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βTeam delivered our IKEA products with plenty of advance notice. The team was very courteous and efficient! Documented the drop off and were solid, hard working professionals!!β
βThe store was clean and the workers were friendly. Chris was especially helpful and provided great insight with the printing process. I really appreciated his hard work.β
βEden was amazing. She helped me right away and answered all of my questions making my experience a great one! The facility was clean and organized and I will definitely come back for my next return!β
βAnother very happy customer!! I went there for international shipping and the service was great. They also have a variety of services, such as designing and printing promotional items. I'll definitely be back.β
βAdrian at the desk was amazing! She served my with politeness, quickness, and a sweetness that felt like a familiar family member. I was having an off day, and yet she brightened my day for me. Thank you Adrian!β
βThis UPS store in Bowie MD is the best!! It is located in the shopping center near Walmart. The employees are friendly, welcoming and helpful. I travel from Washington DC just to come to this store passing other UPS storesβ
βStaff in the print services department are awesome! This is my go-to for printing, especially for last minute needs and self-service. Love that I also earn rewards points for future purchases.β
βI couldnβt be happier with the service I get every time I visit this store in Edgewater. I had the pleasure of meeting Cathy, the owner, on my last visit and had to tell her how much I appreciated being treated with such care and professionalism. I had an issue with my large packages and she helped me out and even followed up with me the next day!!! That kind of service is rare these days.β
βI want to take a moment to give a huge thank-you to the owner and staff at the UPS Store on Annapolis Road in Bowie, Maryland. This store has some of the best customer service I have ever experienced.
The first time I experienced their kindness, I was there with my sister. I had been sitting in a very hot car and eventually couldn’t take the heat anymore, so I came inside. The owner noticed that I looked dehydrated and fatigued. Without hesitation, he went and got me a bottle of water and gave me a seat so I could sit down and recover. That simple act of kindness meant so much to me.
Then, on another occasion, I went there with my niece because we were trying to make copies of flyers for her lost cat. We got to the end and realized we didn’t have enough money to pay for all the copies—and we hadn’t even made as many copies as we needed. My niece was extremely frustrated, and you could see the tears in her eyes.
The owner saw what was happening and, instead of making us feel embarrassed or turning us away, he gave us approximately 25 additional copies at no charge while we searched through the car and pieced together whatever money we could find. That was incredibly generous.
But he didn’t stop there. He even offered to leave one of our lost-cat flyers in the store so that if someone came in and saw it, they could contact us if they had any information. That showed me that this wasn’t simply about running a business—he genuinely cared about helping people.
You don’t come across that kind of kindness and compassion everywhere. The people at this UPS Store are warm-hearted, polite, helpful, and truly customer-focused.
Because of the way they treated me and my family, I will gladly pass other UPS Stores just to come to this one. Great customer service, generosity, kindness, and people who genuinely care—that’s what you’ll find here.
Thank you for treating people with kindness and humanity. It truly makes a difference! ❤β
βMy first time shipping internationally and NAVIS was fantastic! From pick up in Maryland to my new home in Ecuador-constant updates and information throughout. They were very timely with the entire shipment process.
I am very pleased with their service all my items were intact. I would recommend to anyone who's going to move abroad. Thank you NAVIS!!β
βI had to drop off 20 orders for my small business. Harris was super accommodating and very helpful and super happy. I will be making sure to use this UPS for my future drop offs.β
9:30AM - 6:30PM
Beside Food Lion, 8777-B Piney Orchard Pkwy, Odenton
Shipping Centers
βThe ladies at this store are consistently helpful and kind. Their professionalism shines through in every interaction, and they always go above and beyond to ensure an exceptional experience.β
βThe lady that helped me was very accommodating. Made everything easy for us.
When I called back in a few days later, a lady that answered the phone was not so friendly.
It’s a shame when employees or possibly owners feel bothered by their own business.β
βAs always, Cindy is there when you need her! Although she moved from Waugh Chapel to Edgewater, I'm glad she's still close by to get packages out -- I had 7 items that needed boxes, packaging materials, & shipping. She takes a lot of care with our items and goes over all shipping options. I'm more than happy to support this small business!β
8:30AM - 7PM
626 Admiral Dr Ste C, Annapolis
Shipping Centers
βI had an excellent experience working with Jayjuan at the UPS Store in Annapolis. He was professional, knowledgeable, and genuinely helpful throughout the entire process even took the time to tape our return. Thank you for the great experience! Highly recommend their amazing service!!!β
βI just wanted to say thank you to Ky for the help at the staples counter. The amount of patience she had with my questions of printing papers with their email. I just wanted to give her flowers for this moment. She is very professional and polite!β
βI truly must take a moment to let it be known that the TWO gentlemen working in this UPS store were informative and patient, and they gave me top knock professional care with my delicate situation. The store was crowded, but both men worked diligently together, clearing their store with smiles and great attitude for all.β
βI used to work for this company called New Penn and it was a great environment. We all got along as a family and made sure we did our daily jobs. I just so happen to look on Google reviews today and saw that my name was mentioned in one of the reviews. The only name mentioned throughout all of the reviews and they gave me five stars. I really appreciate that Tonya. I will always be a pleasant person to anyone and make sure that I provide excellent costumer service.β
βThank you for taking care of my box, everything in very good condition, just as I sent it, it also arrived, thank you, and I recommend it 100% so that you can carry your parcels, it arrived before the time, thank you, maritime air cargo.β
βMark was so helpful to me for my first time shipping packages for my small business! He was incredibly helpful, kind, personable, efficient and quick. Most importantly, kept his cool while other customers were unbelievably rude and obnoxious to him over simple things! Yuck behavior and shame on them! But no shame for Mark, he is an excellent worker and deserves a raise!!!!!!β
βThis place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!β
βThis place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!β
Open 24 hours
7225 Standard Dr, Hanover
Shipping Centers
βNice people back up is little bit hard if the car parking is empty you can make it easily have arrived at 5pm to pick up they give me dock door the car parking was empty i backed up easilyβ
βAIT Worldwide Logistics was awesome to work with for my delivery. I originally had my delivery set up for Friday, and they were able to get me my delivery four days early. The staff was professional, friendly and on time for the delivery window that was given. Highly recommended AIT Worldwide for my next delivery. Thanks!β
βI was completely satisfied the service and atmosphere. The customer service was OUTSTANDING! The front desk attendant was very attentive and efficient. This location has everything you need and will go above and beyond to get you needs met in a timely met.β
βIt's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.β
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βShaquan was very friendly, professional and patient. He took his time because I had to scan my fingerprints several times before the machine accepted my results. Excellent customer service.
Thanks,
Phyllis Chestnutβ