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“When I walked in , the staff was very open and joyful. My representatives Josh and Harry were super helpful and answered all my questions. This specific store made the ambiance 10 times better and happy I switched to Verizon!”
“Great customer service I will definitely recommend this store Jen was helpful and kind. Thank you for taking the time to help me reset my password and transfer my data.”
10AM - 7:30PM
827 Taylor Ave, Towson
Mobile Phones
“Vishaka was so helpful, i have never had such a great experience at boost before. Seriously she deserves some kind of a raise or bonus or something. I was in and out of there so quickly, she was super knowledgeable about the new iphones and answered every question i had , she was super patient and also very positive and had really great energy- overall one of the best customer service experiences i have ever had!!”
“This place is very fast and efficient when it comes to fixing my phone screen. I have a toddler sometimes my screen gets broken often, but this place always makes my screen as good as new. And sometimes they have good deals.”
“Subas was absolutely wonderful to work with today. He supported me in the purchase and set up of my new iPhone and went above and beyond in customer service! I highly recommend Subas. Thank you for your great service!”
9AM - 9PM
926 York Rd, Towson
Mobile Phones
“Josh Gonzalez is the man. My phone was hacked and he was extremely helpful in restoring everything completely with expediency and professionalism. Great experience overall.”
“With the system being down and my phone was not working I walked in with high hopes that I could activate my iPhone 14. My iPhone 11 just one night just stopped working. I called customer service only to be greeted with an automated message then line disconnected. I came into the store and was greeted by a busy Sarah. I waited my turn. I let Sarah know my phone was not working, she took it and said she will look at it. In the meantime time I asked if she could activate my iPhone 14, she could not but with her magic touch and magic hands she was able to get my iPhone 11 working! So with that I was very happy! I went from being told I’m out of luck to having my phone back on! Thanks Sarah!!”
“we had a lovely experience and our problem was adressed within 3 minutes of entering the door. Deonte was amazing and guided us through a process which had me and my family stumped. 10/10 by far the best service in the county”
“Samuel was absolutely wonderful and I could not have asked for anyone more skilled at his profession. He was so understanding with me as I am a senior and not tech-savvy at all. I want to say that having Sam on Veriizon’s staff is such an asset. thank you so much,Linda A . Widows”
10 AM - 7 PM
6606 Reisterstown Rd Suite 27, Baltimore
Mobile Phones
“Dimitri was the person who helped me with my phone. I am not from Baltimore and my phone broke while I was on a work related trip. When I called they agreed to meet me at my hotel and tried repeatedly to repair my phone. He was so accommodating, affordable and saved my trip. Would recommend to anybody!!!”
“Your customer service representative was exceptional. She used a calm attitude to dispel all of my angst and fears about purchasing a new phone. She was very professional and kind.”
10AM - 8PM
6308 York Rd, Baltimore
Mobile Phones
“the workers at this store are super attentive and helpful. I really appreciated Mike who helped put a screen protector on my new phone. Store was clean and not too busy, will be coming back”
“Today's service at MetroPCS on loch Raven and Taylor had an amazing experience everyone was very nice and was willing to help me in every way they could I would recommend that to anyone to go to MetroPCS on loch Raven and Taylor”
10AM - 7PM
105 Painters Mill Rd, Owings Mills
Mobile Phones
“I had a great experience in this store earlier this evening. The guy there got one of my phones working quickly, and was very friendly and helpful about other questions that I had. His service was on point, and that is greatly appreciated.”
“Miss Dai-ana is very good when helping me with my phone. She a pleasure to talk to. Myself and others have talked about how helpful is is.. she a very patient young lady.”
“I have had the opportunity of meeting Shane, the store manager of the store on 7702 Belair Road, Nottingham, Verizon Wireless. Shane is knowledgeable, professional and committed to helping customers address their cellular needs. He helped my explore and mitigate the intricacies of my wireless service with Verizon. I give him 5 STARS in customer relations, technical know-how and problem solution. Reviewed by Omoruyi”
“DANELLE ,the assistant manager was beyond great, while being educated on all the offers and plans to help me find the best option for my tablet and WiFi concerns, her customer service was a breath of fresh air. She was able to meet all my needs , support her team and welcome new customers in while I felt no need to rush. I would definitely in the near future refer all my relatives and friends to her and AT&T.”
10:30AM - 6:30PM
Lower Level Store, 8627 Liberty Rd suite 1b, Randallstown
Mobile Phones
“I gave 5 stars to PINNACLE because it is all that was available. PINNACLE deserve more than five stars. She always there available to satisfy me, she will even go beyond her work to make sure that I am okay with the services. During this pandemic, I didn't feel like she was not open. Always talking smoothly, respectfully and with smile when it is necessary. Thank you my dear for your kindness and professionalism. Keep it up. Remain blessed IJMN ???”
“Well stocked store as well as money transfer facilities available.The only reason I give 4 stars instead of 5 is because the young lady who works there and was mopping was so lazy and made me look for the item I wanted myself. I walked in and showed her a picture of what I was looking for and she said they absolutely don't have it. Then I found it myself. She's very annoying lol”
“Today I witnessed the manager of the AT&T store, Deonte, provide the best customer service to a gentleman, that in my opinion, did not deserved to helped at all. Deonte stayed so calm and professional as this man made racist statements toward him. Before this took place, I personally received incredibly helpful and quick service. I will always go back to this store.”
“I've been a loyal customer for at least 5 years, and Claudia is ANY employer's dream come true. She was my go-to person. Having worked in wireless retail for over 10 years myself, I could tell immediate she knows her stuff WELL.I am so HEARTBROKEN that she's not there anymore!!!”
“I don't have to wait long in line, each time that i've paid my phone bill in there i was in n out n they were very friendly, i'm just speaking on my experiences there, i hope er1 else's experiences were good as mine”
“I have been to the at&t store and spent numerous hours without any satisfaction and came in today and Kronta was very helpful and had me up and running within 30 minutes he was very helpful and knowledgeable he deserves to be recognized for his quality service Thank you so much !!!”
“(Translated by Google) A good service David attended me and for the first time I can say that it is the best service I have ever had, he is very kind☺️ 10/10(Original)Un buen servicio David me atendió y por primera vez puedo decir que es el mejor servicio que he tenido es muy amable☺️ 10/10”
10AM - 7PM
6346 York Rd, Baltimore
Mobile Phones
“Shanay was awesome! I felt like I was at home while purchasing my new Razor Plus. Shanay has a calm and collective vibe which made me at ease with my decision making. I was having a stressful time and now my problems are solved (phone wise at least lol). Allana was super cool too, her assistance is much appreciated. Have a blessed rest of the year girls and thank you so much!”
“Trevor group and cam pasley are exemplary employees. Knowledgeable and customer oriented. Could not do enough to set my new phone up and explain its features. So pleased with them!”
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“Lexi was absolutely incredible! She helped establish two new lines for me as a new customer. Lexi was very friendly, attentive, and knowledgeable about the products and services. I highly recommend visiting if you would like a 5 star experience!”