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6AM - 12AM
2500 National Ave Parking 1, Arlington
Car Rental
“National car rental is an excellent car rental company. They go above and beyond in their service. Their fleet is clean and always in top shape. The assistants are courteous and helpful.”
6AM - 11:45PM
2500 National Ave Parking 1, Arlington
Car Rental
“Great Customer service and the rental SUV was great. However, I needed a car to drive home to NC and Enterprise could not find me a car. So, I was disappointed in that. Never thought that I could not get a vehicle to drive home!!”
“Great customer service, pleasant, friendly, and knowledgeable staff! Deijah is so wonderful, and it is such a pleasure doing business with her. The whole team at New Carrollton are rockstars! They are so caring with their customers.”
“The overall vehicle rental experience with Alamo Rent A Car was smooth and uncomplicated. The customer care and service my wife and I received was excellent. We will surely use this rent a car service again.”
“Lovely customer service. very helpful and patient staff. Special mention for Kevin - he's been amazing at explaining the process, and working to provide the best service they can. Highly recommend.”
“Rented a car at the Rockville Norbeck (Rockville, MD) location on Southlawn Lane and the customer service was awesome. The branch manager (Chris) went out of his way to find the exact make/model car I was looking for … and he did this twice over three days. It would have been real easy to say he couldn't find one. I was looking to purchase a new car and wanted to rent one for a few days to make sure I liked it. Can’t say enough good things about the entire staff. I will absolutely rent from them again.”
“I had an exceptional experience with Enterprise, and I want to give special recognition to Akilah Tucker for going above and beyond to assist me during my visit. From the moment I walked in, Akilah greeted me with a warm smile and a level of professionalism that immediately put me at ease.
She was incredibly knowledgeable, patient, and attentive to my needs—making sure I was matched with a vehicle that suited both my preferences and budget. What really stood out was her attention to detail and willingness to explain everything clearly, from rental terms to insurance options. She made the entire process seamless and stress-free.
It’s rare to encounter customer service that feels both personal and efficient, but Akilah truly delivered on both fronts. She represents the very best of what customer service should be, and she’s a credit to the Enterprise team. Because of her, I’ll absolutely be returning for future rentals and will recommend Enterprise to friends and family without hesitation.
Thank you again, Akilah, for your outstanding service!”
“The Manager Mr.Ayo was nothing short of amazing. The other two gentlemen staff members were phenomenal. They made sure I was taken good care of. They went above and beyond. The rental cars were 10/10. They were clean , and gassed up. The gentlemen that gave me a ride to the complex was also very kind. Overall 10/10! I will be referring this enterprise location to friends and family. Also they communicate very well, they always answer the phone , and go above and beyond to accommodate your needs.”
“I needed a last minute G- Wagon because I was scammed by “My Sugar Exotic”, great communication, fast delivery!!!! I will be using them again. The vehicle was amazing.”
“I had a fantastic experience with Enterprise, thanks to Kevin’s outstanding service. He was incredibly professional, friendly, and went above and beyond to make the rental process smooth and stress-free. Kevin took the time to answer all my questions and made sure I was comfortable with the vehicle before I left. His attention to detail and genuine care for customer satisfaction really stood out.”
“Guzman at Rockville location helped me turn a stressful situation into a helpful situation! Thank You! My situation was a car accident rental. The car I wanted was what I received. It turned out to have issues, no fault of anyone servicing me. Everyone at enterprise helped correct the situation and get me back on the road. ??”
“Enterprise rental has been my go-to for vehicle rentals for a while now but this was my first experience with this location. I have always been pleased with every aspect of the rental experience with Enterprise, and I am happy to report that the Silver Spring location is on point! The people are the best part- knowledgeable, courteous, and helpful! The cars have always been great too! I highly recommend Enterprise in general, and the Silver Spring location in particular for a spectacular rental experience!
THANK YOU!!!”
“I picked up the Elantra from NEXTCAR at 10915 Georgia Ave in Wheaton. The location in Wheaton has an excellent team. Dauda is very patient and thorough. Jose pays attention to details that make a difference. Nick makes sure everything is in proper order. I have worked with all of them over time. The Wheaton location is my preferred place to get a vehicle. Yeme Tebje is most gracious. The commitment of everyone on her team to excellent customer service is a direct reflection of her leadership skills. She and her crew set an example that I wish other businesses would follow and fully commit to. Jack Fitzgerald would be very well pleased with how the team represents his own brand. They are preparing to move to a new location. It may be a bit of an inconvenience, but I will patronize them at their White Flint location if the team is there. They are that good. See for yourself. Rev. Kevin Newcomer. Learn Shop Inc. (Drive For Supplies.org).”
“What's the point of putting in a reservation for a class of vehicle, and the branch calling to confirm your reservation if they aren't going to have the vehicle you booked available when you arrive?
