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“The best place in all of Baltimore to repair cell phones and iPads, the young man is very professional and fast in the repairs, I like it and I recommend this store 100%”
“I went to ATT at the White Mash location on Sunday , where Emmanuel was the associate working. He was very knowledgeable and did not try to upsell me with any of the iPhones!! I had my iPhone so long and I knew it was time so he took the time to ask what I used the phone for and gave me several different options to choose from. He was able to transfer all of my information into the new iPhone which was a big concern as to why I didn’t want to get a new one. He also went through the prices and what it cost for each part and why. I am very pleased with all that he did and I would highly recommend Emmanuel. Thank you”
“Excellent service everytime! Zee is familiar with the whole family and he serves all our digital needs!!!! Great customer service and beats the price of competitors!!!!”
“I don't care if at&t hired good actors or not, it's nice to do business with people that somehow wake up on the right side of the bed everyday lol. Top notch customer service.”
“Jordan was incredibly nice and very helpful. She made what I thought was going to be a long drawn out experience one of the easiest things I did that day! She was amazing and I love my new phone and I would definitely recommend them!”
“Cheap and nice phone they sell.Fast delivery also they send me a phone case and screen protector they guys if you are thinking to buy phone, apple watch and sunglasses guys do visit this place also you can order by calling them you won’t regret with their product and customer service.”
“Thought this was going to be an all night thing. We had to add a phone and transfer two. We did all of that and added a tablet and watch, all within 90 mins. Pierre was awesome! Very knowledgeable and thorough.”
“Came to this store in New year's eve right before closing. My sister had dropped her phone in water and it would not charge. Alex and Jose were so nice. They cleaned her phone and got it charging again within minutes. They did it with a smile. The store was clean and smelled good. We were very happy to receive great customer service from these young men!”
“Excellent service, I was able to make my payment for the month and take the promotion of a new line with home Internet because they are always updating promotions.”
“John the GM deserves way more than whatever it is, he is currently making. Polite, knowledgeable, and genuinely cared about my individual problem. He helped clean up the mess that Ed at the Boston Street location caused, and it was bad. John even got me wireless internet for my home. I didn't know AT&T offered internet, let alone that I qualified. John was personable and informed me that he is transferring to a Virginia store. What a shame! Thanks so much John!”
10AM - 8PM
8010 Belair Rd, Nottingham
Mobile Phones
“Very nice people there. Place was hoppin'. They were working with two customers at once. Unfortunately could not get my situation resolved. Was referred to the T-Life app. It didn't help. Would still go back there though. I say go there, give them chance.”
“When I walked into the Boston Street store yesterday, I had every intention of canceling everything I had just signed up for a few days before because of the errors made by the representative that I met in Walmart. However, Layla was able to help me and although I wasn't eligible for everything your rep had promised and wasn't able to get a new phone on AT&T as he promised, I decided to stay with AT&T regardless, solely because of the knowledge and friendly service provided by Layla. I am disappointed that I will have to wait at least 30 days to get a new phone but grateful Layla was there to help me.”
“I went to the store to help me with my cell phone, which I didn't know why I didn't have a signal, and the very kind and helpful boy gave me excellent service. Thank you very much!”
10AM - 7:30PM
3733 Eastern Ave, Baltimore
Mobile Phones
“I’m literally In Awe with the quality ,and efficiency that MsJoyce has orchestrated today!! She’s kind patient and helpful! Thank you so very much for your stellar customer service!!???? Muchas gracias ☺️ y eres una Estrella”
“I had the pleasure of working the ladies at BOOST mobile. I walked in with major phone issues and walked out with a smile on my face and a phone! They went the extra mile to ensure I received the best service and support! THANK YOU!”
“Just wanted to say how professional and helpful Sophia was at this location. Her customer service was exemplary. I told her my budget ( free .99) and the ages of who we needed the new phones and lines for and she delivered. She set us up, answered all our questions about the plans and put the screen protectors on. Superb customer service is hard to come by these days. She should be a valued as a standard employee.”
