Internet Service Providers in Boston, MA

“I visited the Store on Causeway Street because my previous Carrier was causing me issues, and not willing to work with me. Robert Dalton went above and beyond to get me everything I needed and wanted! He guided me every step of the way, with class and urgency. I would highly recommend this Location, and if you can get Robert to assist you, you'll be in great hands!”

“Extremely friendly and knowledgeable staff who were beyond helpful in resolving one of the most bizarre phone issues I've ever experienced. Huge shout-out to Karizma and Ray in particular!!!”

“I had an amazing experience with Verizon, from getting my account set up to having Fios installed. A huge shoutout to James at the store for going above and beyond to make sure everything was taken care of and that I had everything I needed. He made the entire process easy and stress-free. I highly recommend working with James if you're looking for excellent customer service!”

“I rarely leave reviews, especially for service providers, since situations can vary case by case. Today, however, was an exceptional experience thanks to Kevin (and his manager) at the store. As an internet customer, I decided to switch my mobile service to Xfinity for both myself and my daughter. The process turned out to be unexpectedly complicated solely due to my previous provider’s policies.

Throughout the entire time, Kevin remained attentive, promptly consulted his manager when needed, kept me informed at every step, and even called the other provider three times to help resolve the issue. Although it took a long time, it would have been impossible without Kevin’s professional guidance.

Kevin’s professionalism—and his manager’s timely support—truly deserves recognition. This will be my go-to location from now on for all my internet and mobile service needs. Kevin changed my skepticism about customer service in this service provider industry.”

“i struggle a lot with anxiety, and getting a new phone plan made me feel really nervous! i was anxious especially because i didn’t know what to do or much about them, but i believe her name was cidney?!? sydney ?? oh my gosh i feel bad :( i didn’t get a good look at her name tag, but she was LOVELY!!!!!!!!!!!!! so patient and understanding with me, and her jokes made me feel at ease! i didn’t feel nervous asking her questions and it was honestly just a really nice experience overall!!!!!!!!!!!!! she is the best :)”