Victra is a local Verizon Authorized Retailer in Pasadena MD. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories and device protection. Guests experience a best possible experience and helpful personable consultants. The consultants stays late, works hard and resolve problems amazing and extremely patiently service. Consultants explained new features of phones and assisting change of phones, number and identity theft problem. Customer service is excellent, polite, trustworthy and fun. The mission connects technology to life in a profitable way.
Had a smooth and not upsetting visit to upgrade my S23 to a S26+.. previous visit to another Verizon store was not met well. So glad I went to another store and was treated really well and the process was effortless. Kudos to Kevin for his assistance 👏
March 2026
Excellent technical knowledge and customer support skills. No high pressure sales pitch but ready to assist when asked.
February 2026
Best Verizon store I’ve ever been to in a long time. Both gentlemen working tonight were pleasant and Kevin’s customer service was top notch. Would highly recommend using this location every time!
