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“Redemption! I had a not so great experience at Firestone on May 29th. I left a Google Review and the every next day I received an email from Ms. Ashley Rauhauser, from Firestone who was extremely apologetic for my experience and immediately asked what she could do to make up for the trouble. I asked for what I thought was fair and she immediately said absolutely. I appreciated her promptness, and willingness to make amends. I wanted to write an updated review, with the aftermath of my experience and I'm satisfied with the outcome.”
“My family has been using leading edge for a dozen repairs/services over the last decade. Such a relief for us to have a trustworthy shop close by. I love this place.”
“Buying a car with Maven Motors Baltimore has been an absolute pleasure. We had family members who had a positive experience as well and we were not disappointed! Eli and his team have been responsive, honest and went above and beyond our expectations. Highly recommended!”
“I had a really great experience at Mercedes-Benz of Owings Mills. My sales advisor aka the Showroom Specialist, Andy, was amazing and made me feel welcome from the moment I walked in until I signed all of my documents. He took the time to make sure all of my questions were answered and that I had everything I needed to feel confident in my decision.
This experience was completely different from one I had at another Mercedes dealership, where my car was hit by a tow truck during my first service visit. After that, every interaction there felt frustrating and disappointing. Because of that, I was honestly nervous going into this process again.
I’m so glad I came to this particular dealership. The entire team genuinely cared and made sure I walked out feeling confident , not rushed or pressured, and without any buyer’s remorse. I truly felt supported throughout the process.
I’m very grateful for Andy and the team at Mercedes-Benz of Owings Mills and would absolutely recommend them to anyone looking for a positive, thoughtful, and trustworthy car-buying experience!”
“The dealership itself is spotless, and when l enter there , it’s exudes professionalism, which is what l get when l come there. My service advisor, Brian, is extremely knowledgeable about these cars which puts me at ease so there are no unanswered questions. Highly recommended!”
“Took my car in for routine maintenance. Was able to drop off the night before the appointment and get a loaner. My service rep Scott Johnson was great; he called the next day to provide me a status on my vehicle and to let me know, some additional recommended services that was needed. He also followed up and let me know when the repairs where completed. I had very good service from this dealership and wouldn't take my vehicle anywhere else.”
“I can’t recommend Mora Tires enough. I needed new tires badly and kept putting it off because the process became overwhelming.
I called Mora Tires on a whim and they made everything so easy. From the first call to him going out of his way to wash his hands before handing me my key when they were finished, the customer service was wonderful. I called at 11 a.m. and had new tires on my car by 2:30; zero hassle.
I left thinking about how refreshing it was to have such a great experience getting my car serviced. Also, the price was great (win-win).
The location’s perfect, too. There are so many great food options down Eastern Ave., or you can grab a coffee or post up to work at OvenBird a few blocks away.
10/10 - highly recommend ?.”
“Friendly staff, kept me updated about my car. Tire prices were pretty close to Costco (only slightly more than Costco but I would have still needed to somewhere else for wheel alignment.”
“We were on a trip to DC in a snow storm when our car died. We were towed to Auto Stream and the staff there were very courteous and helpful. If we lived in the area we would consider them as our 'go to' for future automove needs.”
“I really like coming here to get my car serviced. They do a great job. James at the front is knowledgeable and super friendly. I'll continue to get my car serviced here.”
“I’d like to commend Service Advisor Christina Hahner for being incredibly accommodating during my service appointments. I’ve dealt with her twice now, and she’s always quick to respond to my text inquiries. She makes sure all of my questions are addressed and consistently checks in about any concerns I may have. She’s extremely helpful and professional. It's definitely a 10/10 experience with her. Good job!”
“Mike is very professional and great at his job! I’ve come to him twice now for oil changes. I really feel I can trust him when things are wrong with my car. His prices are reasonable and the turnaround is fast. I also always receive good communication when my quote is ready and when my car is ready for pick-up. I highly recommend!”
“I had a great experience at Interstate Tires. The service was quick, they squeezed me in on a busy day when they honestly didn’t have to, and the guys were straight up with me. They actually know what they’re talking about and don’t BS you. Definitely recommend them.”
“One more visit with nothing to complain about at all. Work done on time and done very well. Great people to do business with and definitely good bang for the buck.”
“This place is busy like I’m sure all good mechanics are, but he actually answered the phone gave me the OK to drop off my vehicle was professional and friendly. I’m happy to have a good mechanic to go to thank you!”
“Rick and his team have worked on 4 different cars of ours over the last 15 years. I have complete trust in the work they performed for me. I believe they provide honest and thorough diagnosis and repairs. My most recent issue was a transmission slippage while on the highway. While the onboard computer showed no issues, they researched Acura documentation and found a technical bulletin advising a software update may be required for my car. It worked!! Thanks to Rick and team!”
