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“The gentlemen were incredibly professional. We appreciated the approach of surveying what was moving and what was remaining, and also on arrival to new home. I appreciated the senior veterans of the group who spoke up and gave good corrective feedback in realtime and taught the less seasoned members of the team. They were all very respectful of our new space- taking off shoes etc to enter carpeted areas. They worked hard and efficiently, and cleaned as they went. They worked well together as a team, with positive energy and communication. They listened to each other and helped each other out. We could not have been happier with our move, and nothing is broken!”
“Excellent customer service experience. Was changing storage unit from the smaller one to a larger one. Aniya Bassil took me through showed me the different units and was excellent. She got me what I needed.”
“Kiya was such amazing . She helped us complete our reservation for location in oxonhill because no one was there to help us move in and we had to come to another location for help , she's so awesome and made my move in so easy .”
“Great customer service. A bit upsetting the front loading dock door still isn't working. It's been 2 months. But the on site manager assured it's in the works to be fixed. Management is always pleasant and welcoming.”
“Excellent experience at Extra Storage Space in Fort Washington. The process was super fast. Tanesha made us feel like VIPs showing us the facility and potential storage options in a golf cart! The size of the space and the price was just right. No need to shop around. Thanks for helping us make a challenging move so much easier. ??”
“I was in a search for a storage space and I was recommended to come here. The store manager so helpful with the tour to show me my options and explain how everything works. Thank you for your help today. The space is clean and comfortable. I feel good about the security measures in place as well.”
“I had a wonderful experience securing my storage unit thanks to Keenan, the manager. It was my first day getting a unit and his first day at this location, and he made the process seamless. Keenan was extremely communicative, professional, and patient in answering all of my questions. He explained everything clearly and went above and beyond to make sure I was comfortable with the process. His professionalism and customer service really stood out, and I left feeling confident that I made the right choice in choosing this storage facility.”
“Erika was very helpful and knowledgeable in helping me select the best storage option for my budget. The location is perfect. I am able to enter and exit with the code and safely access my belongings.”
“Thank you Dymond for being kind and for assisting me with all my needs. Very helpful !
Clean environment and very professional!
Thanks a lot Nachelle”
“I went to extra storage lanham and had a great experience with Ms D she was great help getting our app situated and back working and help us get in to the gates when we had trouble excellent service”
“Sonya is the best my husband and I was renting out a storage unit. She has been the best when I come to pay My monthly fees she always smiling She’s very respectable never has given us a problem she needs a raise ASAP for great costumer service”
“The facility has always been clean and easy to access. The staff have been helpful as well, especially Asia, who helped me with a billing issue recently. She was friendly and helpful and quick with fixing my concern.”
“Erin at the public storage off Branch Ave was a God send. Not only did she stay after hours to help us but she went above and beyond to help in a stressful situation. Thank you so much again for your help”
“I came to inquire about a unit for the Livingston Rd Public Storage unit and had the opportunity to meet Kiya, who was very patient, pleasant, professional and passionate about getting me what I needed. Kiya showed her managerial skills by being very detailed the entire process, explaining different sizes of the units and pricing options which helped me in choosing a better fit for what & how much I was looking to store, addressing all questions and ensuring a smooth rental process. Her professionalism and positive attitude made me feel valued. I was incredibly impressed about how knowledgeable & kind she was during my visit and I definitely experienced exceptional customer service from Kiya and felt that she went above and beyond to assist me through out the process. I will recommend Livingston rd public storage to anyone I know.”
“Thank u Reyna and Julie for all your help. When ever I need their assistance they are there to help. I highly recommend Smartstop Self Storage on Forestville Road to everyone I know. 5 Stars.”
“Olympia is the best. It was incredibly easy to work with their management to get an estimate and line up the moves and the movers that showed up were very careful with our stuff. I highly recommend Olympia.”
“Thank you Denna you was so helpful during my paperwork, I highly recommend, the service is phenomenal , the property is kept exceptionally clean! Doesn’t get any better!!”
“She’s always polite and willing to help with any situation regarding my storage. She also have some excellent customer service. Thank you for being the best of the best”
“Jan, is amazing, she is very polite and helpful, she made the reservation process for my rental very quick and easy, she transferred my rental reservation from one location to where her profession is located, I am thankful for Jan’s’ service. :)”
“This place has been a game changer for someone who has Midwest furniture and now living in the condensed DMV area. The place is well lit, consistently clean, and the staff is always available to help. Especially when I needed more space, they were beyond accommodating. I am happy to have selected (and trusted) this place with my stiff!”
“After getting extremely frustrated in locating a storage unit, I decided to try this establishment. I spoke with a woman named Cheryl and she helped ease my mind by answering every question I had before I could even ask! Her expertise and friendly demeanor made my decision making process painless. If you need someone to contact, ask for Cheryl. She is absolutely amazing!”
“Kiya's customer service at this public storage facility is truly exceptional. She attentively listened to my concerns, answered all my questions, and exceeded my expectations. I am thankful that she was available to assist me today. Kiya, thank you for brightening my day with your kindness and empathy.”
“I have used your facility for several years! I was and still am impressed with the cleanliness! However, your price increases I find troubling! I have downsized twice because of the increased!!!”
“Today, I rented a storage space at Extra Space Storage in the Largo Maryland Community. The manager was very professional and she explained everything to me. The facility with very clean! I would highly recommend renting storage space at this facility.”
“I can’t say enough good things about this storage facility! From the moment I walked in, I was greeted with warm smiles and top-tier customer service. Nichele, Tina, and Blendine made the entire process incredibly easy and stress-free.
Nichele was super knowledgeable and helped me pick the perfect unit for my needs. Tina made sure I understood all the details of the rental agreement and answered every question with patience and kindness. And Blendine? She went above and beyond to make me feel welcome—truly a breath of fresh air!”
“I was honestly expecting the day to feel chaotic, but it turned out way better than I thought. They kept checking with me before wrapping up to make sure I was good with how things were arranged.”
“I have been very satisfied with my use of this facility. Janece on Forbes Ave. is very helpful. She is more than cordial she always greets you with a smile. Her presence is definitely comforting to me and I’m sure others well.
I can not do this review without giving Pedro his praises as well. The two of them love their jobs and it is evident with their mannerisms and willingness to help the customers. Thank you Janece and Pedro for your excellent customer service skills.”
“I did a small move recently (from a 2bd to a 1bd) and Bookstore Movers went above and beyond in all details in the move. They were speedy in loading the truck, made sure all of my furniture was securely wrapped and overall a pleasure to work with. Their prices were competitive compared to other moving companies. Would recommend the for anyone looking to move!!!”
“Jacky was very very helpful I will definitely recommend more people to come to extra space ,she also deserves a promotion because she has great customer service skills.”
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“Honestly I think this location are doing Excellent customer service,They should just keep it up, especially kenneth and Taneesha they were very helpful in making sure the process was smooth by guiding me step by step by ensuring I have a safe and successful experience. Thank you UHAUL.”