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9AM - 1PM 2 - 4PM
1700 Pennsylvania Avenue NW, Washington
Post Offices
“Great experience at this post office. The staff was incredibly friendly, professional, and genuinely helpful. They made the whole process quick and stress-free. Really appreciate their excellent customer service!”
“I visit this location to renew my passport. Melanie and Laylla were very nice and profession. Layla take care of my picture and explain how to fill up the form. Thanks both for the help.”
“Staff was amazing! I loved my interaction with all the employees there. Very friendly and knowledgeable of the nail services. Super helpful and always smiling! Its my 2nd time at this post office and I'll forever keep coming back. Clearly the government can do better with updating the building and facility. The people is what makes this post office a safe and inviting place!”
“My favorite post office that I have ever visited! I ship pretty consistently and never have a bad experience here. The clerks are so fast and helpful, give those ladies a raise! Always well stocked and organized.”
“Staff were incredibly kind, helpful and patient. I was shipping some hot sauces to the UK and the lady behind the desk went above and beyond to help package and price up everything for me. Delighted to say it made it to London in about 5 days! Thank you so much :)”
8:30AM - 5PM
2850 South Quincy Street, Arlington
Post Offices
“Easily the best USPS location I’ve visited. Unlike other branches where I’ve had terrible experiences, the staff here are super polite and genuinely helpful. They actually take the time to solve your problems rather than just passing you along.”
“Amazing customer service. There was an error on a package address I had shipped from Europe, so USPS marked it as return to sender. I went to the office, explained what happened, and they redelivered it after hours! Thank you, Mr. Wright!! God bless you, and God bless the USPS!”
9AM - 1:30PM 2:30 - 4:30PM
200 Constitution Ave. NW, Washington
Post Offices
“This has to be the friendliest and most helpful service of any post office in the area. It is a small inconvenience going through security, but totally worth it for all of the help I've been given over the years. Can't wait until my next visit.”
9AM - 1PM 2 - 5PM
416 Florida Ave NW, Washington
Post Offices
“I’ve been coming here consistently since I moved to Bloomingdale. Casie, the representative stationed here, is wonderful and provides timely and reliable service! Thank you Casie!”
“Had the best USPS experience here with Kia. For the second time already. Her friendliness, patience and willingness to help became one of those little encounters that makes you believe in humanity lol. Thanks again!”
“What a breath of fresh air! Unlike other USPS locations, this one was spacious, not crowded, and with kind staff.
My wife, nine-year-old daughter, and I walked in on a Friday in September to renew our daughter's passport. Even though they have walk in hours at 9am on Fridays, we made an appointment for 10am online.
Right away, Cherry helped us. She was very patient and kind. She took our daughter's photo, copied a few documents, and walked us through the completed application. We were on our way within 15-20 minutes.
This USPS is inside the National Postal Museum in the building that's the first federal building named after a woman. It's spacious with all the things you'd expect- stamps for sale, greeting cards, etc.
It's right next to the Union Station Metro.”
“Isiaq is the best!! Very patient, kind, resourceful always.
He seriously deserves a promotion, his customer service keeps me coming back to this location”
9AM - 2PM 2:30 - 4:30PM
3500T Mount Vernon Memorial Highway, Mount Vernon
Post Offices
“Every time I step into this post office I feel like I’ve been transported to a small town lifetime movie set. I don’t know how these people are so nice but it’s so refreshing!”
“We put a package in mail one evening and realized we forgot one part of the address so we went right to the post office the next morning and the store associate was kind enough to open the mail box and let us get our box and correct the error. He could've easily said he couldn't help us since there were people in line behind us, but he took care of the situation for us. So grateful. Thanks for caring.”
“The lady who works the passport counter is extremely friendly. She helped sending off the renewal request with a smile. Very pleasant experience. Thank you for being you and making our day.”
“Jana created one of the most memorable and positive experiences I have ever had at the USPS. She carries herself with true professionalism, outstanding communication skills, and exceptional customer care. Her kindness, efficiency, and willingness to help truly saved the day for me and my family. Employees like Jana reflect the very best of public service, and I am deeply grateful for her support.”
“I love coming here. The employees are always professional, helpful and friendly! I actually have two post offices closer to me than this one, but I'll always come here.”
