like Target! It's so bad, that it looks like a teen's drawer at home...unfolded and unorganized. The employees seem to prioritize the table top display, but it's a total jump scare when you open the drawers.
There's no need to put out that much product, if they can't keep it under control.”
“10/10 Customer Service! This visit took place a little over a month ago, but it’s been on my mind since then. I just had to write a review. As soon as I walked in, I was greeted warmly by an associate named Ty. I was looking for a delicate blouse to match with my trousers. It was for an upcoming event with my mates abroad. He showed me to the section, and asked me considerate questions about my idea of what I was looking for, and for more details on my event to help me best. He was very friendly, well mannered, and attentive to even the little things.
Checkout process was smooth and seamless. He ended up recommending me a few jewelry selections. Among them was a pair of beautiful earrings that brought out the color in my eyes. I ended up leaving with more than just a blouse; a pair of dainty earrings that matched perfectly with my now completed outfit, a positive mood, and a happy smile. I will be coming back ;).”
“Real talk: Brands like yours are rare ?
We don’t just manufacture — we support your growth.
If you’re open to a quick collab chat, DM us anytime ??
? [Reciprocity + Support Framing]”
“Managers Harley and Ari are the best. We have visited PacSun Columbia several times to buy jeans for our sons, and Ari and Harley have been extremely kind, helpful and patient . They recognize us when we return (which is so rare at any store) and make us feel genuinely welcome. And they spend extra time with us when we need help finding a particular size and style. Thanks Harley and Ari for making our experiences at PacSun so positive.”
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“Paul was a 10/10. Super professional and what I liked the most was he did not push me into anything he did not think fit me. Whenever I’m back at Men’s Warehouse he is who I’ll be asking for”