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“Pan Pan is the absolute best, he helped me set up a brand new phone when the motherboard to my old one got fried (10 minutes before he was supposed to close the shop. He stayed open just to help.) He got me a brand new phone with a fresh screen protector that was able to integrate with my current network, LIFE SAVER.
I came back because the customer service was excellent and they helped me integrate all my apps into a new computer for similar price. Helped me maintain internal parts of my job twice at last minutes notice. Hands down 11/10. I’d spend the time to come downtown anytime than waste it at Target or Walmart.”
“Shane was excellent! I never write reviews but he was exceptional. Shane took the time to listen and assist my daughter and I after a difficult day. I forgot my Apple ID and Shane calmly walked me through step by step.
It was refreshing to work with an experienced professional. We sincerely appreciate the time and guidance. Thank you Shane!! 6 STAR Service!”
“Rye is such an amazing worker, she is very professional caring and respectful. This is such a great spot to get your phone fixed repaired or get a new phone. You definitely have to stop by.”
“Absolutely love my experience at this T-Mobile location! The staff are super friendly and really know their stuff, making the whole process smooth and enjoyable. Plus, I walked out with an amazing deal on a new phone!”
“I couldn’t be happier with the service and product I received today. Riccardo was phenomenal. There’s a lot that goes into these services, and Riccardo was patient with me and understood all of the intricacies involved. As far the product goes, I substantially improved the quality of the internet at a much lower price than I was paying.”
“My teenage daughter accidentally dropped her iPhone 17 pro when getting out of the car. She cried and was so upset but thankfully at Malden phone repair they took care of it right away!!!”
“Shane was super helpful - answered my questions quickly and recommended the best product and solution.
He was also super patient when my phone died halfway through the transaction and I was using Apple Pay 😅.”
“Great experience today. My computer stops working, I went there they solved the problem and they were super kind and helpful . I would definitely return and recommend. Saved my day !”
“Absolutely amazing service! The staff was incredibly knowledgeable and helped me find the perfect phone plan without any pressure. I left feeling valued and excited about my new device!”
“Nathan was such a knowledgeable, intelligent, awesome Verizon representative it was an absolute pleasure. It you want great genuine service. Swing through an ask for Nathan or Ed.”
“Whent to this store this morning because I had a problem that metro could not fix This girl Fixed my phone less than ten minutes was totally amazed.My next purchase will be here customer service is amazing.”
10AM - 8PM
89 Seaport Blvd, Boston
Mobile Phones
“I had a fantastic experience at this AT&T store! The staff were super helpful and patient, answering all my questions and guiding me through the setup process. Definitely recommend stopping by if you need assistance with your phone or plan!”
“Both Katie and Jordy provided excellent customer service one day when I needed to buy a phone. Even though they were busy, Katie greeted me from her desk and estimated my wait time! Jordy was very helpful and pleasant transferring data to my new phone.”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“The representatives at the Hingham store were extremely friendly and incredibly helpful. They facilitated a smooth and easy transition to a new business plan, ensuring I received everything I needed.I felt very taken care of. Highly recommend paying them a visit.”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
“I came in to fix the issue with my phone . Got that done. And I also walked out with a new wifi wireless service for the house. For less than half the price, I'm paying right now.”
“I just bought a new Ipad and internet access at this store. The store manager and the other young woman I dealt with were superb. It was quick and efficient and they saved me money. A 10/10 experience!”
“Marcos worked with my husband and myself. He was fantastic and was very patient with us. He answered all our questions and concerns we had.
It was a wonderful pleasant experience working with him.”
“I went to metro pcs on 372 Washington brighton mass.
This morning.The customer service rep I believe her name is MARIA.
SHE is a BLESSING. GOD BLESS HER FOR ALL HER
HELP”
“Anthony is professional and knowledgable and provided excellent service! He made sure we got the best deal and was very helpful throughout the trade in process.”
“Stefan went above and beyond to assist me. He spent the time to find the perfect option that suited my needs, not the easiest solution, but the right solution. No wait time, and the manager was equally amazing.”
“Erick was an outstanding Representative! He urgently helped me set up my new S26 Ultra with precision. And he installed a privacy screen protector flawlessly! I am going to come here anytime I get a new phone!”
“There's no better place to go than this place. They really help you fix your phone. I'll tell me friends to come here for future business. Thanks Rosa for your help on fixing my Samsung.”
10AM - 8PM
66 Harvard Ave, Boston
Mobile Phones
“I had just got a new phone and needed a phone case and screen protectors and the guy at the counter was super nice and polite! He even offered to put the protector on which he did with amazing precision and care! Very happy with their service. :)”
“Ace employee in Shane. So calm, knowledgeable and explains everything to a frantic 75 year old! Am so grateful for his talent! A great employee is hard to find.”
“Jennifer really made my day again. I always do everything online and never have to go in a store for help. But recenty I got so busy with my new born and when my phone was not working for a whole day I couldn't call anyone, I got so stress so I went in the store to ask for help and Jennifer was so nice to me and helped me so much.... she tried her best to look for a solution. It was almost time for her to go home but she helped me until we figured things out. I highly recommend Jennifer, she knows so much, she is very good with phones... I love how she took over my phone and did everything for me! She's very fast too!!! I told her from now on if I have anything to do with phone, I will go see her!!! Thanks Jennifer!!”
“I had an absolutely wonderful time at this store! I came in asking for a phone mount for the car and was shown all of the available models, what they looked like, how they went together, all while being treated very nicely and politely. I'll definitely go here the next time I need anything for my phone. Support small businesses!”
“Always have great experiences at this AT&T store! Sean is always extremely helpful, knowledgeable, and friendly. If you have any problems with your device, youll find a solution here!”
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“I just want to give a shout out to Amira and Miguel for their excellent, above and beyond, customer service and helping me through a difficult iPhone issue today. They both were diligent and extremely patient. This afternoon Miguel needed to work through two different Verizon technicians to solve the problem for me. This is where I bought our three phones at the beginning of this year. Both times I’ve had great customer experience, which started with King……Keep up the good work, everybody!”