Internet Service Providers near Charlestown, MA
30 locations found near Charlestown
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Internet Service Providers
Internet Service Providers
“Dennis provided exemplary service!He was direct, thoughtful, and patient. He provided me with valuable info regarding my Verizon bill and the breakdown of items, in addition to the added benefits of the various offers Verizon has currently.Thank you Dennis!”
Internet Service Providers
“Jay was great when buying my new phone and switching from Android to an iPhone. Everything went smoothly and I got the right information I needed to make the right decision. I’d highly recommend working with Jay at this location!”
Internet Service Providers
“Ana greeted me immediately and then after pulling up my account thanked me for being a Verizon customer! Ana took the time needed to listen to my extreme Verizon cell phone technical issues and then professionally and quickly acted to find all solutions! She had to add a 2nd eSIM and phone line on my iPhone and adjust many settings both in the phone and online with Verizon to fine tune everything for the way I personally wanted it. She also pointed out a new free features that come with adding a 2nd phone line to the same iPhone: such as free data speed increase, a reduced monthly Netflix plan locked in for 3 years, and much more. She made sure that I as a customer received all the possible perks and savings available from Verizon by explaining my specific plan and how the added phone line changes the cost of all the other phone lines in my bill by showing me the store’s computer screen and walking me through line by line. After she resolved my initial issues she offered a new screen protector that was on sale and had Verizon promotions so I of course accepted and so Ana took the time to clean my phone to prepare it for the new quality replacement screen protector as if it were her own phone.Ana is an asset for the Verizon team and a great representation in acting on Verizons’ behalf to help customers stay satisfied and therefore to keep coming back and remain loyal ...such as myself! This experience for me with Ana and the Verizon brick and mortar store in Woburn, Montvale Ave., is why I spread the Verizon referral by way of word of mouth to my family, friends, and professional colleagues! Thank you Woburn Verizon!”
Internet Service Providers
“T Mobile, I like, will go there for phone assistance, it's a bigger place, plenty of personal, to assist - needsI like this place, much better, busy Rd.Fair parking.”
Internet Service Providers
Open 24 hours
17 Caldwell St, Boston
Internet Service Providers
“I've had netBlazr for almost 10 years (as long as it's been available in my building) and everything about the service has been phenomenal. In those 10 years, I can think of maybe 3-4 times the service went down and every time a rep knew exactly what was happening and was able to estimate a time of restoration; the customer service is great. The speed is what attracted me as both upload and download were the fastest available and often what I measured (using SpeedTest) was higher than what my plan quoted. Small bonuses: no extra equipment in my condo (they installed a jack where there used to be a phone line) and I was able to use my own WiFi router—Xfinity and other seem to penalize you for not using their proprietary one. Highly, highly recommended if it's available in your building.”
Internet Service Providers
“Service was fast and efficient. I had trouble with my ID but Kwame Wise was super helpful and worked it out for me. Would recommend this place, they’re very friendly!”
Internet Service Providers
“Diya was super helpful. Came in for a screen protector for my Samsung S23 Ultra. She took the time to ring me up and apply the protector in front of me. Easy process and most importantly carefully applied. I would come back to this location.”
Internet Service Providers
“AJ is the single most helpful and kind Verizon specialist I have ever met. I kept running into issues (caused by corporate bloat and beauracracy) that AJ helped me navigate and solve with such grace. I will only go to this store to get help from AJ. He makes having Verizon as a service provider worth it.”
Internet Service Providers
“Although I wasn't about to get a phone Justin took great care of me and helped me figure out what to do to fix me account. Hopefully it gets resolved. Brighton location lied basically, Cambridgeside didn't have the phone, not even on display... And Brookline didn't even understand what I was asking for... This was literally my 4th location today and it was in stock then boom. We've been paying for a phone I returned 11 months ago. Crazy. Service was stellar though.”
Internet Service Providers
“Signed up with T Mobile yesterday and was helped by Alexis. He was very helpful and patient with me as I spent over an hour (and 4 agents ) trying to get AT & T to provide a transfer pin #.As soon as I stepped out of the store I got a call from T Mobile transfer team asking for the transfer pin so I almost lost my mind as I had to spend another hour and 3 more ATT agents on the phone after already doing it.The process was brutal but no fault of T Mobile- def will be back to this location.”
Internet Service Providers
“My experience at this store was fantastic! Our mobile expert Alyah, did an outstanding job at making our transition from a different carrier a breeze. She helped us set up all of our lines, all of our phones, and taught us all of the different perks offered with the service. Alyah made us feel welcomed! Now I have someone I can trust and call for any support needed. Alyah made switching to T-mobile a no brainer. This is what I call true customer service! The experience is unmatched, she even came in on her day off to ensure we had everything we needed to be up and running with our new devices. Her smile and attitude were warm and welcoming! We are extremely satisfied with the service we received. Thank you so much! You rock!Gabriel M.”
