{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Idrees was amazing today!! Words can describe how easy he made the process of my repair and anthea was also super helpful in installing accessories for me after. Definitely will be coming back to these guys if I need anything!”
“Visited this store and was helped by Christian who did an excellent job! Helped me with my plan and getting a new phone. Everything was quick and went smoothly. Highly recommend this store!”
“I don't care if at&t hired good actors or not, it's nice to do business with people that somehow wake up on the right side of the bed everyday lol. Top notch customer service.”
“Yonah has been excellent! She has helped me tremendously and is so lovely and patient. She is a wonderful representative for AT&T . We so appreciate all her marvelous help!”
“Came to this store in New year's eve right before closing. My sister had dropped her phone in water and it would not charge. Alex and Jose were so nice. They cleaned her phone and got it charging again within minutes. They did it with a smile. The store was clean and smelled good. We were very happy to receive great customer service from these young men!”
10AM - 8PM
6308 York Rd, Baltimore
Mobile Phones
“McKenzie and Ed was very helpful!! Before I came to this location I went to 5 others, they were the most generous. They both have great customer service & had no problem helping me return my phone!!!”
“Update Today May 13th another great encounter at the Pikesville location with Schneider very kind and helpful. Great demeaner........ I purchased a new phone as November/December 2024 as a result of what seemed to be corruption of my then existing phone. I have been a faithful customer for over 40 years. I had the pleasure of receiving service from Usman. He is knowledgeable polite patient thorough and professional. Usman took the time to make sure all of my data was transferred and even assisted with me getting the new phone connected to my car. After approximately 2 weeks the phone started getting extremely hot. I went to the store and unfortunately Usman was not there the two ladies were useless had no idea of what was going on and told me I could call Google. I take many photos and do lots of editing I'm a content creator as well as play games so I thought perhaps it was my usage. 2 to 3 weeks went by I go to the store again 2 more times same problem phone getting hot both times useless 3rd time guy looked at the phone and said it was my usage (same usage as on my previous phone that NEVER got hot) . I told him to note my account that again I came in and left the store. Same situation and phone really whacked out last night March 3 2025. I went to the store this morning and USMAN WAS THERE!!!! He ran diagnostics advised me of something I turned on that should be off gave some information about changes and he ran all my updates. As usual he is pleasant helpful knowledgeable patient and professional. If there is any recognition in place he deserves it. I will now only go in if he is there other than that I will go straight to headquarters I'm that kind of customer. I am sending an email to Verizon Headquarters as well to recognize and compliment Usman on his outstanding service. The only reason not 5 stars is because this is for the store”
“I had a very positive experience at the AT&T store in OwenMills locations. The technician that worked with me was very professional made feel relaxed and comfortable. I had a wonderful experience.”
10AM - 7PM
6346 York Rd, Baltimore
Mobile Phones
“Elijah is a great addition to the AT&T team. We had an issue after coming over to AT&T from Verizon that was more technical in nature. Unfortunately, AT&T has a policy where there were no authorized users can be added for a full month. That meant we were just supposed to Have an unresolved issue for that period of time unless the account holder became available. Elijah was gracious enough to handle the issue for us, give us feedback and insight on what the issue may be, and take time out of dealing with customers in the store. He was patient, knowledgeable, nice, and the store environment was clean, calm, welcoming.”
“I had a great experience at this At&T store. The first time I came in was to ask about activating a phone, and the customer service was excellent and I received a better phone than I had anticipated.
I came back another day with my two kids, and the staff was incredibly patient, even with my busy 4 year old. They were so kind and welcoming to my daughter, helped her pick out her phone, and really made her feel heard- which meant a lot since she is a preteen.
I’m so glad I came into the store after dealing with customer service over the phone. Such a positive experience!”
“I am a usto.er of this store & have spoken several times with David. He is ama,ing. He helps me w my phone ea time I come in. I feel lucky to have him around.”
“Abdullah what's so professional and helpful along with the female representative who is usually there unfortunately I don't know her name this is the best boost store EVER!”
“Edward was very attentive to me and treat me with respect.He was very knowledgeable about the products I was searching for and gave me good advice .While helping me resolve my issues I had . Every time I go to that store he has helped me with issues and resolved them the best way he could or help me find an alternative solution to my issues”
“Ronald A. Was wonderful. Very kind and friendly. He listened to my concerns, explained a solution and walked me through the process. Very professional. Certainly an asset to that store.”
