Verizon in Severna Park, MD, is known for its friendly and helpful staff who aim to provide a positive experience for every customer. The store offers a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. Customers have praised the staff for their patience and dedication, especially when resolving issues like billing problems or transferring service to new devices. One staff member was noted for working diligently until the problem was fully resolved, even staying after hours to ensure customer satisfaction. Another associate took the time to help customers understand their new phones, making sure they felt confident before leaving. The store's customer service is highly appreciated, with many noting helpful, kind, and attentive employees. The process for picking up items like wifi extenders is smooth, and overall, customers feel confident recommending this Verizon location for its trustworthy and caring service.
Wonderful experience at Verizon Severna Park! Myra was so helpful in guiding us to upgrade our services! We are so glad we came.
September 2026
Myra has been the most pleasent rep that I came across me a long time. More power to her.
September 2026
My experience with this Verizon and the manager Nya was ABSOLUTELY EXCEPTIONAL! Nya was by far the most skilled and efficient person I have ever worked with in my 20+ years of being with Verizon wireless. She went above and beyond in every aspect!