2 - 5PM 9AM - 1PM
2211 Rhode Island Ave NE, Washington
Post Offices
“As a personal vister of this fine establishment, the man who works there always is kind and courteous towards the costumer so please tip him 5 dollars when you go. Much Thanks!”
“The address on Google maps is totally wrong, it’s actually building 29 which is right next to the ceremonial gate. They opened five minutes late but the clerk was very nice and helpful!”
10AM - 4:30PM
200 North Washington Street, Alexandria
Post Offices
“They are well-stocked on all the recent stamp issues, so if you need a particular stamp for collecting or first day covers or mailing, go here first. Saved time and money by not having to order online. Downside is that there is no parking lot, but I was able to find free 2hr street parking around the corner on Columbus St.”
“Excellent experience, 3p on a Tuesday. Plenty of parking. There was a line but as I came through the door the agent saw I had prepaid packages and told me where to drop them and I was on my way. Thank you!”
“THIS USPS HAS THE BEST SERVICE EVERRRRR??❤️❤️ THERE IS SO MANY USPS IN THIS CITY BUT THIS ONE HAS THE BEST STAFFS!! SO FRIENDLY SO HELPFUL! ? WE ARE FROM THE EMBASSY AND THEY HELP US A LOT! THANK YOU!!”
“Ms. Vickie always provides excellent customer service and consistently goes above and beyond to help me with my mail. She’s very personable in the best way , friendly, caring, and always willing to help. I truly appreciate her dedication and the positive energy she brings every time I visit.”
“Had to mail a package and looked up post offices near me and was surprised to find out that there was one so close. The lady working there will is very helpful and I was able to get my package mailed off without a hitch. No crowds at all so you can get in and get out quickly. It is open Tues- Fri from 9 - 1 and you don't have to go on the naval post to get to the post office.”
“I had a wonderful experience at the U.S. Post Office in Suitland, MD, when I went to pick up the keys for our new post office box. The staff were friendly, professional, helpful, and made the entire process easy and pleasant. It’s refreshing to receive such great customer service. Thank you to the team for making this experience a positive one!”
9AM - 1PM 2:15 - 5PM
3843 Pennsylvania Ave. SE, Washington
Post Offices
“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
“The Tenley Town post office in DC is the absolute worst. Sitting in the lobby calling the phone for a mail pickup only because there is but one agent managing the customers with a line reaching the door. Called for over 33 minutes as I saw people in the back moving around at a snail’s pace as if no one could hear the phone, no one EVER answered. All too often a mail pickup can take 40 minutes to an hour. Perhaps the laziest, slowest, and totally void of any customer service etiquette. They need a complete overhaul from management down to the staff in the back.
Avoid this kind post office if you can.
The only good thing is they are open on Sundays.”
“I had an EXCELLENT experience thanks to Erica who went above and beyond to help me yesterday. Her customer service skills are top notch, and her friendly personality made the entire experience pleasant and stress-free. This level of service is truly appreciated. Thanks!”
9AM - 1PM 2:15 - 5PM
2341 Pennsylvania Ave. SE, Washington
Post Offices
“The mail service is mostly ok, but if I get more than one piece of mail in my box it's all crammed in... like folded..bent... crammed in the mailbox. There's no excuse for that!”
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“USPS FORT WASHINGTON MD:
I want to recognize Dominique Prioleau for the exceptional customer service she provided during our passport renewal appointment.
After arriving at our scheduled appointment at another post office, we discovered it had been closed and no one had notified us, even though we had received a confirmation email. We were frustrated and unsure what to do next.
Thankfully, we were directed to this location, where Dominique completely turned our experience around. Although she was already assisting another customer, she welcomed us with kindness, professionalism, and patience. She answered every question we had, carefully walked us through our passport renewal paperwork, ensured everything was completed correctly, helped us with the money orders, and made certain our applications were properly prepared for mailing.
Throughout the entire process, Dominique was warm, courteous, and genuinely cared about providing outstanding service. She went above and beyond what we expected and transformed what had started as a stressful morning into a positive experience.
Employees like Dominique Prioleau are a tremendous asset to the United States Postal Service. She deserves to be recognized for her professionalism, dedication, and exceptional customer care. Thank you, Dominique, for making such an important process so much easier for my husband and me.”