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“Margaret Smith and her team were extremely helpful during this entire process! They were very patient, very responsive and very communicative throughout. I would highly recommend Sandy Spring for your mortgage needs!”
“I met with Elizabeth Namala on a banking issue that was a bit more complicated and time consuming than expected. She was thorough and conscientious and is just a nice person to do business with. The whole team at that branch there is actually always very friendly and willing to be helpful which is much appreciated!”
“Wonderful customer service! I have an account still open for my deceased mother's estate. Sandy Spring sent me a notice that the account had been inactive for 10 months and, at 12 months, I would be charged a maintenance fee. This is fair and I greatly appreciated the notice so I could avoid the fee. They could have quietly started charging fees but they went above and beyond by sending me a notice.
I highly recommend Sandy Spring Bank!”
9AM - 2PM
11499 Columbia Pike, Silver Spring
Banks
“We (my husband and I) had a great experience. Rekik was absolutely amazing in her work. She took time to explain everything step by step, making sure we fully understood the process from start to finish. She was incredibly patient and explained every detail clearly, answering all our questions without rushing us. Thanks to her guidance, we felt confident and comfortable with each step we took.”
9AM - 2PM
13711 Georgia Ave, Silver Spring
Banks
“We were helped by the kindest employee (manager) we could have hoped for. She took her time and helped us complete several tasks we've been working on for two months! (Long story.) I cannot thank her enough. This is the second helpful employee we've worked with at Educational Systems Fed Cr Union. 🙏🏼”
“I cannot say enough good things about our experience at this Bank of America branch. We had some complicated banking issues to resolve concerning my 93-year old mother's accounts and Fernanda Assurian and Giuliana Fortini could not have been kinder or more helpful. The two of them worked tirelessly for over an hour and a half to address all of our needs. They were pleasant, efficient, hardworking, welcoming, and knowledgeable. I can say from past experience with other banks and other branches, that they went above and beyond in helping us. Thank you again Fernanda and Giuliana. We so appreciate you!!”
9AM - 2PM
1339 Wisconsin Ave NW, Washington
Banks
“I have not received better banking service at another location - Mr. Marouf always works incredibly hard to ensure I am properly assisted, I could not give someone a higher recommendation of their services. As a multi-million dollar company, working to serve high school students across the globe, Mr. Marouf makes working with Bank of America the easiest choice possible. Once again, I would give the highest possible recommendation to him and all the staff members at his bank.”
“As a former Sandy Spring Bank business banking customer, I've been very pleased with my initial experience with Atlantic Union Bank. The've not missed a beat and continue providing the helpful, professional support that a small business owner relies on. The Bethesda branch staff are particularly great.”
“Hello, very good afternoon, today I came to open the account at Bak América and Miss Sara was the person who assisted me in a very excellent way in every way, both in service and in communication, thank you”
“Tina was super helpful in our loan process, from beginning to end. She walked us through our options, and helped us navigate the sometimes challenging and confusing process for obtaining a mortgage. I highly recommend working with Tina for all your mortgage needs.”
“I went to the Leisure World branch yesterday for a refresh regarding my accounts. The representative was knowledgeable and friendly, patiently answering my questions. I was really glad I made the time for the discussion.”
“I am very very pleased by the service provide by Murtuza Hussain
Everytime I visit Cabin john location I always have satisfaction with the quality of service I get he provide an outstanding help on all my requests he is just a great leader and very good people person.”
“Greg P, the amazing manager at the downtown McLean branch, could not have been more helpful recently in working with us to overcome problems relating to a stolen check. But then, he and his staff are always helpful! Could not be happier!”
9AM - 1PM
1308 East-West Hwy, Silver Spring
Banks
“I am writing to express my sincere gratitude for the exceptional service I received from Sylvia Onwuocha (Consumer Lending Advisor) and Oumou Traore (Assistant Branch Manager) during my recent membership application and auto loan process. Their assistance was invaluable, and I truly appreciate the time and effort these individuals dedicated to guiding me through each step.
The entire process was remarkably efficient, and I was consistently impressed by the professionalism, knowledge, and willingness to go above and beyond to ensure a smooth and positive experience. Frankly, without their help, I would have felt completely overwhelmed. Their expertise simplified a complex process, making it manageable and stress-free. I especially appreciated the clear explanations of the loan terms and patience in answering my numerous questions.
I wholeheartedly recommend NIHFCU to anyone seeking exceptional financial services. Furthermore, I strongly urge prospective members to specifically request assistance from these employees. Their dedication and commitment to customer satisfaction are truly exceptional.
Thank you again for your outstanding support.”
“I’ve encountered nothing but courteous, helpful service at this location. However, they are frequently understaffed, which leads to slow service and no one answering the phones. This is definitely something that needs to be addressed.”
8:30AM - 12:30PM
4704 13th St NW, Washington
Banks
“Welcoming, vibrant, and modern-day community anchored beautifully in the community. Dedicated to the Good News, social justice, humanity, and young people.
Time and space to fellowship genuinely post service. Reminds me of church like I grew up (in a great way), but with modernism woven throughout.
Our third visit and we shall return. Young families seeking a church home should definitely get by on a Sunday morning at 10.”
“I had an outstanding experience opening a new account at this branch. Cameron and Ligia were friendly, professional, and went out of their way to ensure everything went smoothly. Truly appreciated their exceptional support!”
9AM - 2PM
15901 Frederick Rd #100, Rockville
Banks
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
“I had a check stolen and experienced an attempted scam. The bank worked quickly and thoroughly seeing me through the crisis. Great support — and very nice staff.”
“Thomas is knowledgeable and always has an answer for our question. We have worked with Thomas for few years and highly recommend him to all mortgage brokers who need supports or guidance on compliance.”
““Excellent experience overall. Thank you to the Wells Fargo team for their professionalism, clear communication, and efficient service. The entire process was smooth and well-handled.””
9AM - 2PM
13311 New Hampshire Ave, Silver Spring
Banks
“I had a wonderful experience with Hilina. She was extremely polite, very professional, and genuinely humble. She handled everything with care and patience, making the process easy and stress-free. Her excellent customer service truly stands out.”
“Sebastian and Hanallah always greet me with genuine warmth and professionalism. I love coming here. They are so helpful and go to any lengths to make sure each an every customer is happy and satisfied. Highly recommend!”
“I want to thank Dexter for being my saving grace today. I arrived to the bank at 5:01 knowing they close at 5:01. I desperately needed to make a deposit for my employer. The whole team was very understanding and assisted until the end, thank you soooo muchmuch for your hospitality and A1 customer service. Blessings!!”
“I recently visited the City Center branch and De'Ja assisted me. She assisted me with a fraudulent transaction, & explained everything to me to the point I was able to understand and I am satisfied with her work and her explanation help me to feel good and I am grateful for this company and it's hard work and fast response to fraud. I will recommend this company especially the City Center branch to my peers and family.”
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“I had the pleasure of speaking with Jim Jackson, a lending advisor. Jim was extremely knowledgeable and helpful. I don’t know much about loans but he was extremely patient and explained the different types of loans I could get to consolidate debt. I was on the phone with him for roughly 40 to 45 minutes and I never felt rushed and he made sure I understood exactly what I was looking for. His service was incredible. I had just come off a phone call for the same reason with Navy Federal credit Union and the woman I spoke to was not knowledgeable whatsoever. there were long, awkward pauses, and she never gave me advice regarding how to go about tackling my debt. I had basic questions and she kept telling me to hold… to the point I got annoyed and told her I would google it myself! The service was literally night and day. Thank you Jim, you are great at what you do and because of that NIHFCU now has a new loan customer. Thank you!”