“Great shop, easy to deal with, happy to show you worn out parts, etc. I set up an appointment and they had the work done on time at the promised price, which was several hundred cheaper than the dealership.”
“These guys are one of the best.gave my car a complete examination found everything that was wrong and advised me what needed immediate attention. Wish I would've came to them sooner.”
“I have been going to Lockett’s for a couple of years doing some major maintenance (100k tune up) and other standard car maintenance and brakes. Always honest and they stand by their work. Recently had a water pump replaced as it was going bad. After bringing the car home, there was a coolant leak near the repair. An o-ring caused it and Lockett fixed it immediately. Things like this happen and it’s the overall integrity that’s important.
Mike K”
“I could tell that my tire was leaking air, so I drove to Brooks Huff hoping it wouldn’t be too busy. Everyone I interacted with was extremely friendly and knowledgeable. They diagnosed the nail in my tire and patched it very quickly. I am so thankful to have an efficient and reliable auto center to go back to next time! I would highly recommend this location for your car needs!”
“Huge shout out to Bert! Thank you so much for fixing the emblem on my car. I tried doing myself and I failed. I also spent more money than going to Hunt Valley Auto so highly recommend going to check them out. They are super busy but highly recommend!!”
“Gary was very professional and friendly, I had to find a place in route to work to get my tire checked when the warning light came on he quickly checked my car found the problem and gave me a reasonable price. My google search found NTB. Glad I chose to stop here.”
“Great service, great people. Took my car in for a basic fix, and not only was it incredibly fast they also did it free of charge since I didn’t need any parts ordered or anything like that. Would definitely recommend and return.”
“Loui and his team did a phenomenal job fixing my car! The quality of the work and attention to detail were outstanding, and the whole process was smooth and professional from start to finish. I highly recommend them to anyone who needs body work done.”
“I highly recommend this NTB to get your car serviced. I have taken a few of my vehicles here, and I am always pleased with the work. What I am most pleased with is the honest assessment of my SUVs. It can be challenging to find car repair shops that are honest about what your vehicle actually needs. On two occasions, the issue with my truck was not something that they could repair, and they provided recommendations that I used to get my vehicle fixed. They did not charge me. They only charged me for what they could actually do. I like the way they communicate and how pleasantly and relevantly they do so. This NTB is a shop that I highly recommend for good work, honest assessment of the vehicle, and good communication.”
Closed
2859 Smith Ave, Baltimore
Auto Repair
“I was extremely satisfied with repair work performed on my vehicle by AutoStream. My first time experience from checking in my vehicle to completion was a smooth transition. I was provided with a detailed breakdown of service and cost, which was better than the dealership. Kudos to Jeff, Stone and their team for their professionalism, friendly service and teamwork! Great job! I will definitely be a returning customer!”
“So! I was recommended by a friend to go here and want to recommend to everyone that my experience was as advertised! They don't take appointments, so arrive just before or at 8am when they open for the opportunity of same day service. If not, the later you arrive the better chance it won't be ready until the next business day.
I was quoted at Goodyear for an exhaust leak $1400, as they said the whole thing needed to be replaced. Well, my friend heard that and laughed and pointed me here. They gave me a quick estimate after looking under the vehicle and it was $220! I was blown away. I left the vehicle and three hours later I'm being called to be advised it's ready. When I arrived, no change in price, honesty and great work. They welded my faulty section of the muffler and I was back ob the road with a car that went from sounding like an 18 wheel dump truck to an electric vehicle, which it is not.
My only regret was delaying the repair thinking it would be at least 50% of what the previous shop quoted. These guys handle their biz, to which they'll have mine for the foreseeable future.”
“This is my 2nd time coming to this shop. They are very professional and make you feel like family they did a great job fast too. I will always come back if I have to lol”
“I came for an alignment but they were very honest and transparent and told me they wouldn’t recommend it until I got the real issue fixed they even waved the diagnostic fee for me. I would recommend coming here.”
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“While the business has a poor snack selection and bottles of soda that were over a year past their expiration date, it's not a convenience store, so I can't fault it for that. It's a gas station, and it has the best prices of any I've used within the state. I worked in the Timonium area for five years and consistently purchased my gas there, and even though I no longer work in the area, I still travel there occasionally for business and like to fill my tank up there. The location is tricky because it's on a busy corner of York Road, and it's exceedingly difficult to exit onto Seminary Road to use that traffic light, and it's not incredibly easy to exit out onto York Road, either. That being said, the value is worth the little bit of headache to enter and exit the area.”