The young man who checked me in unknowningly attempted to charge me the same fee even though they didn't have the car class I needed. The manager did step in to reduce the bill to fit the class vehicle they had available. Forunately we were able to make the vehicle they had work for our trip and it was clean. Jake was also very helpful during the return process. Overall the branch staff were friendly and professional. I would rent from this branch again.”
“Enterprise has never let me down. They are the best car rental company in my personal opinion. The facility of the rental is always kept clean and gives the feeling of professional and reliable. Online renting helps a lot on flexibility and also ensure car availability. Really love their services.”
“I’ve been using car enterprise for years whenever I need a car. . The office in silver spring.. the employees are very professional,, friendly & always trying to help the clients needs at our satisfaction. I ll recommend to anybody that needs a car to use car enterprise at all times. I m very happy with their service.”
“This place is fantastic. Anytime I go I get great customer service from being acknowledged when I walk in to rides home when available. This is a special shout out to Jeremiah for helping me yesterday and holding down enterprise today and yesterday. THANK YOU again!!!”
“I rent from the Enterprise , North Bethesda location, all the time. Booking through the app is user friendly, Agents are friendly and accommodating and they have great flee of cars. I wish they offered better deals or more affordable rates for longe term rentals like some of their competitors. Overall, great company.”
“I had the pleasure of renting from this location for the first time...
I was surprised about the professionalism from the weekend staff to the week day staff... Even the gentleman that was cleaning cars in the back was very kind when he saw I wasn't feeling well.. I will rent again!!
I also Love Cat!!???”
“This place is staffed with the nicest people. First they were willing to drop the van off in DC because the metro is closed near them. Then when my friend who has a wheelchair got sick last minute they were so understanding and kind. I would rent from them in the future!”
“The staff at this Enterprise location were excellent and easy to work with. Lisna and Cavella, two top-notch staff members in June 2024, were helpful throughout my three-week rental. They guided me and even applied a weekly lower rental rate that I was given for a small SUV for the first week to the minivan rental I had for the remaining two weeks. If needed, I will be back.”
“I want to thank Jalen and the team at Enterprise for assisting me with great service. I apricated the advice and service in getting me into a car during my difficult time. Your professionalism and knowledge were better than any of your local competitors. Thank you so much.”
“First, it was very easy for the auto body shop to get a shuttle to take me to Enterprise; then process of renting was as efficient as possible at a busy time, quite smooth in fact. When my body repair was done, I just left the rental car at the body shop and someone turned it in or Enterprise picked it up. In other words I had very little to do, the businesses clearly have a good relationship, and I was very happy with the Enterprise service and the vehicle. I will definitely use them again without hesitation.”
“Had a great experience with Enterprise thanks to Segun! He was incredibly helpful and made a stressful situation so much easier. Really appreciated his professionalism and support - truly grateful!”
“Finally got the issue resolved thanks to the Assistant Manager at the location at 9321 Baltimore Ave College Park Maryland..he was very kind and considerate . I'm so thankful that he answered the phone when I called.”
“**Fantastic Rental Car Experience!**
I recently rented a car and it was a fantastic experience!
The staff were friendly and helpful, making the check-in process smooth. The car was in excellent condition—clean and well-maintained, with modern features that made driving a pleasure.
Pricing was transparent, with no hidden fees, which I really appreciated. They also offered flexible pick-up and drop-off options that worked perfectly with my schedule.
Overall, I highly recommend for anyone needing a rental car. I’ll definitely use them again in the future!”
“Pros: ????Friendly staff ????Friendly service ????In Bethesda????Wheelchair accessible ♿Wheelchair parking ???? ♿Cons:Sometimes they are short on cars.I have a business account here, we service hospitals in the area, so we need cars to transfer things. This office of avis on Bethesda has been awesome, they always try to be helpful anyway they can, Victor is amazing and very professional yet very friendly and kind at all times. Just ask for Victor and he will take care of you, I highly recommend this branch and avis.If you like the review and/or the photos/videos, please hit "like ????" below to let me know, it is much appreciated ????.”
“Most people writing reviews for car rental are doing so because they are unhappy. This review is the opposite. My wife and I are moving across the country to California after 20yrs in DC. While most of our stuff is going via movers, we are driving because of our two large dogs. I desperately wanted a Suburban because it offers the largest trunk space in its class - something which the dogs need for long days on the road. Finding a one-way Suburban rental from DC to San Fran is impossible online, especially around the inauguration. I decided to call around, and after trying a dozen places, I finally talked to Aman at this Avis location (side note - they're not great at picking up the phone when they're busy, but keep trying and you'll get through). He was awesome - we discussed in detail what I needed, told me he would try and find me a Suburban... and a few days later, I got back in touch and he delivered. I got the Suburban earlier than expected (which was great for packing) and he gave me a great deal on it. Knowing that we had the right vehicle to make this journey took at least one major element of stress off the table - and we have Aman to thank for it.”
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“Always, fast and friendly. Never disappoint. I am regular renter so I haven’t had any problems, very consistent. I recently rented In Takoma Park. Ask for Alpha, he’s great.”