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“Malik is always the most attentive, friendly and thorough advisors at Verizon. It’s always a pleasure getting to work with him, going to this location you know you have nothing to worry about!”
“Erik explained all steps re a new phone He was very patient as we needed things repeated
He remained calm relaxed and that helped us as I had gone to another Verizon and it was completely different
I would go back for another phone from him!”
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
“Steven's customer service was phenomenal! He was extremely knowledgeable, very accommodating, and had a welcoming vibe that made the overall customer experience an absolute pleasure. We were able to get our phones quickly and set up a plan that worked for my family in an efficient manner. I don't write Google Reviews, but Steven, and this location, definitely deserve all the praise they can get! We will definitely return to this location in the future since our experience here was so spectacular!”
“Thank you, Cory. You always are so helpful when I have problems with my phone. That's why I chose to buy my new phones from you!
EXCELLENT customer service!”
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
“Kevin was very helpful with troubleshooting and running tests with my modern gaming pc. Can’t recommend enough, he helped me with problems I had been dealing with for months. Highly knowledgeable and fantastic service.”
“Today I went to the T-Mobile store to switch carriers the employees there had such an amazing vibe! Everyone was extremely friendly. The store was very clean and organized. They helped me transferring my phone number and they also helped me with making sure all my data was transferred from my old phone to my new phone. Definitely will recommend this store to all my friends and family! Five star experience!”
“Switched to T-Mobile after a disaterous run with Verizon. Joe and his team have great experience and service acumen. Joe and his team went above and beyond to provide me with exceptional service, helped me to push my rebates, and discounts through and cut my bill $75 bucks a month with the same service and features.
I drove from Boston to save on taxes, but I will continue to return to this store because of the level of service Tuscan Village provided, as well as the experience store itself.
This is a shining example of how every customer should be treated.”
“I went in for an upgrade and Angel helped me out. He made everything nice and easy and answered all my questions before I could even ask them. Will definitely recommend him to friends and family for future business”
“I’ve needed a new phone for quite awhile now, but this summer has been a stressful one for me. I finally managed to make it into the Wilmington T-Mobile last night and was very lucky to have Adryan help me. He is AMAZING! Sometimes it can feel like a chore to have to spend time getting a new device. It was absolutely not the case this time. I felt like I made a new friend in Adryan, who is just a great guy, who knows his stuff.
I had had a long and stressful week and by the time I got there my brain had mostly stopped working. Being the consummate professional he is, Adrian took the time to explain everything i needed to know. He got everything transferred from my old phone to my new one. Without coming across as just trying to make another sale, he informed me of a great promotion I was able to take advantage of. He also told me that we could get our home wi-fi through T-Mobile at a better rate than our current provider. I made the switch and the signal is better throughout our home than it had previously been.
When I was getting ready to leave I told Adryan that that had been the best time I’ve had on a Friday night in quite a while. And I meant it. While we were going through my multiple transactions we were able to chat about life and lots of other things. He brought a much needed smile to face during our conversations and I’m just really glad I got to meet him. He’s a great dude and I really hope that the T-Mobile upper management acknowledge how lucky they are to have him on their team. Thanks, Adryan!”
“I could not find the review that I posted. I made a mistake on that review it was not Tarboro store. It was the Greenville store that let someone make a purchase on my account it has been a week now and I've got the runaround from the 611 number the fraud department etc. and the only person that has kept their word and try to help me fix anything is Dexter in the Tarboro store and he had nothing to do with the situation so my apologies to you Dexter for putting the wrong store down and thank you Dexter for reaching out and keeping your word and explaining so much more to me. My apologies for making a mistake about the store.”
“This T-Mobile not only helped me leave my previous provider and switch to them, but they gave me great service, immaculate help, and they’re just like us in the community!! Definitely recommend this store”
“I had an Extreme Magnificent encounter with the Manager Vivian, Very Satisfactory an from Florida & both times I entered the Store she is extremely attentive to her customers. I am a satisfied customer 1,000%. Thank you & keep up the great
work”
“I went to the store to set up internet and cable services. Jose attended to me. Jose did an excellent job of helping me with setting up my service and getting me started. He was very professional and knowledgeable. He did an outstanding job from beginning to end, even helping me to the door with all my equipment. He is an asset to your company.”
“My experience at this location was notably positive compared to other reviews I had read. Jay, alongside another employee whose name I unfortunately forgot, demonstrated exceptional professionalism and courtesy. Notably, Jay advocated on my behalf during a challenging phone transfer from another provider, ensuring a smoother process despite the difficulties presented.”
“the best service I changed from my old company with them and made everything online I placed a new order and the wrong device arrived I went to the store and they gave me my money back and they solved the problem with many offers”
“TIP: BE PATIENT! This store is always busy, get there early on a weekend or you will have to wait. Go during the week, mid-day no problem!
Stopped in the store today with my husband to upgrade our cell phones. Had a great experience working with Shane. He helped us get our new phones set up and transfer over all our data from our old phones. He is very pleasant and knowledgeable. Thank you, Shane! We really appreciated your help!”
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“Just when you think customer service is nonexistent and a thing of the past, I made a visit to the local Verizon store in Andover mass, I was met at the door by the manager, holding it open for me, asking me how we could help displaying a smile and professionalism.
A very refreshing experience!”