“Great selection of styles and great range in prices from affordable and marked down pieces to full price items. Shawanda was extremely helpful and gave fantastic customer service. It's my second time coming here in less than a month, and i know i'll be back again.”
“I came here today to purchase the Charger Gemini running shoes and this store was the only one that had my size in stock. Plus the shoes were 50% off which was another motivating factor. I noticed when I got here, everything in the store was 50% off and that was too good of a deal to pass up. I ended-up leaving with a nice ball cap for like $14, running shorts for about $20, and a two pack boxer brief for $22. The ball cap alone costs $45 when I purchased it at a big box retailer. I did travel a ways to get here, and it was well worth the journey.”
“The customer service was awesome. They help broaden my plain style for a gala. Ms. W and Mr. Dew were awesome as well. Their expertise has me confident of how I will be looking.”
“We had an excellent experience here getting my teenage daughter new training shoes. The associates were very friendly and helpful measuring her feet, their arches, etc and then recommending the perfect shoe. They were patient while she tried on and tested the shoe options. Would highly recommend!”
“Great selection of running shoes and apparel. Ive been a customer od Road Runner for over 40 years. This a great East Coast store but the best is the original in San Diego!”
“This is a wonderful Alan Edmonds store. Cesar who runs it is a very nice man. He was quick to greet me when I walked in, showed me around and got me fitted into the right shoe and ultimately sold me a great pair. I’ll definitely be back to him here.”
“10/10 experience there. Wouldn't even call it a shopping experience. Went in knowing exactly what I wanted, just needing to try out sizes. They didn't have the color I was looking for, but instead of saying they didn't have it and leaving it at that, the awesome human being there brought out his favorite color in stock so I could see it in person. Absolutely loved the color-- never would have known it was available if not for coming in. Had a great conversation, and he pointed me to great spots in the neighborhood (the riverfront area and the Exorcist stairs)! I wish I'd gotten his name-- it's a testament to the people at this store that the reviews mention so many great staff. Feels like a proper neighborhood institution. I'll definitely be coming back in the winter for boots. I highly recommend this store!”
“Miguel was fantastic! He was knowledgeable, patient, and took the time to help me find the perfect running shoes without any pressure. He answered all my questions and made the whole experience easy and enjoyable. Excellent customer service—I highly recommend asking for Miguel if you visit Pacers Running!”
“My mom is now a regular customer of Comfort One Shoes Old Alex. She comes all the way from Canada to purchase these shoes. We have the best experience with Brian, he is patient, has a good eye and gives incredible customer service. This is our second time working with him because he goes above and beyond. We left happy with four pairs for mama she absolutely loves! We are now regular customers. I plan to suggest this place to all my friends and family, and to work with Brian in particular.”
“Absolutely amazing experience! Eric was so kind and helpful!!! Got a great shoe and he made me feel so confident and happy with my purchase ☺️ Much love from Trinidad!”
“Stumbled across this store during a recent trip to DC, and was delighted by the expert costumer service and high quality selection. Lamont was knowledgeable and accommodating, and found just the right shoes to match my wishes.”
“Came in after work to get my first pair of running shoes and get my feet measured and GAIT analysis. No appointment took like a minute to get someone to help me. Antonio is the best, got me measured and fitted into three different shoes to try on in a few minutes. He went over how they should fit how each shoe was different. He even showed me proper running form on the treadmill, dude is the goat! Left with a pair of Brooks Ghost 18 and have been running with them for a week and they have been amazing. Will be back when I need my next pair of running shoes.”
“I visited during a walk/run club with the store PACKED and Cole was incredibly helpful, kind, and chill. He didn't try to upsell me, which is why I bought two pairs! Thanks, Pacers Running! I'll be back once I reach my goal.”
“My experience at Comfort One Shoes in National Harbor today was nothing short of exceptional. I arrived with uncertain expectations but a distinct need for dress footwear, and I discovered a remarkably comfortable pair. To elevate the experience further, the lady that assisted me demonstrated profound expertise, insight and guidance. Her seasoned knowledge allowed her to intuitively select the ideal inserts for my unique needs, rendering an already comfortable shoe absolutely flawless. The refined, welcoming service made for a memorable visit, and I extend my highest recommendation to anyone in the area.”
