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“Absolutely amazing restoration of a pair of Birkenstocks I thought weren’t salvageable: cork repair and bolstering, sole replacement, and cleaning and dyeing the leather darker. My family thought I’d thrown them away and bought a new pair!”
“Willie was amazing! Very helpful and respectful. I came for a suit last minute and was helped immediately without any issues. The place was tidy and the complete process was smooth Thank you sm!”
“I went to Comfort One Shoes with my brother and mom. My brother picked the store because of Kimberly's reviews.
My mom is elderly and needs new shoes with good support. Kimberly was excellent. She took good care of all of us. We all ended up buying something, lol.
She was personable, knowledgeable, and paid attention to our needs. It was great getting this kind of service when few stores do this anymore. We even went back because my mom changed her mind about the shoes. Kimberly gave her a half size up, and my mom was happy.
Great store, great service, great staff.”
“Just stopped in looking for a pair of boots for a recent trade school grad. Staff was excellent! Professional, knowledgeable and and courteous. Ms. Katherine took time with me reviewing options and offerings. Great location right off of Route 40 and Rolling Road in Catonsville. Surprise to see such an extensive collection for men and women including eee wide width boots and shoes. Highly recommended.”
“Worked with Julia, Timonium store manager, for a gait analysis to get the right fit for shoes. Wonderful service. As a clinician it was great to be in the knowledgeable hands of someone else. Happy to recommend to everyone!”
“I ordered online from Charm City Run and had an excellent experience. Customer service responded very quickly to my questions and was extremely helpful throughout the process. My order arrived fast and everything was exactly as expected. It’s refreshing to deal with a company that truly values their online customers. Very happy with my purchase and would absolutely order from them again! (Couldn’t find internet order site to put this review )”
“Best skate shop is Baltimore. Right next to Skatepark of Baltimore and at the end of the Hampden Avenue. Owner Gary is a super nice dude and their selection of shoes is great for such a small shop”
“Everything was great. Salesperson took my things to the register so I can keep shopping. Asked me if I needed help finding anything and even offered to take my bags to the car. Excellent customer service!!”
“New runner here. I was in and out in less than 10 minutes with my perfect shoe. Could not have had a better experience. No up-selling, no condescending vibe, no BS. Highly recommended.”
“Love, love love this store. I have at least 8 pairs of shoes from Van Dyke and Bacon. Their selection and quality of shoes is outstanding and customer service is old-school great! My High School kids were blown away with how “cool” the shoes were. My wife wears her Dansko clogs every day in the hospital and says they’re the most comfortable she’s ever worn.”
“I cannot speak more highly about Grace! Im in the process of finding my personal style and she was so so helpful by providing fashion advice on fit/occasion/and even how she styles her shirts!”
“My experience shopping at footlocker was excellent. The cashier's helped me with ordering items and was very patient with trying on different shoes. Thank you so much William R and Aquil for being so helpful, nice and patient you guys went above and beyond. A special thanks to William R for helping me with my flex account showing me how to go about getting it reactivated. The store was very nicely clean and beautiful inside. Thanks you guys ❤😊”
“Great for school shoes and people with problematic feet. If you’ve struggled to find comfortable shoes, I’d recommend going here. They will listen to your needs and help match you with the best options for your specific feet.”
“Erika - the manager at Ma Petite Shoe - is an absolute delight. I spent a good 30 minutes perusing the shop when I came in to pick up a special order, and Erika showed me such bespoke-to-my-taste items while being encouraging, but never pushy.
I only buy myself shoes once or twice a year at most and this was the perfect environment to find just exactly the eclectic and tastefully-curated selection I most desire. Thank you so much, Erika!”
“Went in with the wife and did some back to school shopping for our daughter. The store was very well stocked. The salesperson was amazing! Highly recommend this store.”
“My first visit to an Anthropologie store - ABSOLUTELY loved it. The store is so well organized... staff are incredibly kind and helpful. I am in town for a business event, and stopped by for a blouse for my suit, it is perfect. The sales Associate (Cat M.) was SO thoughtful, she even steamed it for me so that it would be ready to go for me tomorrow and i didn't have to iron. She pointed me to two lovely frangrances on sale and I just can't WAIT to use them ?
Loved my visit.... and right next to the water front. What a lovely evening! I will definitely be back!❤️??????????”
“Wonderful experience at Free People @ Baltimore. Maddie & Lenora gave us excellent customer service and helped us find the sizes we were looking for. And all on sale!
Thanks again!”
“This is my go to Footlocker! The customer service is always on point. Everyone employee is great 🙂. It was my second visit, since last September '25.. I'll be back with my grandsons come this September. Thank you!”
“Manager at this location, Que, is super competent. The store was pretty crowded when we went in on a Saturday. She was there with 1 employee but she juggled like 4 customers at once with barely any wait. Super personable. Really made it pleasant. Delightful experience.”
“The online customer service was annoying, and the online chat was even worse. I was about to cancel my entire order out of frustration and Steven Madden would have ended up with $0. However, working directly with the store manager, Kennedy, was a far better experience and resolved my issue quickly.”
“Excellent selection and service! These are perhaps the most comfortable shoes I’ve ever worn. I was buying Vionic shoes for my arches until I rediscovered Skechers. I use to buy them for the kids when they were little. For adults these shoes are outrageously comfortable. They have updated the styles to be more appealing. If they wanted to get even more stylish minimize the logo. It’s unnecessary and detracts from the overall look. The brand is about comfort and value no need to scream it. Otherwise love the shoe and the shop.”
“Great shopping experience. Awesome customer service. I visited on Dec. 6 between 4pm-5pm. The cashier that assisted me was pleasant and knowledgeable. I wish I remembered her name. She definitely deserves employee of the month and a raise!”
“This is the only place I go for big guys I love it here the owner is more than my friend he's like a big brother and the young lady that works in there she treats me like a son she's like a mother”
“I LIVE IN OHIO..KATWALK IS IN MARYLAND..I LOVE THEIR FASHIONS AND I TRUST THE OWNER~TONI JAMES~ MY ORDERS ARE MAILED UPS AND I LOVE THAT..TREAT URSELF AND BECOME A KATWALK KUTIE💃”
“Amazing service and was more surprised they had my show size (14) with an excellent selection and very noticable high quality. They also ship to your home free of charge.”
“Found the store online and have ordered a bunch of times already. I don’t live in the Baltimore area but I highly recommend to check it out in person if you do! Amazing customer service. Super fast shipping A+!”
“Coming in we were greeted by several employees which was awesome since most times we aren’t usually. The employee (I can’t remember her name) that helped us was super nice and even recommended some shoes when we were undecided on what to try on! She was always around which made the shopping experience much faster despite the store being busy. The cashier that helped us was also super nice too! 100% will come again for school shopping.”
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“I am unsure why this place doesn't have a single review completed yet considering they've been opened for many years. I've been shopping here at least 4 to 5 years and I love it. They always have plenty of style options, sizes, spacious dressing rooms and they're in a great location. Now must admit parking can get a little tricky because it is a very popular shopping center but anything worth having is worth the wait so that I'll do. My only gripe I have with this place that is keeping me from giving it the full 5 stars is customer service isn't always present when you initially enter. It seems like a takes the staff a few minutes to warm up to customers before they decide to speak. Luckily I don't need that much attention but I do like when people speak at stores patronized. As soon as I get within 2 ft of the check out counter, staff becomes suddenly friendly, talkative and quite pleasant. It's a miracle !! Nevertheless, I always leave w a smile on my face. Looking forward to Christmas season to buy a few gifts !!”