“My experience at Comfort One Shoes in National Harbor today was nothing short of exceptional. I arrived with uncertain expectations but a distinct need for dress footwear, and I discovered a remarkably comfortable pair. To elevate the experience further, the lady that assisted me demonstrated profound expertise, insight and guidance. Her seasoned knowledge allowed her to intuitively select the ideal inserts for my unique needs, rendering an already comfortable shoe absolutely flawless. The refined, welcoming service made for a memorable visit, and I extend my highest recommendation to anyone in the area.”
“I dropped off a return today for an online purchase that didn’t fit properly. All the staff, and the young lady who handled my return in particular, were extremely nice and helpful. I just wish the store was five times bigger and they had a full inventory of all asics shoes :-)”
“A big shout-out to Gerald! He was amazing—very nice, friendly, and patient in helping me and my family. Every time I come to this location, he is very attentive and always goes above and beyond to help my family and me. Thank you, Gerald!!!”
“They have nice deals and I believe also clothing and parts that were not necessarily online. I found a lovely jacket as a second layer for a good price. Not all deals were perfect but I love the jacket we found ??✨”
“Wonderful experience. Jasmine helped me. As soon as she saw me she asked if she could be of assistance. I was able to find what I needed. When I checked out she asked if I were a first responder so I could utilize the discounts offered. I showed her my credentials and received the discount. She was very professional.”
“Great selection, great prices, great service!! Sidenote: whoever hired this “Devin” - GREAT EYE! Devin went above and beyond. Four different times within our same visit. And I spotted him helping so many other people out. And as annoying as customers can be, myself included, his pleasant attitude just made me HAVE to leave a review. Please give him my thanks for being a great worker. I know people like him will succeed in his career and life. We spent $472 on today’s visit, btw. A big reason was him. Please confirm that you received this message please.”
“I just want to start off by saying the employees had absolutely the best customer service this day ,specifically Nikita and Bre. They were so patient with me and I appreciate that because I am very indecisive.”
“I had a great experience today at Foot Locker. The employees were quick, attentive, and made sure I was helped right away. They provided excellent customer service and made my shopping experience smooth and enjoyable. Thank you!”
“I would love to work here I’d shop here any day I went in and spent 1800 and I didn’t regret it I felt appreciated got a lot more than I hoped for walked away with a great deal and quality even brought back a friend to buy coats after myself”
“I had such a great experience at Carter’s today! The team was so helpful and sweet while I was shopping for my cousins. They went out of their way to help me find everything I needed and made the whole visit super easy and enjoyable. You can really tell they care about their customers — thank you all for being so kind and friendly! Will definitely be back soon?”
“As visitors from the UK, we had our best experience at this Sketchers store today. Huge shout out to Eugene for his best customer service, so friendly, so helpful and so kind. Thank you so much Eugene for making our shopping experience so wonderful.”
“Clarks really are great shoes so it’s why I made it 4 stars. The set up is crazy inside but if you have the patience and can dig, it’s worth it. I hate the buy 1 pair get another 1/2 off sale they are always having because 1 pair is usually $80 about the same price as regular Clarks. Just go in with your patience”
“I went to this Famous Footwear to return some shoes I had gotten online from my grandparents. I was afraid without a receipt they wouldn't be able to help me at all, but I was able to transfer for store credit very seamlessly. The associates were very helpful. I ended up buying two new pairs of shoes that night. They did a great job of keeping the store tidy and they made sure to clean up behind people expeditiously as people came and went trying on. There was a great selection of shoes here too, and the associates were also very familiar with their inventory and happy to answer questions. Maybe best outlet store I've been to for any company! Thank you Famous Footwear at Tanger Outlets :)”
“I went there at the last minute to get my kid uniform. I was exhausted and the staff was able to help calm me down. Although they didn't have a fitting room, a young lady showed me a trick to measure the pants with her neck. I had the BEST experience at this one location. I usually get rude ppl at Rainbow. But these ppl love their job and it shows. I know they probally dont remember me, but I just want them to know they made a difference in my day and all her pants fit.”
“I visited this DTLR at the beginning of December to pick up an online order. When I walked in, the employees were gossiping and playing around, and I went 5–10 minutes without being acknowledged. The only person who stepped up was a young man who came from the back, greeted me, and offered help. I even told him, “Thank you for saying something, because no one else paid me any attention.” That young man was Joshua Thompson, and he completely turned my experience around. He helped me with my online order and assisted me in purchasing two additional pairs of shoes. His professionalism and customer service stood out immediately. After Christmas, I returned to exchange a pair of Timbs that were too big for my daughter, and once again Joshua was the one who helped me. Meanwhile, two women and another employee stood at the front talking about sharing a cold drink and how thirsty they were, instead of assisting customers. Joshua remained focused, positive, and professional. The exchange process was smooth, and he kept a smile on his face the entire time. Joshua Thompson is the only reason I would return to this location. He takes his job seriously, cares about customers, and delivers the level of service that should be standard. Please keep Joshua at this store and retrain the other employees on what real customer service looks like.”
“This was my first time coming to Lacoste and I was greeted by Michelle with a friendly smile. She assisted me with finding and picking out some shoes. The service I was received was amazing. I will definitely be returning.”
“I don’t usually leave reviews, but I had to for De’shaun. My family and I were visiting from San Diego and stopped by the UGG outlet at Tanger (Oxon Hill). We’d never been to one before, and honestly, De’shaun made the whole trip. He’s this tall guy who is just incredibly sweet and patient. We were asking for a million different sizes and he didn't blink he was basically our personal shopper. It’s so rare to get that kind of warm, welcoming energy in a store these days. We walked out with three pairs of UGGs and slippers, and we're so happy with them. If we’re ever back in Maryland, we’re definitely checking to see if he’s still there.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.