10AM - 7:30PM
827 Taylor Ave, Towson
Mobile Phones
“I went up there for some help with an additional charge on my boost account and the man helping me (I can’t remember his name it started with an A…..06/06/24) was SO understanding and helpful! Even when I was getting frustrated from some miscommunication, he kept it SO professional! Great service!”
“Ronald A. Was wonderful. Very kind and friendly. He listened to my concerns, explained a solution and walked me through the process. Very professional. Certainly an asset to that store.”
10AM - 7PM
7702 Belair Rd, Baltimore
Mobile Phones
“Devin W. was nothing short of amazing! Me being a new customer and needing assistance with an online approval where he finalized everything and I did not have to wait for my phone in the mail! In addition to calmly handling a frustrated customer who came in aggressively. Devin W. is very polite, informative, patient, and reassured me that I’m with a great company after I became discouraged from another location.”
“So walking in a few months ago I received a lot of help with great customer service from the young lady that assisted me I'm not that tech savvy she was very patient and great at explaining the difference in the quality of the phones I walked with a great phone I would definitely return again”
“Devin at the Rosedale location was very helpful, patient and professional. He helped me with a tech issue and helped me with my billing issues. He went above and beyond what was expected. Thanks again Devin”
10AM - 7PM
4528 Erdman Ave #30, Baltimore
Mobile Phones
“5 stars isn't enough! ? The team at this Cricket Wireless location was absolutely amazing! They helped me add a line to my account and made the whole process super smooth and easy. But what really impressed me was their dedication to finding me the perfect phone, even on a tight budget. They went above and beyond to work with me and find a solution that fit my needs. The staff was knowledgeable, friendly, and efficient. I'm so grateful for their help and highly recommend stopping by if you need any assistance with your Cricket Wireless needs!”
10AM - 8PM
6877 Loch Raven Blvd, Towson
Mobile Phones
“Yerlin is a lifesaver! We had tried to activate a SIM card and could figure out why it wasn't working, I walk in and 5 minutes later she had it all fixed and I'm happily posting from a working phone!”
“My time at store was wonderful the young lady that waited on me was so nice she explained everything to me and help me to learn my new phone.By the way her name Maya at East point Mall the best ever”
10AM - 7:30PM
3806 Eastern Ave, Baltimore
Mobile Phones
“Its a great store. The staff is really customer oriented and will help you if you're in a tight situation. They're really nice people. All you need to do is ask them and they'll find you some sort of discount. This store is just as good as verizon was to me for customer service years and years ago with my first cell phone and home phone bundle. But Verizon got too expensive for me...although they had great customer service too. I haven't seen the equivalent until the last few years I've been with boost. The store on 25th and Charles street I'd the absolute best store with the best customer service you could ask for in a phone service provider. If you are with metro pcs or t mobile, switch to boost.You won't regret it. They'll even help you with your bill if you can't get the cash together one month..they'll let it go and you'll be a month behind but you gotta tell them before you're service is cut off or their hands are tied. Its still corporate. But this is a small town feeling of a store because they really care about the customers and their satisfaction.”
10AM - 8PM
5400 Belair Rd, Baltimore
Mobile Phones
“I have done business in this T-Mobile more than once, and I must say that my experience in the past has not been good. The customer service is usually terrible but today I went in to purchase a charger and a very professional young man assisted me, his name was Shateal. He is the young man posted in my picture with the amazing smile behind the counter. He has wonderful customer service skills and he’s very professional. Some of the other staff There should try and learn a thing or two from him..”
“Jay at the White Marsh store has exemplary customer service skills. He was such a pleasure to work with. At no time did he ever make me feel dumb. Im old and only use a phone to take pictures, text, and call. Thank you so much Jay for all your help!!!!”
“I met Kelly an attendant of AT&T at 8200 perryhall blvd.Her proffesionalism in customer relationship is far much beyond the best,she handled my case in the best way ever.She is a 5star”
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“Angelica is awesome she's wonderful she needs to be here full time the new Indian guy is really no help at all I came in for help and he flat out told me that's not his job so what is the point of him being there and when I went in for help with Angelica she said sure I can help you with that and helped me thru the whole process she's awesome and really needs a raise she's awesome”