Victra is a local Verizon Authorized Retailer in Pasadena MD. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories and device protection. Guests experience a best possible experience and helpful personable consultants. The consultants stays late, works hard and resolve problems amazing and extremely patiently service. Consultants explained new features of phones and assisting change of phones, number and identity theft problem. Customer service is excellent, polite, trustworthy and fun. The mission connects technology to life in a profitable way.
I found the staff to be attentive, knowledgeable, and able to communicate each step of the process. Well done.
August 2026
Excellent experience today with Vinny and Morgan, who handled my phone battery issues and many questions with professionalism and tact. They teamed up to provide outstanding customer service, which was much appreciated.
July 2026
I had a great service at this location. Was very helpful. She explained everything in detailed. Had excellent communication with her. Will be going to this place again. Thank you for support. 😀
