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“I’d like to extend my sincere thanks to Donna Rodgers at the DHL Wheaton branch. Her outstanding customer service, warm smile, and professional support made my experience smooth and pleasant. I truly appreciate her kindness and efficiency she represents DHL with excellence.”
8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Shipping Centers
“I am moving to a new place and didn’t have tape yet. I brought my open box for shipping returns. They taped it for free! Didn’t say boo about it. Friendly service.
This is compared to when I went to FedEx out west last year and USPS back in another state on a short trip they each had me buy a roll both times. I was expecting the same here but was pleasantly surprised. I think I’ll stick with UPS if they continue to differentiate themselves positively.”
“⭐⭐⭐⭐⭐ 5-Star Review for Logistique LLC
I am beyond impressed with Logistique LLC and their exceptional international shipping services. Shipping goods to Africa can sometimes be unpredictable, but this company has completely changed my experience.
From start to finish, they handled my shipment with care, professionalism, and speed. My goods arrived intact, well-packaged, and faster than I expected. No delays, no damage just excellent service!
What stood out the most was their polite and responsive customer service team. Every question I had was answered with patience and clarity. They made the whole process smooth and stress-free.
If you’re looking for a reliable, trustworthy, and efficient shipping company, especially for deliveries to Africa, Logistique LLC is the one to trust. I’ll definitely be using their services again!”
“Called the UPS store to see if I can get a document notarized. Learned that no appointment is required. Get it done in 5 minutes with a very friendly staff. Thanks, Michael!”
“My experience was great’ Daniel and Ama, they literally went above and beyond for me. It was Saturday night the night before the snow storm they closed at 4pm, I literally arrived at 6:34pm and knocked on their locked door seen the gates down but I still had hope. Daniel came to the door and I explained to him that I had a package pick up he kindly asked me for my ID Knowing that they closed 2 hours ago he still went out his way to find my package I stood at the door he let me in once he found my package and let me sign for it. I truly appreciate it because I really needed it and especially before that snow storm hit. They did an awesome job this was the true epitome of excellent customer service because they didn’t have to let me in or retrieve my package. They were very polite, kind and friendly! Thank you Daniel and Ama I truly appreciate you guys.”
“Really nice service and very polite. I came to the store and they handled my packages right away, even though there was a little line they open second one to expedite the service.”
“PostNet is great. It’s my go to place dropping off package returns because it’s so easy to pull up, run inside and drop things off when I’m driving by. There is almost always parking right outside their door. If your package is already addressed, they grab it and scan it in even as they work with others so I’ve never had a long wait (unlike at the FedEx by Whole Foods where I swear dropping off packages takes 30 minutes). If I’m driving by during rush hour when you can’t park on Rt. 1, I’ll pull into the laundromat parking lot a few doors down. Technically you’re not supposed to, but I’m always in and out so fast I know I’ll be back at my car in a flash. The owner and other workers at PostNet are also very friendly, and added bonus when interacting with local business that are longstanding community members.”
“Have to give the best rating since Thomas and Nita, always got me when I come in. They're precise, swift and charismatic. I always appreciate their service.”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“I never thought I'd write a review of a UPS Store but here we are. The service in the L Street store is always outstanding: quick, friendly and helpful. Shipping items can be a bit of a pain but the team in this store always takes of everything, from packing to getting you the best shipping rates for your needs. And everyone is friendly, funny, and helpful without ever being solicitous or scripted. Just genuine great service.”
8:30AM - 7PM
12530 Fairwood Pkwy Suite 102, Bowie
Shipping Centers
“Pack N Business has been a life saver for our business. One stop shop for everything we need. We got custom shirts done and the turn around time was incredible. The ability to drop USPS, ups and FedEx all at the same location has saved us so much time. Haven't had any issues. Highly recommend”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
“To the Industrious Gentlemen of the Brown Coach
When Prudence calls, and Time is fleet,
’Tis best to trust those nimble feet
That, clad in brown, through rain or snow,
Bear parcels where they’re bid to go.
In Takoma’s bounds, I’ve plainly seen
The neatest shop, kept bright and clean;
Where order dwells, and smiles abound,
And every clerk is duty-bound.
Their scales are true, their ledgers right,
Their pens do dance from morn till night;
They seal thy goods with tape secure,
And swift dispatch shall thee assure.
Mark well, good friends, this maxim sound:
A trusty ship is swiftly found
When man and method work as one—
And thus is all their labor done.
So send thy wares by UPS,
And rest thy mind from all distress;
For in this Park of Takoma fair,
No swifter hands, nor kinder, there.”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“Mitchell and the UPS team at this location provides excellent customer service despite the fact this store is always busy. I am grateful they are in the neighborhood. Thank you!”
“This is a great friendly neighborhood location. I had a concern about a package that kept being delayed so I stopped by this location just to ask a question about it and one of the employees named Neyda assisted the best she could and just her taking the time to hear my concern eased my mind and let me know the package should be there soon and explained the process of how sometimes things happen at the package facility or the drivers. Later that day my package did arrive like she assured me and i even had to call back to just thank her for the listening ear and great customer service.”
“PJ and Beth might be the greatest two people to have ever graced a UPS store
I was expecting to be stressed with everything, but PJ was so knowledgeable about what to do. Highly recommend”
8:30AM - 6:30PM
3220 N St NW, Washington
Shipping Centers
“The people here are so nice! It’s my neighborhood UPS store and it’s always a pleasure going in. I’m there pretty often with returns and they always offer to help - try to make everything quick and easy.”
“Donita was so helpful getting my package put together and making sure my items would arrive safely. She was friendly and kind!
There wasn’t much of a line when I got there but it definitely got busier. I think 4:30-5:30 is their busiest time, especially on a Monday so if you hate waiting I’d plan around that!”
“This place is wonderful. I send all my Amazon returns from here and get all my notary services done here. Very helpful resource to have nearby and the staff are so professional.
I am glad to have this location in my neighborhood.”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“This company is one of the best shipping companies is USA.They communicate every step of the shipping process via email and text message. My questions via text message was answered promptly.
I was informed that my mother in Nigeria would receive her package in 7 days, I was shocked when I received notification in 5 days that the package was already in my Nigeria, and it was delivered to her on the 6 days. This is a great company.”
“Shamara is a miracle worker. Assisted me quickly and easily while helping her colleague. So nice to have someone who blesses you. Thank you Shamara I hope they give you a raise or something! You deserve it. Multitasking queen!”
“I had an amazing experience at this location and they were super helpful specially Juno he was such a nice guy and very helpful, super kind and patient. He had experience with everything. He made everything so smooth and easy with a smile . I highly recommend this place. My husband and I were happy and satisfied and I was impressed . Thank you so much for helping me fishing my paperwork and got everything done. I appreciate it.”
“Swift, courteous service for walk-in notary. The manager, Lavleen, was running the whole, busy shop alone. She attended to each customer quickly and with great care. This place does a little bit of everything—sends and receives mail/packages, sells office supplies, notarizes, and even cuts keys! PLEASE NOTE: Notary service is cash only ($8 per signature as of the date of this review).”
“Henry, the Manager, was so very helpful, professional and knowledgeable. It was a joy to see that GOOD CUSTOMER SERVICE does still exist. Thank you so very much !!”
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“I was on a time crunch and needed a place to print and ship my documents in time! I was able to find this location and was able to receive exceptional service from Anthony! He was professional and great to work with!”