Department Stores in Boston, MA

24 locations found near Boston

“I eant to give a five star review for excellent customer service to a lovely woman named Jeylin who did her utmost to help me try to save money and get approved for a Macy's card. She went above and beyond reasonable expectations and was super patient the whole time. This is the type of person who not only deserves recognition but compensation for for the service she provides in-store. Please give her some paid time off, a raise, and or a bonus to show that you truly appreciate her effort to assist customers. It would be well deserved. Thank you, Jeylin.”

4 Good414 Reviews

“Hellooo! Staff actually said hi when I walked in which I appreciate!!! The store has everythinggg, home stuff, snacksss, cute clothes, shoesss, makeup, they even got a little pet section. Dressing rooms are nice just don't leave your stuff everywhere people.... Overall great store will be backkkk!”

4.1 Good107 Reviews

“Many reason to come here. Prices, service (That can be slow on some days) and the store itself. I like it here, and even if not always smooth shopping, I recommend.”

4 Good161 Reviews

“I love this store! I will always stop in if I am close by, just because it's fun to go in and see what they have. Then I usually end up buying something! They have a great selection and nice employees.”

4.1 Good96 Reviews

“I do not typically leave reviews, but Genae really deserves special recognition. During check-out she greeted me with a genuine smile and remained cheerful from beginning to end. Her positive energy was contagious, and I was truly impressed by her enthusiasm.

Working face-to-face with customers is not easy, yet Genae was so upbeat and professional. I hope the organization recognizes and retains her because employees with her ability to remain so positive and upbeat are a tremendous asset.”

3.8 Good230 Reviews

“Marshalls is a solid spot for bargain hunting on brand‑name clothes, shoes and home items, it’s easy to combine with other errands. The store carries a rotating selection, so you can often find good deals if you are willing to browse a bit through the racks”

3.8 Good203 Reviews

“I love love love this place.
You will find all your home needs here.
They sell clothes and shoes here.
Along with hair care .
Check it out for yourself.
They sell all kinds of things you would need.
Whether it's for home. Or self or others.”

3.9 Good50 Reviews

“7.8.26 10a Had to do a return did a little shopping the store is very well stocked no empty shelves people at the register was very friendly I would recommend the store hard to find a place to park nearby station is BACK BAY on the ORANGE LINE”

3.6 Good216 Reviews

“This Target never disappoints! The shelves are always well-stocked, and the staff is super friendly and helpful. I love the variety of items available, from home decor to groceries—it's my go-to spot for everything!”

3.5 Good138 Reviews

“I really love the prices of the store and they have a very big variety of things that you need around the house and also for personal use as well. Awesome place! Definitely recommended, especially with the pricing of a retail stores. They are amazing...”

4.2 Good16 Reviews

“Had a rough time with my last store and decided to try this place out. First time stopping by, and they showed up right on time with what I needed. Kept it simple and did exactly what they said.”

3.5 Good50 Reviews

“This Macy's was interesting. They had a lot of summer clothing despite it being October. That surprised me. They did have a lot of boots to choose from. I tried on a couple pair of boots but nothing really jived for me. I did end up purchasing a Calvin Klein blouse. The store is spaced out nicely. I think there were three levels. A nice lady helped me in the shoes department. She took the time to answer questions even though she had lots of customers around her. That was the opposite of the clothing department where it took quite a while to find someone to ring me up even though there were no customers. This is probably the nicest department store in Downtown Boston. They also have a Starbucks on the first floor.”

4 Good68 Reviews

“It was delicious, and for the price, portion size was huge! The takeout experience was quick and easy, and even after like half an hour getting settled in at our hotel, the food was still delicious enough we may go back in a couple days on our way back through town!”

3.4 Good22 Reviews

“Happy holiday shopping! I walked in and was warmly greeted upon arrival. The collection was gorgeous. I wanted everything. The collection felt fresh and classic. They also had fun pieces which is a nice touch. The colours and silhouettes were gorgeous. Team was very helpful and did a great job with suggestive selling while listening to my wants and needs. I left super happy with 5 pieces.”

3.3 Good67 Reviews

“This Macy's was interesting. They had a lot of summer clothing despite it being October. That surprised me. They did have a lot of boots to choose from. I tried on a couple pair of boots but nothing really jived for me. I did end up purchasing a Calvin Klein blouse. The store is spaced out nicely. I think there were three levels. A nice lady helped me in the shoes department. She took the time to answer questions even though she had lots of customers around her. That was the opposite of the clothing department where it took quite a while to find someone to ring me up even though there were no customers. This is probably the nicest department store in Downtown Boston. They also have a Starbucks on the first floor.”

