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“Rosa was such a helpful person even under my last minute changes. VERY ACCOMMODATING. She adds professionalism to U-haul. Even the young man helping me for pickup was patient and understanding. I appreciate the service I received. Keep them, especially dealing with the public. Thanks again... im a happy camper”
“The gentlemen were incredibly professional. We appreciated the approach of surveying what was moving and what was remaining, and also on arrival to new home. I appreciated the senior veterans of the group who spoke up and gave good corrective feedback in realtime and taught the less seasoned members of the team. They were all very respectful of our new space- taking off shoes etc to enter carpeted areas. They worked hard and efficiently, and cleaned as they went. They worked well together as a team, with positive energy and communication. They listened to each other and helped each other out. We could not have been happier with our move, and nothing is broken!”
“Tiffany was great to partner with and she provided me with information that was helpful, detailed and encouraging. I feel confident knowing I chose the right self-storage company. ⭐️⭐️⭐️⭐️⭐️”
“Great customer service. A bit upsetting the front loading dock door still isn't working. It's been 2 months. But the on site manager assured it's in the works to be fixed. Management is always pleasant and welcoming.”
“Kiya was such amazing . She helped us complete our reservation for location in oxonhill because no one was there to help us move in and we had to come to another location for help , she's so awesome and made my move in so easy .”
“I was in a search for a storage space and I was recommended to come here. The store manager so helpful with the tour to show me my options and explain how everything works. Thank you for your help today. The space is clean and comfortable. I feel good about the security measures in place as well.”
“I had an awesome experience at Extra Space Storage. Elexus was phenomenal!!! She was professional and very kind. The facility is very clean and beautiful. I got an excellent rate for my unit. I am so glad I came to rent here at Extra Space Unit.”
“Jerome and Tia were attentive, helpful, and made personalized customer service their priority! Appreciate their quick solution to help me get the right unit. Thank you!”
“Recently got a storage unit today and I must say Cam was super kind, informative and patient. This is my first time purchasing one and he walked me through the pricing, sizing and steps. Even toured the unit with me that way I got an idea of what I was getting. Thank you, Cam for the wonderful service!”
“Brian is the best manager I have met . He made sure I was properly taken care of, all my concerns were met immediately I walked into the office. If everyone was like Brian, the world would be a better place.”
“Where do I begin. I cannot say more incredible things about Aprie. She arrived at my time of greatest need. As the manage is so friendly, professional, courteous, and kind. I don’t know who her boss is but she deserves a raise and a month off for the holidays. If I owned a business she would be my first hire!”
“Judah was so helpful. He is professional and explains items so that I can understand and make the best decisions for me. He is friendly and a joy to work with. I am a new customer and am very happy with my rental and with Extra Storage.”
“Sonya is the best my husband and I was renting out a storage unit. She has been the best when I come to pay My monthly fees she always smiling She’s very respectable never has given us a problem she needs a raise ASAP for great costumer service”
“The facility has always been clean and easy to access. The staff have been helpful as well, especially Asia, who helped me with a billing issue recently. She was friendly and helpful and quick with fixing my concern.”
“The Site Manager Crystal Fields is a real professional. She has made a difficult situation a little easier with her kindness and genuine concern to help her customers. She provided very good information and instructions to help me catch up on my bill and avoid additional charges as well as friendly advice moving forward. We need more people like her she is a real professional who demonstrates compassionate customer service! 5⭐”
“Olympia is the best. It was incredibly easy to work with their management to get an estimate and line up the moves and the movers that showed up were very careful with our stuff. I highly recommend Olympia.”
“Thank u Reyna and Julie for all your help. When ever I need their assistance they are there to help. I highly recommend Smartstop Self Storage on Forestville Road to everyone I know. 5 Stars.”
“She’s always polite and willing to help with any situation regarding my storage. She also have some excellent customer service. Thank you for being the best of the best”
“Jan, is amazing, she is very polite and helpful, she made the reservation process for my rental very quick and easy, she transferred my rental reservation from one location to where her profession is located, I am thankful for Jan’s’ service. :)”
“Thank you Denna you was so helpful during my paperwork, I highly recommend, the service is phenomenal , the property is kept exceptionally clean! Doesn’t get any better!!”
“After getting extremely frustrated in locating a storage unit, I decided to try this establishment. I spoke with a woman named Cheryl and she helped ease my mind by answering every question I had before I could even ask! Her expertise and friendly demeanor made my decision making process painless. If you need someone to contact, ask for Cheryl. She is absolutely amazing!”
“Kiya's customer service at this public storage facility is truly exceptional. She attentively listened to my concerns, answered all my questions, and exceeded my expectations. I am thankful that she was available to assist me today. Kiya, thank you for brightening my day with your kindness and empathy.”
“I just opened a new storage unit Friday August 22 Kristy was so helpful, she explained pricing information sizing information that would best fit my things, she also let me know about my monthly payments explained to me when they are due, over all she was the best you don’t have many employees that will go above and beyond and she did just that and for that I am grateful. Thank you all”
“I have used your facility for several years! I was and still am impressed with the cleanliness! However, your price increases I find troubling! I have downsized twice because of the increased!!!”
“Today, I rented a storage space at Extra Space Storage in the Largo Maryland Community. The manager was very professional and she explained everything to me. The facility with very clean! I would highly recommend renting storage space at this facility.”
“I was honestly expecting the day to feel chaotic, but it turned out way better than I thought. They kept checking with me before wrapping up to make sure I was good with how things were arranged.”
“I have been very satisfied with my use of this facility. Janece on Forbes Ave. is very helpful. She is more than cordial she always greets you with a smile. Her presence is definitely comforting to me and I’m sure others well.
I can not do this review without giving Pedro his praises as well. The two of them love their jobs and it is evident with their mannerisms and willingness to help the customers. Thank you Janece and Pedro for your excellent customer service skills.”
“I did a small move recently (from a 2bd to a 1bd) and Bookstore Movers went above and beyond in all details in the move. They were speedy in loading the truck, made sure all of my furniture was securely wrapped and overall a pleasure to work with. Their prices were competitive compared to other moving companies. Would recommend the for anyone looking to move!!!”
“While renting at the facility located at Gallant Fox Lane, I found the Staff very knowledgeable of all aspects of the rental and billing process, able to answer my questions with accuracy and professionalism. Elaine, as well as other staff there were pleasant to encounter each time. There is a young gray haired man there who does the upkeep and the keeps the facility spotless so that when I am moving items in and out cleanliness is about it. Often when we use the storage facility it is a laborious chore, stressful and probably due to an emergency situation. The staff at Gallant Fox made it a much easier job. Thank you.”
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“Jacky was very very helpful I will definitely recommend more people to come to extra space ,she also deserves a promotion because she has great customer service skills.”