“Fantastic service for first time buyers. Shout out to Kimberly for being knowledgeable, adaptable, and patient during the entire foot/shoe analysis. Every time I had a comment, she listened and steered me accordingly.”
“So glad I stopped by! Not only is the coffee great, but they also sell clothes and shoes. The shirts/sweatshirts are super high-quality fabric. The staff is incredibly friendly and chill! Definitely check it out if you're in the area.”
“I placed an order on the Shoe Hive website for a dress! The dress was shipped the next day, and arrived promptly and exactly as described. I’m very happy with my purchase and would absolutely order online again!”
“Sales associate, stopped what he was doing and picked an order that I place. I needed these item that day and they were scheduled to be ready the next day. Stellar customer service!!”
“Every staff member here has a fantastic attitude! It was such a wonderful shopping experience. I will definitely be back if I have the chance or need to shop again in the future.”
“I dropped off a return today for an online purchase that didn’t fit properly. All the staff, and the young lady who handled my return in particular, were extremely nice and helpful. I just wish the store was five times bigger and they had a full inventory of all asics shoes :-)”
“I brought 2 pair of shoes one stained with coffee and another with brown sauce with different fabrics and they looked brand new. I’ll definitely return.”
“Cesar is the GOLD STANDARD of customer service! I have to give a huge shoutout to Cesar — this guy is an absolute gem! I actually met him years ago and was so impressed that I kept his mobile number, and when I needed new shoes recently, he was the first person I called. That should tell you everything you need to know! I initially ordered online and the shoes ended up being the wrong size, but Cesar made the whole return and exchange process completely painless. He walked me through everything step by step, made sure I got the perfect fit, and helped me find the best value along the way. I ended up walking out with 3 pairs — two dress shoes and a sneaker — all fitting perfectly and all at great prices taking advantage of sales they were offering! What really sets Cesar apart is that he genuinely cares about the person, not just the sale. We ended up chatting about life, the World Cup, and just connecting like old friends while he helped me pick out shoes. It never felt transactional — it felt like catching up with a buddy who happens to be amazing at his job. If you want someone who treats you like family, knows the product inside and out, and will genuinely go the extra mile for you, ask for Cesar. He is the the reason I'll keep coming back! Thank you, Cesar — you're the best! 🙌👟”
“Very welcoming, helpful, and great customer service. Along with having a variety of boots and belts that you can choose from. 10/10 would recommend especially if your looking for boots”
“Very friendly good customer service. I was greeted with a smile. I haven't owned a pair of chuck Taylor all stars converse in years. Their more comfortable now then what i originally grew up on. Good selection in classic shoes.”
“A big shout-out to Gerald! He was amazing—very nice, friendly, and patient in helping me and my family. Every time I come to this location, he is very attentive and always goes above and beyond to help my family and me. Thank you, Gerald!!!”
“My family's been shopping at ROCKDEEP for three years now. And Everything's GREAT! Every product we ordered was made from with such magnificent quality. The feel and appearance of every piece kept me going back to make more purchases. The finial touches was wonderful such as the time they gifted every purchase with gold keychains, mask, bags with zippers, or thank you cards. This company is extremely customer friendly and thoughtful. I wish I could shop in-store however I leave near the beaches of California. Nevertheless I will continue shopping there noone can't even beat their prices . ROCKDEEP is a gift from fashion and merchandise heaven. ??”
“Very kind and helpful staff! I got a warm welcome as soon as I entered and got informed of their sale specials. They had a really nice selection of items. I would definitely shop here again!”
“Nothing but great experiences working with Linda!! She’s the best. Beautiful store, great service and tons of amazing products to choose from. Love her array of bamboo pajamas”
“An amazing experience here and I got some of the most comfortable shoes I've ever worn! Mr Obbu (sorry if I'm misspelling or am mistaken on name!) spent so much time making sure I got the right shoes and the perfect fit and made sure I felt welcome! Very patient and very informative with great conversation I would shop here again!”
“Incredible staff and incredible products. The whole experience of finding the right shoe here for my husband was seamless. We were educated on the shoes, how they are made, and how to care for them. We have been wanting to get more made in the USA shoes, and these do not disappoint. They will be the nicest part of his outfit every single day. Thanks again to the wonderful people who work at this store for helping my husband find the perfect pair of shoes to walk into the next stage of his life.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.