TCC Charlestown is a Verizon authorized retailer offering phones, wireless service, tablets, and Verizon home internet with Verizon network coverage and 5G service. The location provides award-winning customer service and is described as a one stop shop. Multiple reviews highlight wonderful, excellent, and pleasant experiences, specifically noting seamless, quick, easy, and efficient service even when the store is super busy. Staff members are commended as extremely helpful, personable, kind, friendly, laid back, knowledgeable, and professional. They take time to explain plans, deals, and options clearly. Customers report it was the most pleasant experience they have ever had and consistently give 10/10 recommendations, stating they will absolutely be returning for any future needs. Proceeds from purchases go toward doing good in the local community.
King was extremely helpful. Able to make changes to our devices and get us on a more affordable plan. 5 stars hand down
May 2025
King = a king! He made my appointment super smooth and was very kind and friendly. I was confused about my plan and he took the time to explain it all for me, even though it was busy and he was the only one there. Great service!
May 2025
King was awesome! He was very helpful, knowledgeable, and made the phone trade-in as quick and seamless as possible.