3.2 Average17 Reviews

“I’ve had consistently wonderful experiences at the Chanel boutique inside Saks Fifth Avenue Boston. The team is always warm, welcoming, and professional, making every visit a pleasure.

Although the boutique is relatively small, I continue to be impressed by the selection. They often have highly sought-after handbags and ready-to-wear pieces, and if something isn’t available, they’re incredibly efficient at sourcing it from another Chanel boutique.

Jake deserves a very special shout-out. He is exceptionally resourceful, personable, and has an incredible eye for recommending pieces that fit my style perfectly. Whether I’m looking for something specific or simply browsing, I always leave feeling well taken care of. His product knowledge, professionalism, and genuine enthusiasm make every visit enjoyable.

Jake also goes out of his way to make every visit special for both me and my four-year-old daughter. Thanks to those positive experiences, we now have a very young Chanel enthusiast who proudly received her first Chanel piece through Jake.

If you’re visiting the Chanel boutique at Saks Boston, I highly recommend asking for Jake. He is a true asset to Chanel.”

3 Average21 Reviews

“Went in to see if someone could help tighten my sunglasses. Found out I was missing a couple little bolts in one of the pairs and thank goodness for Loni. She helped me repair them and was so kind and persistent. Really appreciated her help! Thanks Loni!”

3 Average64 Reviews

“This Target location is always such a joy to shop at! The aisles are well organized, and I love the variety of products available. Plus, the staff is super friendly and helpful, making my shopping experience even better.”

3.2 Average101 Reviews

“Rafaela provided excellent customer service! She approached us and quickly helped my mother pick out the right size small bag. This will make her life easier, and elegant.”

3.1 Average262 Reviews

“Was looking for a place after another company flaked on me and stumbled across this Family Dollar over here in Quincy. They actually answered the phone and were responsive, which was a nice surprise. Got everything sorted out quickly, no hassle. A bit cramped inside, but they got the job done without any issues.”

2.8 Average90 Reviews

“There are moments in life when someone believes they are simply doing their job, while the person on the other side is quietly experiencing something much bigger.

That was my experience with Alexander at Chanel.

I first met Alexander during one of the most difficult periods of my life, when I was going through an incredibly stressful and lonely time. Meeting him again felt like reconnecting with someone whose kindness had stayed with me long after our first encounter.

This time, I asked him if he could help me with my makeup. He welcomed me with genuine enthusiasm, invited me to remove the makeup I was wearing, and transformed what could have been an ordinary shopping experience into one of the most meaningful afternoons I’ve had in a long time.

Alexander didn’t rush. He didn’t make me feel like another customer. He made me feel seen.

He patiently guided me through Chanel’s Les Exclusifs collection, sharing the story behind each fragrance with such passion that every bottle became more than a perfume—it became a memory, a place, or an emotion. He wasn’t simply selling a product; he was sharing craftsmanship, artistry, and history.

At one point I told him, “We’ve been spending so much time together. I don’t mind waiting while you help another customer and make another sale.”

He smiled and replied, “I’m having fun helping you.”

That simple sentence meant more than he will probably ever know.

There are people who perform a job, and there are people who share a part of themselves through their work. Alexander belongs to the second group.

What he gave me that day wasn’t just exceptional service. He reminded me what it feels like to receive kindness without feeling like a burden. He gave me permission to slow down, to enjoy beauty, to laugh, and to simply be cared for.

We often underestimate the impact we have on strangers. A conversation, genuine attention, or a little extra time can become part of someone’s healing story.

Alexander, thank you for reminding me that luxury is not only found in beautiful fragrances. Sometimes, true luxury is being treated with humanity, warmth, and generosity.

I hope you know that the care you bring to your work reaches much further than the sales you make. It reaches people’s hearts.

Thank you for making a difference.

With gratitude,

Dayana Rosa”

2.6 Average43 Reviews

“This is a good Target if you're in the Back Bay, South End or Kenmore area but parking is limited. Two floors of everything that you may need for yourself, your home and a mini supermarket included. There's also a Starbucks and a CVS pharmacy.”

2.8 Average267 Reviews

“Shout out to the cashier who gave us directions. We were lost for a few hours, the police refused to give us directions even though I had an address for where I needed to go and we were sort of in a bad circumstance. Out of all the people I asked for help, this is the only place where someone pulled out their phone and checked a map. You're a good person, I wish I'd gotten your name, thank you.”

2.7 Average117 Reviews

“First off, we are all familiar with a Family Dollar store. This particular location is convenient for me because of being in the Roslindale village area. I go here for all sorts of general needs for household goods.They have good prices on laundry detergent, random hardware items and grocery items. I am very particular about what I buy to eat and there's only a few items I buy from the grocery section. However, it's a good store and I always compare prices from a couple stores to get the best deal. Especially in this economy!”

2 Poor73 Reviews

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