Internet Service Providers near Takoma Park, MD
30 locations found near Takoma Park
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“These guys helped me with a prepaid Sim. As an overseas traveller, you can't really survive without one nowadays. The service was super excellent and helpful.”
Internet Service Providers
“My experience at the store was made better by Clare. She was extremely helpful, insightful, and patient. I couldn’t decide which phone I wanted and she took her time explaining the different benefits and setbacks of the phones I was deciding between. I decided on the iPhone, naturally, and I haven’t been disappointed since. Thank you!”
Internet Service Providers
“Angel went out of her way to help me, she was so nice. It was late and I’m pretty sure she was ready to go but she never displayed it and made calls just to help me out at closing time. It’s very refreshing to see good customer service. Keep it up Angel. I will come back to this location again.”
Internet Service Providers
“Mr. Joe is the man, he gave good deal on new number case, unlimited plan new phone for $100. They are very nice, I love to my business with them. Best store in my neighborhood.”
Internet Service Providers
“Will is FANTASTIC!! We went to the store to switch a line and buy a phone. Will was very knowledgeable and friendly, helped us with all our requests. THANKS Will! :-)”
Internet Service Providers
“The staff at the Chevy Chase location were by far the best customer service interface I have ever had with a cell phone service provider. I highly recommend this location because of them.”
Internet Service Providers
“I visited the T-Mobile store on Market St. NE to trade in my old Samsung Galaxy S10 Plus for a Samsung Galaxy S23 FE and Samsung Watch. This has been one of the best customer server experiences I've ever had. Katie, Julian, Hannah and Antoneo greeted me with friendly smiles, professionalism and extremely prompt amazing service! They made my transition very smooth and comfortable with no issues. Their dedication to excellent customer service and professionalism is second to none and reflects great credit upon themselves and the T-Mobile brand. My overall rating undoubtedly is 5 out of 5 stars without hesitating. Katie, Julian, Hannah and Antoneo all deserve big raises and the biggest recognition/honorable mention for their amazing friendly service, attentiveness and professionalism. Thanks T-Mobile for hiring these jewels of employees to represent your reliable business! :o)”
Internet Service Providers
“This store is fantastic, and it's because of the people. I went in with my father in law, and we had a complex issue related to elderly relatives who were T Mobile customers. No one on the phone could help us, so we went to the store. Synthya spent almost an hour with us and solved all of our problems. She patiently listened to the issue and suggested solutions. She worked with us until they were implemented to our satisfaction, and made sure we didn't have any other questions. While she was helping us, other staff members approached her several times for assistance, and all the while, she solved their problems too. She's a dynamo and can help you too. I hope she gets a raise and promoted.”
Internet Service Providers
“I recently visited the T-Mobile store, and the service was exceptional!! The staff was knowledgeable, friendly, and went above and beyond to assist me with my questions. The store had a welcoming atmosphere, and I appreciated the efficient and hassle-free experience. Highly recommend if you want a wonderful experience.”
Internet Service Providers
“Antonio was super kind and helpful, I had been left waiting on xfinity to set up my wifi for 3 days after my slotted time for set up. Antonio and T-mobile had me set up in 30 minutes. He was kind and informative. Would highly recommend!”
Internet Service Providers
“Joey Reese provided excellent support to my husband and so during a recent visit. We needed to reactivate our account that was on military suspension when the Sprint to T-Mobile merge happened. Joey was unfamiliar with the process, but he listened to us and willing to call customer service for us to understand more. After a few long minutes he came back out to tell us that it was going to be noted on the account and the bill that we were erroneously charged would be voided.If Joey had not been able to accomplish this for us, our business with T-Mobile would have been done and so would have went with another provider, but thanks to him I will continue to be a customer.I hope that the store sees this and Joey sees this to know that he kindness and patience made a huge difference for us during this holiday season.Respectfully,Sandra and Ian”
Internet Service Providers
“I am so so super happy with this location while coming across two young professional ladies named of Lisa and Brittany. They should get a rise ASAP due to great customer service! They’re very helpful .. I am looking forward to them in the future !!! 5+ star rating !!!”
Internet Service Providers
“There’s a representative there by the name of Lisandro. I have to say it’s for employees like this that big name brands like T mobile are going to keep their business thriving for many years. Lisandro took away the stress I felt before walking into the store. 10 stars Lisandro thanks for your help”
Internet Service Providers
“Bruce was great from the very beginning! He was quick to respond to my inquiry. He tried to help me over the phone right away in case it was something simple. When it turned out to be more, he came to my house to diagnose the issue. When it was found to be more than he could fix quickly in-site, he took my laptop with him to repair. He kept me updated along the way and made me feel very comfortable.In our initial conversation he told me, "I respect your data and will make sure to keep it in tact", this was what solidified my decision to use him. The repair was secondary, recovering my data was my top priority- and he did just that!! My laptop is back up and running and all my data has been restored. Thank you, a million times, THANK YOU, Bruce!!”
Internet Service Providers
“I had a great experience here with Shakarah. She helped me get the new TMobile WiFi and it works wonders! This spot is awesome and the service is fast! They get you in and out, as well as they are very polite. I 100% recommend!”
Internet Service Providers
“Today my husband and I had the pleasure to work with Cory. He was very professional and patient. He was very knowledgeable when i asked questions regarding my upgrade. I will definitely visit this location again to work with him. Kudos to you Cory, keep up the good work.”
