Verizon's Cellular Sales store in Odenton, located at 1496 Annapolis Road, offers a remarkable wireless experience for customers. With a dedicated team of knowledgeable sales consultants, the store provides assistance with upgrading devices such as Apple iPhones, Samsung Galaxies, and Motorola edge+ models, along with managing Verizon plans. Customers appreciate the outstanding service and expertise of staff members, who are described as patient, professional, and genuinely caring. Reviews highlight specific employees for their exceptional service, noting their ability to answer questions thoroughly without upselling, and their respectful handling of challenging situations. Many customers report positive experiences, stating that the friendly and attentive staff ensures they leave satisfied with their purchases and service. This high level of customer care has contributed to long-term loyalty, with some customers indicating they have been with Verizon for over 20 years. Overall, the Odenton location stands out for its excellent customer service, product knowledge, and commitment to making every visit a great experience.
Wanted to upgrade phones and Dimetric Devy was an immense help! He helped us through the trade in and when our kids’ Gizmo watches wouldn’t work right he spent a lot of time troubleshooting with Verizon our behalf. Give this man a raise! He’s awesome!
June 2025
My family had a great experience working with Mr. Dimetric Devy. His hands-on expertise was beyond the call of duty respectfully speaking. We will continue to us verizon due to fantastic finishes as in today!
April 2025
Bakari Whatley was very professional and knowledgeable. He was able to answer all our questions, and no upselling. We had a great experience upgrading our phones.
