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“I haven't had to go to the post office in years, but today I did. The ladies there were so helpful, friendly, and professional. HUGE thank you to the women who helped me, she was so knowledgeable and patient. She helped me get everything together that I needed. I highly recommend this post office if you need to get anything done and want impeccable customer service.”
“The Burtonsville Office processes passport applications and rush them to the Passport Office.
There is an array of packing materials for sale, which include bubble wrap, clear tape, decorative padded envelopes, priority tape and boxes, and plain boxes and envelopes. I like the clear tape the best. The brown tape didn't stay in place very long.
I enjoy looking at their book of forever stamps. The staff are friendly and attend to customers' needs.”
8:30AM - 5PM
6270 Kenilworth Ave, Riverdale Park
Post Offices
“Service is always professional and polite.Staff always greet me pleasantly before asking how can they help me today. This office always have a variety of stamps.My personal choice is to use this office for alll my postal business.”
“Only good post office in the area. The experience is just neutral but that's good enough to bring me almost to tears compared to the other horror show post office in the area (Gallatin)”
9AM - 2PM 3:30 - 5PM
6525 Belcrest Rd Lbby 180, Hyattsville
Post Offices
“I want to extend my heartfelt thanks to Kay for her incredible patience and kindness. Being new to a specific mail procedure, I arrived at the office with a stack of envelopes and a lot of questions. Kay took the time to guide me step-by-step, ensuring I understood how to fill them out correctly. Her pleasant demeanor, great conversational skills, and willingness to go above and beyond truly made my experience exceptional. I couldn't have asked for a better person to assist me—thank you, Kay!”
“Convenient location
Kind staff that know what they're doing
I wish they hired a few more folks cause it can get busy with passport stuff.
A+ store”
“Amazing customer service. There was an error on a package address I had shipped from Europe, so USPS marked it as return to sender. I went to the office, explained what happened, and they redelivered it after hours! Thank you, Mr. Wright!! God bless you, and God bless the USPS!”
“Mannnn this location wayy better than the one on Laurel Bowie road. The clerks in there were nice and helpful. I lost my key and they went to the extent of calling the gentleman on the route today to hold my mail for me. Only location I’m going to moving forward.”
“95% are negative comment .Before I arrived here I was thinking to take sleeping 10hrs but things was changed within less than 30mins checked in and unloaded
Thank you!”
2:30 - 5PM 9AM - 1:30PM
13030 9th St, Bowie
Post Offices
“While I very much like the USPS employee that is typically at the window. She's extremely friendly and helpful. I have a major complaint with the fact that regardless of which Saturday I go, the door is never unlocked despite both the door and website displaying these supposed PO Box Access hours of 10AM - 2PM. I arrived at 1155 this morning and the same foolishness. Its extremely frustrating and it's professonial. Do beeter USPS!”
9AM - 1PM 2:15 - 5PM
2341 Pennsylvania Ave. SE, Washington
Post Offices
“The mail service is mostly ok, but if I get more than one piece of mail in my box it's all crammed in... like folded..bent... crammed in the mailbox. There's no excuse for that!”
9AM - 1PM 2:15 - 5PM
3843 Pennsylvania Ave. SE, Washington
Post Offices
“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
“USPS always gets roasted but honestly gotta give credit when it’s good. Clerk #13 (yeah that’s literally what the receipt says instead of a name lol) was amazing. Such good vibes, super sweet and actually made the whole trip feel chill. If every visit was like this I’d leave 5 stars every time!!”
“I can’t speak for other people, but my first time coming to this Post Office was a very very positive experience. The two workers were very friendly. My experience with most Post Office is that the workers are usually dismissive and or highly negative good experience here and wasn’t crowded.”
9AM - 1PM 2 - 5PM
2211 Rhode Island Ave NE, Washington
Post Offices
“As a personal vister of this fine establishment, the man who works there always is kind and courteous towards the costumer so please tip him 5 dollars when you go. Much Thanks!”
“This is the best post office I've been to. The regular woman who works there is great. I'm pissed today because my package was refused due to using FedEx packaging. I mean, really, who cares, so I had to cover up everything fedex and them take it back. Never have this problem with the regular person, but always with new people. 2 more things: 1) this location has always closed at 5, not 5:30 and 2) this place is a mess because of the nasty people that go in there and throw their trash everywhere but the trash can. I see strips pulled off of letters on the floor, boxes left etc etc and it's no one but these trashy customers who would never just toss their trash on there own floor. Or would they. How about we police ourselves”
“My experience with USPS was terrible and so upsetting until I stopped by and tried this one. I lived in Laurel for 10 years and when the three locations were open we were so poorly treated that I had to drive to another place (Savage, Burtonsville). I moved to Brentwood this August and went to this location and was treated so well, with so respect and Kimberly did all she could to help me and my disabled husband. 10 stars to her and to Andrew who also works there. 10 starts!!! I am very very please! Thank you!!!!”
“Great and quick service. Almost never has a line. All the staff are hard working and friendly. Seems like all the bad reviews are from 3-5 years ago so Im assuming the staff was terrible back then.”
“Margo was a great assistance. I really appreciate everyone at the College Park office from those in the store to the postal carriers! They live up to the slogan "whether rain, sleet, or snow" they're always there!”
“Over worked, hard working staff. A gentleman with dreds and glasses went out of his way to look up my tracking number, when his shift was over and they clearly were swamped.”
10AM - 2PM 3:15 - 5PM
1563 Maryland Ave NE, Washington
Post Offices
“I went here because I needed some forms to fill out. The lady at the desk was super friendly, helpful, and quick. I typically don't need to go to the post office that often but if I do in the future I'll probably go here.”
“Dropped off our wedding invitations here and had a good experience. The postal worker confirmed we had the right stamps and got them mailed quickly, even after dealing with a difficult customer right before us. Appreciated their professionalism and help!”
“Very nice and helpful staff who seem to genuinely care to both help you and keep the line moving. The location does need some care from the USPS real estate department and does some renovations in the building. ...at least replace the damaged safety glass.”
“The best postal service. The lady who provided me service was gracious, deliberate and professional. It can be tough serving the general public; however, I have come to respect and appreciate her efforts over the years.”
“Great customer service by Beverly and Jasdeep. The place was filled, but they ensure to apologize for the delay and try to move as fast as they can to get to the next customer. The place is obviously understaffed, but that is expected at most government organizations these days. 5 stars is for the excellent customer service. Hopefully they fix the staffing issue in the near future.”
“Marsha is amazing!! Super friendly and efficient. An incredible asset to USPS. I come here frequently around 10-12 most days to drop off items for our business and never have an issue”
“This post office is actually solid. A lady unlocked their door and warmly welcomed me in promptly at the 9 AM opening time. I had come to retrieve a package, and the clerk was ready to efficiently and professionally provide the important and valuable parcel to me without any hassle.
DC had issues with mail delivery reliability early in the pandemic, but this post office and the mail carriers are back on their game now.”
“Short lines and great customer service. I needed two boxes and to understand the difference in pricing. The associate was willing and able to take the time to explain the process and offer the best option for where I was shipping my items to.”
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“I went Saturday morning. There was a long line. Sharon was apologetic for the long wait and was very friendly. Her energy was radiant and calming. Phenomenal service. People like her make the world a better place.”