Internet Service Providers
“Love the upgraded Xfi modem, even though I nearly locked myself out putting my devices on pause. Til I discovered one I hadn't and was able to enter that one and unlock them all...whew!!! The representative here in Hyde Park was kind enough to allow my Son to pick it up with information she gathered from me. So if you haven't swapped out yours, I don't know what your waiting for, its Fabulous. ⭐⭐⭐⭐⭐”
Internet Service Providers
“I went in to change my service from AT&T. I was welcomed right away by the rep and he talked about all the pricing and products available. After 2 hours, my wife and I left with 2 new phones and a new IPAD before going to T-mobile, I went to xfinity. I was quoted price but I needed information to transfer the lines. When I returned, not only did they not agree to the quote but they accused me of lying. Never again”
Internet Service Providers
“Tarsha S. was very helpful after I had a less than perfect experience over the phone with central customer service. She was attentive in researching the cause of my issue and diligently solved the problem. She was patient, regardless of the line out the door, and committed to ensuring I walked away satisfied. It’s rare to come by an agent as genuine as Tarsha.”
Internet Service Providers
“All of the staff were courteous and timely, and today, Ryan became my hero when he fixed a problem with my new phone. He was gracious, knowledgeable and most importantly he got my phone to work!!! ?Great store, great service!”
Internet Service Providers
“they have always been courteous and helpful. came across them by chance when i was dropping off a ups package but discovered that they offer multiple services. changed my phone plan too while i was in there for a better one.”
Internet Service Providers
“I visited this location yesterday. Will Jones greeted me and my daughter as we came in. We came to switch our mobile svs to Xfinity. Will was able to help us with a switch and also with setting up my daughter's new phone and trading in the old one.There was another guy who helped us with a screen protector and took our old equipment - but we didn't take his name(((We had a great experience. Saved a lot of money. And we are very happy with the svs so far.I definitely recommend this branch. The staff is knowledgeable and very friendly. They make you feel like home :)”
Internet Service Providers
“After a nightmare with T-Mobile for the last 12 days, Estefany provided exceptional customer service. She explained everything thoroughly, was very kind and provided nothing but positivity and solutions. She was able to get my phone back up and running! I highly recommend the professionalism of this location and their mobile experts. I will be returning to add a new iPad line to my account with Estefany very soon! Thanks again!”
Internet Service Providers
“I lost my phone or had got stolen at the airport he was very helpful in helping me get a phone even though it did not have enough money he still help me with it I'm very thankful for his services and would recommend it to anyone”
Internet Service Providers
“I was here with a friend who had a problem with her service due to an unsolicited change. The on-site personnel were friendly and supportive ultimately solving her problem to her satisfaction.”
Internet Service Providers
“The young lady did help me this morning. Very, very sweet, very knowledgeable, very helpful. I really enjoyed coming here this afternoon and talking with her. she did a lot for me and I really enjoy it. Thank you so very much.”
Internet Service Providers
“Staff is great. I had no problems. No issues but in there got what I need to get. What to help of employees that speak both Spanish and English and Arabic for that matter. So overall was a great experience”
Internet Service Providers
“I rarely write reviews, but this time, I feel compelled to express my heartfelt gratitude to Roy for his exceptional service. His professionalism, patience, and friendliness made my experience truly pleasant. I had many questions, and he skillfully addressed each one, providing clear and effective solutions. Even when I encountered issues with my cellphone unrelated to T-Mobile but rather with Apple, he went above and beyond to resolve them. I've seldom encountered such a level of dedication and problem-solving at other carriers.What impressed me even more was his steadfast loyalty when talking about T-Mobile. It's quite rare to find in an employee, and I couldn't help but think that T-Mobile is very fortunate to have someone as dedicated as Roy on their team.”
Internet Service Providers
“Guys, look for Renata, I got 2 14 Pro max with her, it arrived within 1 business day, very top arrived well packaged and everything, She accompanied me and answered all my doubts with great politeness, thanks, hugs Renata.”
Internet Service Providers
“I have had to come here a couple times to deal with phone stuff and each time I've been here they have been helpful and efficient and I didn't have to wait long.”
Internet Service Providers
“I was there a couple times and Ben always took care of me. His technical knowledge and customer care skills are impressive! Very efficient! Thank you very much, Ben!”
Internet Service Providers
“How easy and smart it is. I like that it is a closed loop system and makes campaign management so easy and then allows you to track ROMI at such an affordable rate but without compromising on the intelligence and the ability to take action for meaningful customer engagement.”
Internet Service Providers
“The woman that assisted recently was informative and resolved my issue. She would not disconnect the call until she was positive that I was satisfied. Great!!I think her name was Melissa in Billing .Thank her again for me.”
“Exceptional service despite the store not having what I needed in stock. The agent there (Fri eve 3/1) went out of his way to try and help and not just for me. I watched him deliver exceptional service to everyone who came in. He was not only speaking with people in person but coordinating his efforts on the computer and on the phone, all at the same time. At one point someone thanked him for his help and he simply replied, "that's what we do here." Verizon is lucky to have this gentlemen, whose name now I wished I got.”