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“This is my favorite place for hardware and keys. I can find everything quickly and easily. The staff are incredibly helpful and eager to assist. I was able to get a key copied here that other stores were unable to make. Liam was particularly helpful. And another young man helped us open up a utility knife and installed the blade for us! This is wonderful service.”
“Standard trip to HFT. Found the small hand tools I was looking for rather quickly. Scissors, caliper, utility storage bag, AAA batteries. With coupons & tax right around $10. Thanks Harbor Freight Tools!!”
“I had a great experience with a gentleman named Richard who made my experience really great. The computer wasn’t working right away but went IT specialist mode and got it working. I really appreciate the lady who greeted me and got me to the correct person. I will definitely recommend coming here to everyone I know hands down great service.”
“I ended up at my local Glen Burnie store and didn’t have my wallet. The local customer service is always on point.
I’m grateful that they knew me and they helped me through the check out process with my Tractor Supply membership account.
Hands down the BEST CUSTOMER SERVICE AROUND!”
“I LOVE this place! Friendly and knowledgeable staff. Not in a hurry and have time to speak with you and offer suggestions and help you find the right item! Outstanding customer service all the time!”
“While traveling, my partner’s wheelchair lost a caster axle screw. Bruce’s supplied a replacement and spare (hand-cut to right size!)—and wouldn’t accept payment! “I’m not here to make money, but to help people.” ❤️”
“My son went to Johnson Lumber to purchase materials for his Eagle Scout Project. The staff were extremely helpful, answering all of my son's questions and giving him advice on how to build his project. They even gave him a discount and donated some of the materials for the project. I can't say enough good things about the team there. Thank you so much for helping my son and supporting Scouting!”
“We purchased carpeting from this Home Depot store. Claudia made sure we were buying the carpeting that best met our needs.
When it came time for the installation we had a problem with the delivery of our carpeting. The store manager Paul got in touch with the installation crew on a Saturday morning and had them contact me to coordinate the installation. Paul then called me back to make sure the installers had contacted me. That's great customer service.”
“This is the place you need to get the job done. They repair tools and take care of tools on warranty. Next door they have a showroom when day have a great inventoryScrews to expensive piece of equipmentThis is the place where I go when i need safety PPE Tools and anything in-between the customer service is above 5 stars and this goes from Amee from tool repairs to all the guys at the sale desk. All of them are Great.I Only wish they work after 4:30 pm and Saturdays at least half of day sometimes its difficult for us the construction workers to get there before 4:30pmThank you guys!!”
“This store is Phenomenal. I called the store manager before coming over to make sure I would be able to be assisted. Corey in lumber/plywood has the best customer service I've experienced in a long time. I told him my previous situation at other lowes and not being able to get the plywood I needed and he helped me find & load the plywood on a bed cart and also cut it for me with zero hesitation. Amy and the other cashier in the Pro section are also very kind and easy to talk to. I am no manager/supervisor of Corey but it would be nice if his manager has a quick chat with him to let him know his work ethic is appreciated.”
“Maria has been a pleasure to work with at this location 10/10 stars. She goes above and beyond for her clients and makes sure all our money is spent at home depot and not at other competitor stores. I would love to bring all my business here just because how I'm taken care of. Home depot, please make a clone machine to make sure we can place one of her at every location.. lls All jokes aside, i really appreciate her as well as the whole team there in Lanham.. Thanks !!”
