“I was renewing my passport and needed a head shot and delivery to the passport processing center.UPS Store associate Mo ( i believe that was his name) was literally the best customer service i've ever received. he provided scissors, stapler and space to prepare my documents and i could not be happier with his service. he was the only associate in the store at the time i was there and had several customers in his service but he didn't crack under pressure. I will absolutely be using this store in the future if Mo is the standard. Thank you for all your help!”
“Great service at this location! The staff was friendly and experienced and went above and beyond to answer my questions. Harrison in particular was wonderful! I highly recommend this Wharf location.”
“Logistique shipping process is very simple and efficient. Great customer communication and fast delivery. I have shipped multiple times with them and all my packages were delivered on time and intact without any drama.”
“Amani is such a careful and responsible worker, like her. Text me beck quick and has a lot of patient. Your company should pay her higher and treat her nicer to keep her.”
8:30AM - 7:30PM
2227 Bel Pre Rd, Silver Spring
Shipping Centers
“Yesterday I mailed an envelope via ups and I paid for 3-5 days service. I told agent that the recipient will be leaving the country in 5 days and wanted to make sure that she gets it. I was surprised when the recipient called me and said she received it. which means the day. Great job. very recommendable.”
“Paul is a treasure. He always remembers us when we come into the store and consistently provides great service, advising us on our options for shipping and helping us get our packages wrapped and shipped in the best way possible. We are fortunate to have him running this UPS store in our neighborhood.”
“I haven’t entered a UPS Store in awhile. I was unfamiliar with the process of mailing a package out of state. Thanks to RAChel (Clerk 21762). She was so patient and extremely helpful. I appreciate the professionalism displayed with both Clerks very rare these days. Thanks for your assistance, much appreciated”
“Great experience at this location. Ama helped me with my transaction, and she was so friendly. She was thorough in her questions to me, which gave me the confidence in sending my items. I appreciated her positivity and energy during our short encounter.”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“I went for Notary services. I went to this shop because they had helped my husband with a large package return. There was no wait, even though there were other customers there. Femi was quick and efficient. I realized later I had made an error and returned to the shop. Awa kindly offered to help me until Femi was available. Plus, I was then able to ship my documents from the Hyattsville location. They appreciated my honesty and taking responsibility for my error. They were easy to talk to, very friendly, and happy to be of service. Should I need anything in the future, I will return to PostNet Hyattsville, which just happens to be my local store.”
“I always enjoy it when Neyda waits on me. She is excellent with customer service: friendly, proficient, helpful, and goes the extra mile when needed. Always a pleasure to do business with the UPS Stire in Del Ray”
“Rashia is incredible!! In the times that I have lost a package, I have never felt like any vendor would ever do anything to locate it. When I called this store about a missing package, Rashia took care to locate the package and updated me on every step of the way! Best service I have ever received from any shipping or mailing situation!”
“Johanna, JJ Metcho, and the other employees were very kind and helpful during my need of service. They took the time to explain the process. They put extra care to my belonging as they picked it up from my home to the Cargo box. I am very much appreciative of their service and care. I would highly recommend ??”
8:30AM - 6:30PM
3220 N St NW, Washington
Shipping Centers
“This store is in a great location and hence it is always busy. But the staff are wonderful and very helpful. Whether its fingerprints for something, a return to Amazon, sending a priority package or such - they are always patient and kind. Highly recommend!”
““those guys were awesome!” My husband after dropping off our returns yesterday.They were super helpful,made it easy on us, and friendly. This is my new UPS store. Thanks gentlemen.”
“Hi have been to a lot of UPS stores and I have never received such great services. I’ve got from Jade at the seventh Street location in Washington DC. Not only once but twice. Jade is a delight to work with. She solves my problems easily. Highly recommend i have at! I just said there”
“Always friendly, even the newest members of the team. They have a learning curve, but they are polite while learning. It is my preferred location because I’ve found them to be friendly and helpful. I used them when they were located in a different shopping center and continue to use them now. Best feature….more parking space! Nice people.”
“Angie and Sandra are extremely professional at this location I came in needed almost 30 documents they helped me extremely. I would not go anywhere else. Very welcome place with great energy. You want quality services come here. Happy holidays.”
“What I'm about to say isn't hyperbole: This location has the best customer service I've had not just in the delivery service but in any establishment based in customer service. Thomas, Leonard, and Brian are more helpful than I can put into words and top-notch people.”
