“(Translated by Google) The best of attention !! Perfect customer service !! Thanks They lived !!(Original)La mejor de las atenciones!! Perfecto servicio al cliente!! Gracias Vivían!!”
“100% satisfied customer here. Fully recommend Somerville Communications. I visited for a screen/display replacement on iPhone 11. The business completed a rapid and effective repair. Cost was > 35 % below competitor. Friendly and polite personnel.”
“I walked in with a completely inked up phone. My entire screen was a mess. I was treated professionally and respectfully and my needs were met. I highly recommend them. They were extremely fast also.”
“I received excellent service! I got to the store a little on the late side , the lady managing the store called the technician and he came back to the store and replaced by cracked screen within 20 mi utes. Thank you!”
“It was very awesome working with Joe..very professional courtesy and patient bc I have no technology experience and Joe explained everything to all my questions and concerns in a manner that I could understand. He's very knowledgeable of the products and how it all works. I would highly recommend him and the Verizon store in Quincy.”
“2x replacement Whatever brand screen that is used is weaker than factory Samsung screen. Broke again very easily.Also fingerprint recognition hasnt worked since fix.Quick service and very friendly.⁰0”
“We went to the Norwood store today to do several things on our phone plan and had a great experience. Orlando was very helpful and friendly, and was able to handle everything we needed quickly and easily.”
“Outstanding service by Franklin, i love my galaxy A54 5g 100% recommended go to se him. Cricket is the Best plan under At&T network, plus referral friends, he saved me money on everything. Super happy about my purchase.”
11AM - 7PM
316 Moody St, Waltham
Mobile Phones
“I highly recommend H.FIXPHONS store. They replaced my iPhone 14 pro max screen quickly, professionally, and provided a 6-month warranty. The screen quality is excellent, the staff is friendly and skilled.”
10AM - 8PM
89 Seaport Blvd, Boston
Mobile Phones
“While my wife was getting settled for her Harvard Fellowship accross town, I had time on my hands. If I could get waited on right away at this nice AT&T Seaport store, maybe I can be reluctantly convinced to upgrade my Samsung G10. Nakefa was a God-send, he was professional, yet sincere. Most importantly he knew how to convince me with his superb knowledge and expertise to make the upgrade that I had put off well over a year! And still retained my monthly wireless cost, just an outstanding experience.”
10AM - 7:30PM
317 Broadway, Chelsea
Mobile Phones
“Order a speaker online, they were great, I asked a lot of questions as I was hesitant to order online. They answered all my questions, super helpful.Super fast shipping had it in 2 days. They followed up with me on tracking and delivery. I would recommend them, and would buy again. Super nice honest and helpful. Will be a repeat customer and tellAll my friends.”
“I dropped my cell phone on concrete and it went haywire. I thought I was going to have to buy a new cell phone for a nauseating amount of money. I was in East Boston and decided to google "cell phone fix" just to see if on a wing and a prayer I could find a place check it out and see if it could be fixed (it was going nuts - was calling emergency on its own, random people... the screen was a mess and I could not shut it off.) I walked in and Sebastian, Andy, and Sevilia greeted me with a smile - Andy took my phone and said "it's the screen, it's cracked - 10 minutes." I did not believe him. Ten minutes later, my cell phone was like new. And they threw in a protective cover on the house. It cost me NOTHING compared to a new phone. They smiled, were incredibly kind. I would drive all the way to East Boston (from Sharon, MA) to use them again. Amazing people, amazing business. FIVE star operation.”
10 AM - 9 PM
539 Granite St, Braintree
Mobile Phones
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”
“Diego Cabreraat the Canton AT&T store was so helpful with my upgrade the transaction was smooth and easy he even inform me on other offer I had with my upgrade”
9AM - 7PM
31 Furlong Dr, Revere
Mobile Phones
“This past week I was at Ft Lauderdale airport & had my phone taken (so I thought). I came in & described the situation to Steven & he went out of his way to help me. Showed me all my options.Filed an insurance claim & told me if I need any help come back & let him know. Very nice person, very knowledgeable, and super helpful. I highly recommend this place. Thank you Steven!”