Internet Service Providers
“Can't complain what this place says!! I understand how some people might get surprise on their bill. I don't understand why. But i know for me it has been consistent and smooth working with T-Mobile. I bought 2 Iphone 14 Pro max as upgraded devices, and the person who helped me did excellent job making the process smooth. If you were to compare how Tmobile programs versus competitors-- they are actually doing a huge favor to their customers.”
Internet Service Providers
Internet Service Providers
“I went to T-mobile to upgrade my phone today and I left very satisfied. Maria took care of me very professionally and made the process go by quick and smooth. That women deserves a promotion!”
Internet Service Providers
“I stopped at the store on 01/04/2024 as I needed help with getting a sim card due to my lost phone . Malik was assisting me. Not only he welcomed me with a nice smile but also he was very knowledgeable and very kind and sympathetic to my experience. In addition the whole store felt like a nice and welcoming vibe. I would not go anywhere else if I ever need assistance. Thanks again! You are the best!”
Internet Service Providers
“They were very friendly, kind and curious... They serviced you pretty quick as walk-in but faster if made than appointment. The gentleman that assisted me was very knowledgeable and a lot of info.”
Internet Service Providers
“Employee, Nay greeted me when I entered the store, even though she was swamped with several customers. Simple actions like that are the hallmark of great customer service.”
Internet Service Providers
“Vincent solved all my problems even though I didn't have all the information when I walked in. But he was patient and knows the business. I am sold on Xfinity. Thank you.”
10:30AM - 7PM
3720 Georgia Ave NW, Washington
Internet Service Providers
“Excellent Costumer service. Yeni thanks for you help,you make a great job in this place you are very friendly and help like 3 people the same time. Last week I transfer my service from metro to boost mobile and she give me a very good deal . I recommend 100%..”
Internet Service Providers
“I was a current Metro Pcs user who was simply ready for me and my family to get a change in things I walked into the door with open arms Mr Juelo excuse the misspelling of the name greeted me and treated me very nicely now I've been to stores where they were out to just get your money in this case I didn't get treated this way he not only explained the features on my that I purchased but also helped me set my Google back up. I would highly recommend this company and most definitely the location.”
Internet Service Providers
“This is my first time having to go back and update/revise a review I've submitted. Let me say it's not the independent retail store but the company they represent. I took my mother to this store for her 87th birthday to finally upgrade her iPhone and change from one carrier to Verizon since all her home services were through them. It just made sense she had finished paying off the phone from the previous carrier to bundle her cell phone into the internet, cable, and home phone. In addition, it will make it easier for my siblings and me to assist her in paying her bills. I thought everything was done when we entered the store, and I firmly articulated that this was what we wanted to do. So, we left thinking that it was done and that her monthly bill would reflect electronically this new item added to her services with Verizon. This was in November, and in January, my mother called me hysterical that she received a bill of over $800.00 along with a cut-off notice for her cell services and sending her information to a collection agency. I immediately logged on to her account and didn't notice anything unusual. So, I chalked it up to thinking that it was spam. I then went to her house to look at three bills with three account numbers on them. After not getting a favorable response by telephone, I immediately got the bills and went to the store we purchased the cell phone from to find out what happened. I was met by a young lady named "Nimota," who spent over an hour working with me to find out how to rectify this situation so my mother's services could be restored. I am not a Verizon customer; little did I know that their wireless and home services fall under two separate entities. So, in essence, as a customer, you receive TWO separate bills; one for home and one for cell. WHO KNEW; WTH. I will spare you further details of this fiasco. Nevertheless, I wanted to highlight "Nimota" and her incredible patience, poise, professionalism, knowledge of the carrier and who to connect me with. Her gentle spirit and calm personality kept me as we came to a peaceful resolution to this mishap to some degree. I hope that the store manager cherishes the gift of her presence in this store.”
Internet Service Providers
“I came into the Baileys Crossroads store for help porting my line from Verizon. I was doing this virtually with a family member in an out-of-state store and Julio was fantastic at helping is with this transfer. His patience and understanding could not have been matched. If you have any issues ever I HIGHLY recommend seeing Julio.”
Internet Service Providers
“Just walked in to have my screensaver replaced and waited about 3/4 minutes before Dex was ready to assist me. What an excellent customer service experience. It was the energy and dedication for me. If I ever have any needs, I will be coming to this TMobile to experience his flawless customer service again. Thumbs up to Dex”
Internet Service Providers
“(Translated by Google) Thanks for your attention because it has gotten me out of a worry now I can be more calm.(Original)Gracias por la atención porque me ha sacado de una preocupación ahora podre estar más tranquilo.”
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Boost Mobile
1317 University Blvd E, Takoma Park Locations
“Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5) ????Review:Our visit to T-Mobile in Takoma Park today was nothing short of exceptional. We had the pleasure of being assisted by Kenneth, who displayed the utmost professionalism and made our experience stress-free.Kenneth's patience and willingness to help were truly commendable. He took the time to understand our needs and provided us with a wealth of helpful resources. His extensive knowledge of T-Mobile's products and services was evident, and he went above and beyond to ensure we had all the information we needed to make informed decisions.Not only did Kenneth address our immediate concerns, but he also took the time to educate us on various features and plans that would enhance our overall experience with T-Mobile. His dedication to customer satisfaction was evident throughout our interaction.The level of service we received from Kenneth exceeded our expectations. His friendly demeanor and genuine desire to assist made us feel valued as customers. We left the store feeling confident in our choices and grateful for the outstanding support we received.We highly recommend visiting T-Mobile in Takoma Park and specifically requesting Kenneth for any assistance. His professionalism, patience, and wealth of knowledge make him an invaluable asset to the team. Thank you, Kenneth, for making our experience truly memorable! Feliz Navidad!~CSA”