Cell Phone Stores near Charlestown, MA

30 locations found near Charlestown

“I had the most wonderful experience at this location. I was working with King, who was so extremely helpful and personable. At various times throughout my new phone purchase, the store got super busy and King handled what could have been very an overwhelming situation, seamlessly. I have been to other Verizon locations in other areas/states and I can genuinely say that this was the most pleasant experience that I have ever had getting/setting up a new phone. King really seems to be a genuinely wonderful person and is exactly who should be in a customer facing role like this. 10/10 would recommend this location and I will absolutely be returning for any future phone service needs.”

4.7 Superb121 Reviews

“They quoted a price on the phone, booked an appt, gave me a coupon for booking that day and repaired my broken screen that night. I highly recommend them. Pricing very competitive.”

4.9 Superb431 Reviews

“I have to say my experience going to this verizon store was one of the best I ever had! Elisa made everything so easy and straightforward to switch over all my accounts to verizon. She went above and beyond to help me out! Truly awesome customer service from Elisa”

4.8 Superb252 Reviews

“Fixed my HDMI port on my Xbox for a reasonable market price. Initially estimated it would be done within the day but had to come back the next day to pick it up. Overall satisfied with the simplicity and fairness of the process though”

4.7 Superb307 Reviews

“I have been in this company for many years, I recently changed my phone and many things have improved, the Boostmobile is fine
very good prices, thank you.”

4.9 Superb105 Reviews

“Well informed and friendly service. Answered all questions and provided us with the necessary help so we were all set when leaving. Couldn’t have been easier or better. Highly recommend!”

4.8 Superb141 Reviews

“I came in with a phone that was on its last breath. A bit stressed out to say the least. Darian was cool, calm, and collected and helped me through the process of getting a new phone. Great experience, thanks to Darian.”

4.8 Superb130 Reviews

“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”

4.8 Superb127 Reviews

“Fadi B. was incredibly helpful, kind, patient, extremely knowledgeable, personable, professional, and welcoming to me as someone overwhelmed by tech choices. He has a great demeanor and is a great salesman and manager who has a genuine approach to getting the best product and services for each individual. He navigated multiple customers with care, concern, respect, and clear communication while his calm and know how helped customers who felt overwhelmed by choice or tech stuff feeling helped and considered and listened to. One of the best customer service experiences I’ve had! Will do return business here! Thank you so much!”

4.8 Superb159 Reviews

“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”

4.9 Superb73 Reviews

“Whent to this store this morning because I had a problem that metro could not fix This girl Fixed my phone less than ten minutes was totally amazed.My next purchase will be here customer service is amazing.”

4.7 Superb165 Reviews

“Dieye and Susil were really lovely. Needed my phone screen ASAP and they came through, and also gave me a discount.
I hope I wouldn’t need to fix my phone anytime soon but if I do, I’d definitely come back!
Thank you so much!”

4.9 Superb65 Reviews

“I went in today on a whim just to see what the process would be like to trade in my iPhone for a newer model and ended up walking out with the newest iPhone and a cheaper phone bill. Ana was so helpful from explaining the trade in promotion to helping set up my new phone to getting me discounts I didn’t even realize were available for me!”

4.7 Superb142 Reviews

“I had a great experience at the AT&T store on Seaport Blvd. Elijah was very patient, professional, and respectful. He helped me transfer my number with clarity and dedication. Excellent service.”

4.8 Superb78 Reviews

“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”

5 Superb66 Reviews

“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”

4.9 Superb85 Reviews

“Ace employee in Shane. So calm, knowledgeable and explains everything to a frantic 75 year old! Am so grateful for his talent! A great employee is hard to find.”

4.7 Superb89 Reviews

“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”

4.6 Superb185 Reviews

“Jasmine provided great information and advice to us in buying an upgraded phone and in upgrading our AT&T plan. She was fabulous – patient and extremely informative. I would give her a rating of 10 stars if I could. Would highly recommend other folks to go to The Cambridgeside AT&T store to get their Phones and phone plans.”

4.6 Superb186 Reviews

“Darwin from the Revere site was extremely helpful in upgrading my apple phone. Explained the changes to the new phone and encouraged me to come back if I needed help.”

4.6 Superb108 Reviews

“Exceptional, professional service at ATT Lynfield,MA. Do NOT do business in Beverly, MA as it is not a Corporate store and the level of service and lack of respect for the customer is sadly absent.”

4.6 Superb137 Reviews

“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”

4.7 Superb132 Reviews

“I had such an amazing experience at the Southbay AT&T. I worked with Jasmine the manager and Joessy as well as a few different staff members, they were extremely busy but also supportive and attentive to each one of the customers they were helping. I had an amazing time they took care of my bill, explained everything in detail and even demonstrated how to use my new iPhone. I recommend this location to anybody who looks for good service and free parking! I will be back, you ain’t getting this service just anywhere!!”

4.7 Superb73 Reviews

“I would like to thank the salesman Lucas for the service, I recommend this store and the salesman, such politeness that I was impressed. I will definitely come back because of this salesman. Congratulations to the owner for hiring me.”

4.8 Superb57 Reviews

“Jennifer really made my day again. I always do everything online and never have to go in a store for help. But recenty I got so busy with my new born and when my phone was not working for a whole day I couldn't call anyone, I got so stress so I went in the store to ask for help and Jennifer was so nice to me and helped me so much.... she tried her best to look for a solution. It was almost time for her to go home but she helped me until we figured things out. I highly recommend Jennifer, she knows so much, she is very good with phones... I love how she took over my phone and did everything for me! She's very fast too!!! I told her from now on if I have anything to do with phone, I will go see her!!! Thanks Jennifer!!”

4.7 Superb89 Reviews

“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”

4.6 Superb114 Reviews

“I had just got a new phone and needed a phone case and screen protectors and the guy at the counter was super nice and polite! He even offered to put the protector on which he did with amazing precision and care! Very happy with their service. :)”

4.4 Superb213 Reviews

“I went to replace my lce on iPhone 16 and they did it right away in matter of minites. the phone felt of my lap and got shattered. They did and excellent job on the repair. Would highly recommend them. They're the fastest and the cheapest around.”

4.7 Superb99 Reviews

“Raul helped us buy a new iphone, and on a second visit he helped us transfer data onto it. A 19-year veteran of this particular AT&T store doing a great job. Everyone who walks in seems to know him like a friend”

4.6 Superb104 Reviews

“My experience with Randy was great he was extremely patient very accommodating as I had my two children with me, during this time her helped me resolve a few issues that were very challenging and did it with finesse 5 stars for this guy he’s truly awesome”

4.5 Superb98 Reviews