10AM - 7:30PM
827 Taylor Ave, Towson
Mobile Phones
“I went up there for some help with an additional charge on my boost account and the man helping me (I can’t remember his name it started with an A…..06/06/24) was SO understanding and helpful! Even when I was getting frustrated from some miscommunication, he kept it SO professional! Great service!”
“On my way home to PA after work and my phone screen started to black out to the point I would not be able to see contacts. Turned around and drive back down and stopped at this store. The lady that was there listened to my issues saw what phone I had and set me up with a new better version all while I walked around outside (since it was a nice day). She hunted and gave me all the discounts I was able to get and all in less than 30 mins. I will now need a new phone case today so I hope she is there still.”
10AM - 7PM
7702 Belair Rd, Baltimore
Mobile Phones
“Devin W. was nothing short of amazing! Me being a new customer and needing assistance with an online approval where he finalized everything and I did not have to wait for my phone in the mail! In addition to calmly handling a frustrated customer who came in aggressively. Devin W. is very polite, informative, patient, and reassured me that I’m with a great company after I became discouraged from another location.”
“So walking in a few months ago I received a lot of help with great customer service from the young lady that assisted me I'm not that tech savvy she was very patient and great at explaining the difference in the quality of the phones I walked with a great phone I would definitely return again”
“Heidi thank u for always being a TOP NOTCH EMPLOYEE providing quality service on and off the phone. U really helped me make my Aunts gift excellent. Keep up the great work.”
“Great Total Wireless store with a clean, welcoming setup and fast service. Ace was extremely professional, knowledgeable, and patient, making the entire experience smooth and easy. He took the time to explain everything clearly and made sure I left satisfied. Excellent service all around.”
10AM - 8PM
6877 Loch Raven Blvd, Towson
Mobile Phones
“Yerlin is a lifesaver! We had tried to activate a SIM card and could figure out why it wasn't working, I walk in and 5 minutes later she had it all fixed and I'm happily posting from a working phone!”
“Had a very good experience with Sean and Charish at the 1740 York Rd store. I spent a hour and half with them to help fix my bill and I couldn't be happier. They both were so pleasant to work with.”
“Well stocked store as well as money transfer facilities available.The only reason I give 4 stars instead of 5 is because the young lady who works there and was mopping was so lazy and made me look for the item I wanted myself. I walked in and showed her a picture of what I was looking for and she said they absolutely don't have it. Then I found it myself. She's very annoying lol”
“Customer service is amazing, they go far and beyond to make sure all your inquiries are met. I will strongly recommend you come to this store for phone repairs, acquire a new phone, get a line with Boostmobile and much more. I really appreciate these two gentlemen’s services.”
“I don't have to wait long in line, each time that i've paid my phone bill in there i was in n out n they were very friendly, i'm just speaking on my experiences there, i hope er1 else's experiences were good as mine”
10AM - 7PM
105 Painters Mill Rd, Owings Mills
Mobile Phones
“My phone stopped working so I needed an upgrade. The young lady, Dailyn, was sitting down when I came in and she immediately greeted me and shot right over. In just a few moments and a couple of questions we were on our way. The service was excellent! Dailyn was friendly, polite, and professional. I have been a Cricket customer for years, the $25/line deal is hard to beat. Go see them in Owings Mills!”
“I went in to pick up my wish order and I was very impressed by how friendly and professional the guy dealt with me as I entered he was greeted me and dealt with kindly I appreciate that and it is a great pleasure to go back at a later time.”
“The best service ever from Shanika the store manger and Dee. I’m going to send more customers there . They should get a raise for the type of service that I get from them. I’m an old school person and she brought me up to new School! Service was awesome !!!! thanks so much for your assistance. While having to wait on so many customers and the people in and out in and out what an awesome place to come to, they both need a raise.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“As long as Chris, Mike, and Ahmed work here I will never walk into another Verizon store but this hunt-valley location. I was on the phone dealing with the worst customer service rep and Chris talked to them for me and got my problem solved. Also Ahmed upgraded 2 of my devices and was very fast and efficient and made sure I didn’t wait long. Mike was great moral support. Also had issues with my iPad service Chris hit a button and instantly fixed the service issue.”