“Brittany was incredibly helpful when I had a snag with a shipment recently. I see her often at this location and she is always efficient, friendly and competent.”
“Donovan was very helpful to me todayHe is very well spoken ,welcoming and professional .he was also very professional the last time he helped me at another UPS store.i give him five stars”
“Had THE BEST experience with Romel! Helped me ship out twenty boxes with so much patience, attention to detail and the biggest smile. My job has me at different FedEx locations around the city, but this is my favorite now!”
“I came to this location because of previous reviews. I live 15 minutes away and there are locations closer to me but I'm all about customer service. Went in this afternoon, greeted upon entry. Young lady Christina was very helpful. Transaction was smooth and I was on my way.”
“Went to get a couple small things laminated. They asked if I would want to have them done in a single piece and then cut them separately since it would be cheaper. They even showed me how to use their paper cuter to make sure I wouldn't cut too close and damage the lamination. They were very kind, friendly, and showed excellent customer service. Thank you!”
10AM - 7PM
7750 Marlboro Pike, Forestville
Shipping Centers
“This authorized shipping center in my neighborhood is outstanding! Not only do they handle shipping efficiently, but their customer service is second to none. The staff is friendly, and the sense of community is palpable. Trustworthy, reliable, and supporting a local gem – what more could you ask for in a neighborhood shipping center?”
“I emailed them the job and when it was done I picked it up.I changed elements of the job on pick up and they were great about it.They did the changes on the spot so I could leave with the finished product. Virtually no waiting. Very helpful.”
“Friendly, professional and helpful with all of your shipping needs. If you need a notary, they got you covered. Centrally located near the GW campus, and operating hours that are very business and personal shipping friendly. Check them out for your UPS shipping needs.”
“This team went above and beyond to get a poster printed for me in less than 24 hrs. Where others said not possible, they made it happen. Cannot recommend them enough.”
8:30AM - 6:30PM
2202 18th St NW, Washington
Shipping Centers
“This store is my favorite UPS store in DC. I have used this store for years and I have always found the UPS representatives to be extremely helpful, knowledgeable and pleasant!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“# Ode to Expensive Shipping Costs**Stanza I: The Checkout Blues**In the digital marketplace, where dreams take flight,We add to our carts, our desires alight.But lo, at the checkout, a cruel twist awaits,A villain in disguise—the dreaded shipping rates.**Stanza II: The Phantom Fees**Like specters they emerge, silent and sly,These shipping fees that make grown shoppers cry.They haunt our wallets, drain our coffers dry,As we click "Confirm Order," our hopes begin to die.**Stanza III: The Parcel Odyssey**Across vast oceans, through customs they roam,Our precious packages seek their way home.Yet the cost of their journey, a bitter pill to swallow,Turns our joyous anticipation into sorrow.**Stanza IV: The Expedited Mirage**"Expedited shipping!" they promise with glee,For an extra fee, your parcel shall be free.But alas, the speed of light eludes their grasp,And we're left wondering if time has collapsed.**Stanza V: The Prime Dilemma**Oh, Amazon Prime, you seductive siren,With your two-day delivery, so temptingly foreign.But the annual fee, a subscription to fate,Leaves us pondering: "Is convenience worth the weight?"**Stanza VI: The International Tango**Crossing borders, dancing with tariffs and tax,Our packages pirouette, leaving us flummoxed.Customs forms, import duties—a bureaucratic waltz,And our wallets pirouette, caught in the whirlwind's assault.**Stanza VII: The Lost and Found**Sometimes, despite the fees, our parcels vanish,Lost in the labyrinth of postal mismanagement.We track their progress, hearts racing, fingers crossed,Only to receive an apologetic email: "Package lost."**Stanza VIII: The Return Saga**And when we dare to return an ill-fitting shoe,The shipping costs mock us, a cruel déjà vu.We pay to send it back, a reverse odyssey,Wondering if Hermes himself laughs at our folly.**Stanza IX: The Final Invoice**At last, the grand finale—the invoice arrives,A symphony of numbers, a crescendo of sighs.Shipping costs, handling fees, and taxes galore,We tally the damage, our wallets feeling sore.**Stanza X: A Bittersweet Farewell**So here's to you, expensive shipping costs,The unsung villains of our online quests.May you find solace in the miles you traverse,As we bid adieu, our wallets none the worse.*Fin.*”