10AM - 8PM
110 River St, Waltham
Mobile Phones
“I had purchased a phone ? online at a great price and brought it in to the River Street T-Mobile* location in Waltham Massachusetts. Upon arriving at the store I was kindly greeted by smiling and attentive associate (assistant manager turned out) she let me know there were a few people in front of me but it wouldn't be too long before I would be "helped"Within 5 minutes of browsing over some new technologies they were promoting I was taken care of by a Sales Tech named Speedy* ....Let me tell you she was very accommodating and generous with her time.Five ?Stars”
10AM - 6PM
19 Austin St, Charlestown
Mobile Phones
“Exceptional service despite the store not having what I needed in stock. The agent there (Fri eve 3/1) went out of his way to try and help and not just for me. I watched him deliver exceptional service to everyone who came in. He was not only speaking with people in person but coordinating his efforts on the computer and on the phone, all at the same time. At one point someone thanked him for his help and he simply replied, "that's what we do here." Verizon is lucky to have this gentlemen, whose name now I wished I got.”
“I recently visited the fantastic Genius Planet and had an absolutely amazing experience! From the moment I stepped in, the friendly and knowledgeable staff greeted me with a warm smile. They patiently listened to my requirements and guided me towards the perfect cellphone that met all my needs. The store had a wide range of options to choose from, and the staff went above and beyond to provide detailed information about each model. The purchasing process was smooth, and I left the store feeling confident in my decision. Overall, this store exceeded my expectations with its exceptional customer service and extensive selection. I highly recommend it to anyone in search of a new cellphone!”
“Colby and Josh were exceptional at the Dedham location. Can’t say enough great things about them. Really went above and beyond to help my daughter. Incredibly easy going and professional ??”
“I visited this store late on a Saturday afternoon. I had a few issues that I needed help with. Mike was an extremely good listener and troubleshooter. He was very patient and explained things in a very understandable way. I cannot recommend him highly enough.”
“Edgar has helped me out multiple times at this location, making each visit stress-free. His advice led me to make informed decisions in which I felt confident. Shoutout to Patty for her honest opinions too!”
9AM - 9PM
230 Needham St, Newton
Mobile Phones
“Meek was wonderful! He was very thorough, respectful and a pleasure to work with upgrading a phone. Definitely would recommend working with him for any Verizon needs. Thank you!”
10AM - 7PM
70 Quincy Ave, Quincy
Mobile Phones
“I brought my grandmother in tonight to get a new iphone. Henry went above and beyond to help us tonight and we both appreciated it! He was also the only staff member in there working so he multitasking the whole time giving his full attention to each client that was there. Highly recommend asking for Henry next time you stop into AT&T on quincy ave.”
10AM - 6:30PM
2045 Centre St, West Roxbury
Mobile Phones
“Ferdinand is an amazing resource. He comes to the office to fix problems but takes the time to ask questions before coming to see if it can be fixed over the phone. I find him to be very competent, and he has a very friendly and pleasant manner. And he doesn't make us feel like idiots for not being computer literate. He explains things well which really helps. We have found him to be a lifesaver since we are very dependent on our computers and network. It is wonderful to have his expertise available to us. I have worked with several IT people, and he is right at the top. And his fees are very reasonable.”
10AM - 8PM
66 Harvard Ave, Boston
Mobile Phones
“This shop is by far the best phone repair service I've come across and I'm not exaggerating. Reason why is because the man knows what he's doing. He's straight forward, does not beat around the bush and will let you know if the repairs can be done today or another day. I got my mothers phone fixed within 2 hours of bringing it in and its working as good as new. He's so great at what he does.”
“I visited this Verizon Store and had a very good experience. Inder helped us a lot in choosing the best plan and the phone. She explained everything in great detail.She’s the best salesperson I have ever met.”
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“In July of 2017 I walked in. Four or five customers were ahead of me. One guy was working behind the counter. The first person approached and asked "habla Espanol?" Si' he replied. This person was relieved and left very happy. The next person asked "fala portugues?" Sim He replied. This customer was also relieved and left very happy. Then it was my turn. I asked " you don't speak English also do you?" Yes I do my friend - how can I help you. I'm a customer since that day! Victor and I have become very good friends. Victor owns this franchise and has ZERO EMPLOYEES. He works here 7 days a week. His dedication to his customers is unmatched I'm sure. I'm willing to bet that Victor's loyalty % from his customers is the highest in the whole company. The fact that this store is in a "lower income" area makes the fact that he is still here 6 1/2 years. Still ZERO EMPLOYEES. I BELIEVE THE COMPANY SHOULD RECOGNIZEAND SHOW SOME KIND OF APPRECIATION for Victor's dedication and success.Thank You reading thisStay Safe”