The Comcast Service Center provides excellent customer service, with staff who are knowledgeable, patient, and caring. Customers appreciate the support they receive, often feeling their concerns are heard and addressed. Many reviews highlight specific employees, like Omar, Andrew S., and Gladys, for their thorough assistance and friendly attitudes. Visitors report great experiences during multiple visits, noting the helpfulness and pleasant demeanor of the staff. Promotions are also shared, making it a valuable place for upgrades and services. Overall, the center is recognized for its commitment to customer satisfaction.
A lot of customers for just 2 employees. Long wait time
March 2026
Super fast service. Hardley any wait at all. Nice cushioned benches set up if waiting. Now I did drive all the way up to Roslindale, only to find the old shop closed. But it gave a nice referral on the sign in the window for the Hyde Park Ave. address.
March 2026
Had an appointment; the visit was quick, easy, and productive.
