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“I came in today to trade my old phone in for my new one. We met with Ron and he made the whole process feel seamless. He was significantly better than any other worker I’ve dealt with in the past. It was super quick and he had us in and out. He also actually listens to you which is a rarity nowadays lol”
“Stopped in with a broken SIM card and Nick was able to assist me and give me all the information needed and fix my issue! Best service I’ve had at Verizon! Was in and out very quickly.”
“I had a pretty severe problem with my phone,and Saj was just amazing at figuring out how to extract my old data from my very damaged phone,she was very patient,polite,intelligent and personable. She's a good one !!!”
“Been here many times Justin is always helpful patient kind and explains everything thoroughly and doesn’t put pressure to buy.
Highly recommend this store and I always feel welcome.”
“My company used Partners Technology to move our Existing Mitel System to a new office location. Partners ordered our new service to the new location, saving the company money and ensuring redundancy. All staff from Sales to service and technical support and training were amazing and knowledgeable to work with.
I then moved to another company that was planning a move as well and we worked with Partners again. They ordered and set up our telephone and data network. Again, Partners Technology were great to work with. When you find the best….why look any where else!
When you call support at partners you always get a live person. This feature can’t be found in many companies in this day and age. I would give them 10 stars if I could. I Highly recommend Partners Technology!!!”
“The guy in there is VERY helpful & spent a cpl days with me trying to figure something out , knows his stuff informed me he has been there 14 yrs , great multi tasker, bilingual , professional, cool guy ??”
“Incredible experience. Soon as I walked through the door I was greeted. Positive attitudes. I had interactions with both Tao and Tara who exceeded my expectations. I won’t lie dealing with xfinity over the phone is a headache so I wasnt sure what to expect walking into the store. They answered all my questions. Educated me with what’s going on with my services all right as closing time was rounding the corner and you couldn’t even tell by how they were so happy to assist. 10/10 I will drive there over and over again before I pick up the phone to call Xfinity. Totally worth the gas prices to have such a pleasant experience.”
“The service rep. we worked with (Tyler) was outstanding! He was personable, professional, and extremely knowledgeable about the products. We were also able to set up an appointment with him in advance which saved time. Would highly recommend this store and the team working there.”
“We spent nearly 1 month with Verizon customer service on the phone trying to resolve a problem accessing our account. They were unable to resolve it and recommended visiting a Verizon corporate store for in-person help.
I scheduled an appointment and was prepared for battle. The first person was not having much luck, but I think she may have been new. Just as things were looking dire, Chris the manager stepped in and saved the day!! We were were extatic to have our problem solved. I would rate Chris with 5 stars.”
“Moe was 10 stars. He helped us save a ton of $$ switching to Xfinity and helping us decide which services would work best for us He was friendly, considerate and patient and has helped us navigate the system on several occasions. If you need a cable(streaming/internet/mobile phone)guy, go see Moe!”
“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“I had such a frustrating experience trying to return a hotspot I originally purchased from a third-party Verizon retailer (539 Granite St) — not realizing at the time it wasn’t a corporate Verizon store. Even though I was within the 30-day return window, they refused to accept the return simply because I no longer had the original box.
After going back and forth for days between that store and Verizon customer service, I was completely overwhelmed and getting nowhere.
Then I went to the Verizon store at South Shore Plaza — and that’s where everything changed.
Steven stepped in and completely turned the situation around. He was incredibly kind, patient, and genuinely cared about helping me. He got on the phone with Verizon customer service with me, advocated on my behalf, and made it his mission to find a solution.
Not only did he help resolve the issue, but he also went above and beyond — printing my return label and even providing a box so I could ship the item back right away.
I honestly can’t say enough about how much time, effort, and compassion he put into helping me. After such a stressful experience, he made me feel heard and taken care of.
Steven deserves serious recognition — employee of the year, without a doubt!”
“I had the best sale rep at the Belmont store. He went well beyond to help me resolve an issue I was having with my phone. He worked with Customer Service to resolve my issue. I did not feel rushed and he explained everything to me. You need more Sales Representatives like him. Very knowledgeable. 5 star service all around.”
“The staff were amazing—so friendly and easy to talk to, especially Sheed! They were patient, understanding, and had us laughing the whole time. Definitely a 10/10 experience.”
“I came in during a very difficult time after my friend’s mother passed away, and the representative Mr. Fan Fan who helped us was truly incredible. He handled everything with kindness, patience, and genuine compassion while helping us cancel services. It meant more than I can say. He is an absolute credit to your team — truly one of the best people I’ve ever dealt with.”
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“I went in recently to get a new phone, Nik helped me out and he was wonderful! He helped me set up my phone and get everything moved over from my old phone. Definitely a stress free experience”