Delivery personnel were horrible. They couldn't lift the furniture I ordered and dragged it on my hardwood floors
August 2023
Terrible service and terrible furniture. I ordered a custom made chair and it arrived damaged! I am still calling them to see how they can fix the damage or replace it, and it's like speaking with empty brains. Furniture looks good but but not well made and it was a big mistake buying from West Elm. One star bcs there is... read full comment
August 2023
Terrible experience. Order a coffee table over a month and a half ago. Table delivery keeps getting delayed and customer service doesn't know why
