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“My favorite post office that I have ever visited! I ship pretty consistently and never have a bad experience here. The clerks are so fast and helpful, give those ladies a raise! Always well stocked and organized.”
“In case anyone was wondering, the post office is open until 5 p.m. Both postal workers are extremely friendly and helpful. I had a very good experience with them”
“I visit this location to renew my passport. Melanie and Laylla were very nice and profession. Layla take care of my picture and explain how to fill up the form. Thanks both for the help.”
“Amazing customer service. There was an error on a package address I had shipped from Europe, so USPS marked it as return to sender. I went to the office, explained what happened, and they redelivered it after hours! Thank you, Mr. Wright!! God bless you, and God bless the USPS!”
“This has to be the friendliest and most helpful service of any post office in the area. It is a small inconvenience going through security, but totally worth it for all of the help I've been given over the years. Can't wait until my next visit.”
“Staff were incredibly kind, helpful and patient. I was shipping some hot sauces to the UK and the lady behind the desk went above and beyond to help package and price up everything for me. Delighted to say it made it to London in about 5 days! Thank you so much :)”
“Had the best USPS experience here with Kia. For the second time already. Her friendliness, patience and willingness to help became one of those little encounters that makes you believe in humanity lol. Thanks again!”
“Isiaq is the best!! Very patient, kind, resourceful always.
He seriously deserves a promotion, his customer service keeps me coming back to this location”
10AM - 12PM
2 Massachusetts Ave NE, Washington
Post Offices
“I went to the post office at 14th and T St NW and it was closed at 10:40 AM... I had to catch a train in Union Station at 12:05 and I didn't had time to take the package back home. I googled and found out there was a post office close to Union Station near the Postal Museum. I got there and the clerk told me the zip code of my package was wrong. I googled again and he was right. Damn dyslexia! I fixed it right away with a pen he gave me and he placed tape on top of it to make sure it was clear that was the right zip code
I wish I knew his name! Wonderful place and great service!”
“Every time I step into this post office I feel like I’ve been transported to a small town lifetime movie set. I don’t know how these people are so nice but it’s so refreshing!”
“Jana created one of the most memorable and positive experiences I have ever had at the USPS. She carries herself with true professionalism, outstanding communication skills, and exceptional customer care. Her kindness, efficiency, and willingness to help truly saved the day for me and my family. Employees like Jana reflect the very best of public service, and I am deeply grateful for her support.”
“I love coming here. The employees are always professional, helpful and friendly! I actually have two post offices closer to me than this one, but I'll always come here.”
“THIS USPS HAS THE BEST SERVICE EVERRRRR??❤️❤️ THERE IS SO MANY USPS IN THIS CITY BUT THIS ONE HAS THE BEST STAFFS!! SO FRIENDLY SO HELPFUL! ? WE ARE FROM THE EMBASSY AND THEY HELP US A LOT! THANK YOU!!”
“Overall, the staff has always been friendly and cooperative. I have lived in Clinton for 20+ years and have never had a bad experience there. The one exception is sometimes there is a very long line - some days are busier than others!”
“As a personal vister of this fine establishment, the man who works there always is kind and courteous towards the costumer so please tip him 5 dollars when you go. Much Thanks!”
“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
“Ms. Vickie always provides excellent customer service and consistently goes above and beyond to help me with my mail. She’s very personable in the best way , friendly, caring, and always willing to help. I truly appreciate her dedication and the positive energy she brings every time I visit.”
“Passport Services! We’ve done and renewed passports for our kids here for years and today was a shockingly awesome experience :) I regret not getting the name of the man who helped us but it’s a Tuesday morning so if you’re considering getting your passport done here - try for Tuesday and maybe you’ll catch him if you’re lucky.
In and out in ten minutes. He took a passport photo of our daughter that might be the single best photo we have of her and she’s ten! And he was just a lovely person on top of that.
Thank you!”
“I am definitely giving 5 stars because of the lady who was working today around 4 PM. She provided awesome customer service and was very helpful and professional. I was sending a letter through the post office, and she guided me kindly throughout the process. She is the reason for this review. Thank you for your excellent service, ma’am!”
“Great and quick service. Almost never has a line. All the staff are hard working and friendly. Seems like all the bad reviews are from 3-5 years ago so Im assuming the staff was terrible back then.”
“The mail service is mostly ok, but if I get more than one piece of mail in my box it's all crammed in... like folded..bent... crammed in the mailbox. There's no excuse for that!”
“All these negative reviews, all outdated by postal snobs. They are efficient, polite and do the mail. Wtf. I have a friend from the UK named Timmons who knows his stuff about post offices, he says this is better than anything in the UK.”
“The person working the desk was so cheerful and kind! This was no small feat, I am sure, since I visited near closing time on a Friday.I brought in a package to ship with duct tape on it, which she informed me was not allowed. I would have just left and come back another day, but she said someone else had left a roll of tape behind and I could use that. This is obviously not something that is always available, but I feel thankful that someone left tape behind and that she thought to offer it to me!”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“Regular post office, when I came in, was there no waiting line . Servis provides nice gentlemen . I can't complain about thys place. I dont know why there is so much negative feedback.”
“A really pretty old building for a post office. Also this may sound stupid and obvious but I had to ship something to a buddy in Canada and apparently USPS is way cheaper for international shipping than UPS or FedEx. Use the post office folks, or you’ll be spending $75 to ship an old video game instead of $17.”
“A neighborhood post office. Very grateful that we have a post office nearby. The gentleman was very helpful and attentive. Some complaints about it being closed during business hours, you have to understand smaller post offices in less busy neighborhoods are usually run by one clerk and if emergency arises they have to close the location. I’ve seen this at some other locations so it’s not unusual.”
“When my fiance and I experienced a mail mix up of our own fault, Patrick at the Duke St location was very kind and helpful in getting our mail returned to us. Thank you!”
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“I have a PO BOX at the Oxon Hill Post Office. The entire staff at this post office do an excellent job dealing with customers, signing families up for passport pictures and getting the pictures taken, and handling packages.
I especially want to recognise Andre Johnson, who takes care of the locks on the boxes, takes the pictures, and sometimes works at the front counter. He always has a smile, a very pleasant, friendly demeanor, and is quick on his feet.
My only complaint is with the condition of the parking lot.
a. It needs to be repaved as there are a lot of elderly people who go to this post office and it is full of tripping hazards.
b. It is full of empty bottles, leaves and other debris and needs to be cleaned up.
c. More designated Handicapped spaces are needed as I go there regularly and always see people with canes (like me), walkers or rollators trying to park there and get into the building.
d. The rose bush on the right side of the entrance needs to be trimmed. I, like many others, am allergic to bees, and on Friday, I had to evade one of those bees to prevent a bee sting.
Have a nice week.
Carmen I Ricketts”