“I ordered some light covers from Albie. They came in on time, had great price,fit perfectly,thank you Albie. Always a pleasure to do business at this branch counter guys are top notch”
“***Update*** David you are Awesome. Colony Hardware CO continues to go above and beyond. Again I had a tool issue and they didn't stop until they had answers. David did some great digging on a non-fixable issue with my router table and though he unfortunately did not have a brand resolution from the manufacturer for me but he made some great personal recommendations. I genuinely appreciate that though the issue was small (1/32 of an inch small to be exact) that he went as far as he could to get an answer for me and got back to me right away. That is a dedication to service you rarely find these days. Great company. Keep it up you guys and Thank you so much. *Original Post* My husband and I own a small business making custom wood furniture and anyone who has ever worked in this industry know full well how absolutely important your tools are to your living. I had a reoccurring malfunction on one of my tools and after calling the manufacturer over and over and even returning parts I was completely stumped. I called Colony Hardware CO because the manufacturer said they were the local repair center in my area. I spoke to Wes and we made a plan for me to bring in the entire tool system. It is days before Thanksgiving and 1500, an hour before they close. The entire repair team took me in and we trouble shot this thing until we all learned how to fix it which went far beyond closing time. They understood how important it was for me to have this back and get my builds back on track so they wouldn't give up until they found a solution. It is incredibly hard to find amazing people out there who not only do quality work but still find it in them to keep the human factor in what they do. Amazing work. Thank you”
“They should put a sign that they have lunch in the painting area. I've been waiting 50 minutes and I'm still here. They already called 5 times and no one. Comes.”
“I HOPE this gets to the Manager or the Owner of This particular store in Glen Burnie because I just want to say with my whole heart that I was treated SOOO VERYYY NICELY & ABOVE & BEYOND by the ladies Trish or Tricia(she has pretty blue hair)& Also the other lady name Vicki that works with her at the Very front of the store at the customer service counter. I came in to look for something & the young lady & Trish/Tricia helped me by pointing me in the right direction & I didn't see it & then Vicki looked it up to help assist me to find Exactly what I wanted. We Both went to the aisle & it wasn't on the floor but instead it was up on the VERY TOP shelf & Vicki generously went to get the step ladder to climb up Safely to get it for me just so I can be satisfied to get what I came for & I'm telling you I REALLY DO APPRECIATE THEM BOTH & I Seriously HOPE & PRAY they get NOTICED & REWARDED for this bcos Every store don't have Great staff that Literally greet you & Also help assist you like way they did just to make sure I was happy. I was put First & Treated VERY NICELY WITHOUT A DOUBT & They're Always sweet to many others & greet them with the same respect & hospitality just like they gave me. This is my regular store that's near me that I go to for the things I need & I Wouldn't want this to go Unmentioned or Unrecognized when they BOTH
definitely should be recognized for their hard team work & that's what it's all about....Thanks So much ladies, You're the Best!!? ? ???”
“HD is typical box hardware store with competitive prices to the " other" box hardware store. Sometimes items vary between locations. Easy access and parking. Staff is usually knowledgeable and helpful by answering customer questions”
“Friendly and clean. I tend to prefer Home Depot over Lowes. It's a bit of a smaller Home Depot so they have the typical stuff, but unfortunately if you need a specialty item you either need to go to a different location or go to Lowes instead. Check for inventory online first.”
“S/O to Keisha in paint and Anthony in the tool rentals! I went in feeling very trepidatious about refinishing my deck and fence and left feeling confident in my skills, tools and materials and just...happy? The vibe in the store is that the staff genuinely like each other and being at work/helping people. I felt safe asking stupid questions and gained a lot of knowledge. Like, seriously blown away by the staff. The store was also super clean and organized. Just an easy and nice experience!”
8:00 AM - 7:00 PM
6650 Ritchie Hwy Route 2, Glen Burnie
Hardware Stores
“Doing a review for someone else.A worker named ms Debbie was GREAT, she wwnt above and beyond when none of the other workers could help. He( shopper/customer) went to customer service and they couldnt help, tools peeson couldnt help. Ms debbie found the item that was being looked for, went back to recieving, pulled the items and then brought them out. She was supwe nice and professional, she knew what she was doing. Need more people like this.”
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“Most of the time I have no idea what I’m doing, but the staff there are ready to help at all time. Great suggestions and saved a lot of my time going back and forth for parts etc. highly recommended!”