Verizon, a leading telecommunications company, offers a wide range of services at their Baltimore store location. Customers can visit the store or shop online for their latest mobile, 5G home internet, and business needs. The store provides convenient options, including in-store appointments, online ordering, and various pick-up and delivery choices. Customers have praised the exceptional service at this Verizon store. Damion, a knowledgeable and professional staff member, was able to quickly resolve a customer's issue that had taken 37 minutes on the phone with call-in support. Mike Rothmeyer also received high praise for his excellent assistance in helping a customer with a new Samsung S24 device, making the transaction smooth and seamless. Warren, another Verizon employee, was commended for his kind, knowledgeable, and professional approach in helping a customer and their family upgrade to new iPhones and an Apple Watch. Carlita, too, was recognized for her welcoming, genuine, and helpful service, resolving an issue that other Verizon stores were unable to address. Overall, the Verizon store in Baltimore is known for its quality, friendly service, and knowledgeable staff, who strive to make each customer feel valued and satisfied with their experience.
Marvin was fantastic very knowledgeable and helpful thank you so much
July 2026
Great service! Wonderful recommendations! Terrific working with Marvin! He provided great service and attention. Happy to be back as a Verizon customer.
July 2026
Marvin was very nice, thorough & made sure I understood everything! Has awesome personality & patience! Was very thoughtful in explaining all the options!
