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7:30AM - 3:30PM
202 Burlington Road MITRE Building D, Bedford
Credit Unions
“I was applying for a loan I was greeted with a smile by Jyoti Patel. She made me feel welcome, after explaining everything to me about the loan I was more relaxed. Five star rating is not enough to describe an employee like her thank you so much.... Hardeo Balkishun”
8:30AM - 4:30PM
211G Lowell St, Wilmington
Credit Unions
“Tama assisted us on the closing of our auto loan! She was professional, knowledgeable and amazing to work with. She made the loan process so easy & she worked so hard to get everything done for us as soon as possible. She made our car purchasing experience wonderful (who can say that these days)! I highly recommend Tama and Align CU time and time again! Thank’s so much, Tama!”
“I purchased a home in October 2023 when mortgage rates were sky-high. From all the mortgage rate quotes I received, Metro Credit Union had one of the best mortgage interests, by a decent margin too. David Varno was our assigned mortgage specialist and he was superb in guiding me through the process. He was communicative, easy to reach and pro-active in getting all the paperwork and ducks in order for the underwriter to sign. Overall, while I feel like the process took a bit longer than I was expecting (due to my complicated financial background), I still recommend this credit union for the competitive rates.”
“If I could give 10 stars I would. I've never experienced such outstanding customer service from a bank! I had been with HCFU for my car loan and contacted them for the PPP loan. Almost immediately after I inquired through their online form, Phil called me to follow up- on a Saturday! He laid out all the following steps and answered all my questions and concerns clearly and with confidence. Phil responded to every outreach in a timely manner, and made it as easy as possible the whole way though. He connected me with Alberto at the Bedford location who set me up with a new account- also on a Saturday! The whole experience was easy, friendly, and absolutely instrumental in enabling me to carry on business operations through COVID-19. I have a number of accounts through 5 other banks- none of them has ever been this easy to work with, let alone able to facilitate the PPP loan so quickly.”
“The money management app and perks are really cool!The app takes too long to log into, and the services there fail a lot. They need to work on their IT side and investing there.Not 5 stars because I recently got off the phone and the person was rude. She hung up without asking if I needed anything else, or at least a goodbye. She sounded annoyed through the process of understanding how to apply for a personal loan.These are fundamental, customer service routines. So everyone else giving MITFCU the 1 star for rudeness, I wholly sympathize with them. I will update this review over time as I continue being a member, ESPECIALLY if I continue experiencing rude, customer-UNFRIENDLY behavior. Each encounter is 1 star off.”
“Ibeth, the branch manager in Waltham, was truly exceptional in assisting me with my loan issues. Her dedication and expertise shone through as she patiently went over the numbers with me during my three visits to the branch. Thanks to her, the discrepancy was identified and soon resolved. I am incredibly grateful for her outstanding support and professionalism. She made a daunting process much smoother, and I couldn't have asked for better help.”
“I have been with Jeanne D'Arc for years, since I was able to open an account with a bank I could trusted. They are very dedicated and supportive in all of the branches that I've been to, in MA. I smile and show them respect. Understandable, not everyone has that positive spirit with issues or concerns already in mind when they get there. If we all could see things from others views, maybe there wouldn't be much angery comments I've seen on this site. I just wanted to show these branches some love. We all deserve respect and support working in these professions. It's not easy. I hope this helps others choose wherever they decide to go. Have a blessed day!”
“Great attitude and I love the vibe in this building. Friendly atmosphere with a bank that genuinely seems to care about those that they work with, they are also small enough that you never really have to deal with those long hold wait time and impersonal responses when you call. Very happy with my accounts here.”
“It is sad when I see people complaining of getting scammed I was ones in this shoes and I know how it feels like, but I was able to get back all my funds though a private security institution that took my case and helped me recover mine you all should try.”
“We have been members of DCU since it first started. We have always liked them and everybody is friendly. Their services are good and their rates are very good. A great bank to deal with. We were able to get a special loan for a used car that we were not able to get that some other banks.”
8:30AM - 4:30PM
87 Hale St, Lowell
Credit Unions
“We have been customers with Align Credit Union that merged with NE Telephone credit union for over 50 years and their service has always been #1. Recently I was working with Phanna and she continued to provide the exceptional service I have come to expect from Align. Thank you”
8:30AM - 12:30PM 1 - 4:30PM
Mount Auburn Hospital, 330 Mt Auburn St, Cambridge
Credit Unions
Open 24 hours
600 Main St #1, Waltham
Credit Unions
“RTN Credit Union employees are very nice and helpful they are there to help you 110%. I had a auto loan years ago with them great to deal with.They deserved the 5”
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“By far one of the best banks I’ve ever done business with. It’s such a pleasure to work with an institution that puts their customers first. The staff is AMAZING, PATIENT, and on top of things. I can’t express how appreciated they make you feel, it’s been an absolute pleasure to deal with LFFCU. They are the definition of “Easy Banking”.”