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“We have been members of DCU since it first started. We have always liked them and everybody is friendly. Their services are good and their rates are very good. A great bank to deal with. We were able to get a special loan for a used car that we were not able to get that some other banks.”
“Dorina was SO SO helpful in handling a really difficult and time-sensitive banking issue. I have been banking with CCU for a very long time now and it's such a relief to have a person who knows you that can help you when you need it. The major banks aren't gonna do that for you. Great bank and great staff, thanks again Dorina!”
7:30AM - 3:30PM
10 Causeway St #436, Boston
Credit Unions
“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”
8:30AM - 4:30PM
104 Mt Auburn St, Cambridge
Credit Unions
“HUECU has been growing since i started as a member 22 years ago. I am happy to say, that even though they are larger now, every time i need help they still treat me with patience and respect. I love that, its a rare commodity.”
“I needed a cashier's check for my first month's rent payment and Octavia was able to help me understand if I was eligible to get a cashier's check at the Members Plus because my original credit union is a part of the Co-op shared bank program and with my bank I would be able to get a cashier's check at their location.
I arrived at the location and Octavia was nice and ready to help me with the understanding what I needed to fill out and confirming with me multiple times the amount I needed was correct. This was my first time attaining a cashiers check and she was a real help throughout this process.”
9AM - 4:30PM
236 Holland St, Somerville
Credit Unions
“Ron and Jason are always great awesome people to work with! I never run into any issues with them. They're so friendly and understanding. I would definitely recommend them to anyone!”
“Juie C. Really cares about the customer. She went above and beyond to make sure my loan was closed and processed in a timely manner. She is a true professional and asset to the company.”
“I been with this bank more the 18 yrs now really don't have any complaints they are exceptional as far is customer service goes you just gotta know the rights people s to talk too”
“Maria Vasquez was excellent. Very professional and very pleasant. She help me and my boyfriend open a savings account for his daughter. She answered all our questions. We always have excellent service at Metro Credit Union.”
9AM - 4:30PM
87 Hale St, Lowell
Credit Unions
“I spoke with Karynn at the lowel branch and she was amazing. She helped me out when I was told from someone else that I had to go into a branch. She went above and beyond and for that I'm extremely happy.”
8:30AM - 5PM
600 Main St, Waltham
Credit Unions
“Ibeth, the branch manager in Waltham, was truly exceptional in assisting me with my loan issues. Her dedication and expertise shone through as she patiently went over the numbers with me during my three visits to the branch. Thanks to her, the discrepancy was identified and soon resolved. I am incredibly grateful for her outstanding support and professionalism. She made a daunting process much smoother, and I couldn't have asked for better help.”
“In these times of impersonal interactions over the internet or phone with robots or strangers, what a pleasure to walk into MCU and be treated as a human being! They are friendly and welcoming and recently helped me with a complex issue. They are also a local Massachusetts business. I am so pleased we left the big banks for Metro Credit Union. Five stars and a shout out to Maria B!”
“As someone who worked at Massachusetts General Hospital for over 30 years I will say there were many, many benefits for me as an employee. One of the benefits was having easy on-site access to this credit union. I have been doing some of my banking with this credit union since I started at MGH and have always received top-notch service. As an employee, having the credit union on-site meant that even on a busy work day, it was still pretty easy to swing by to do some banking if needed. There is also ATM access but the personal touch was always my fave. I've seen some of the credit union staff come and go over the years but it is safe to say that everyone I have encountered has always been unfailingly kind and helpful. This is a full-service institution with most of the banking services anyone might need. I also appreciated the calendars they provide at the end of the year for the new year to come. For years, the credit union calendars with the lovely photos of Boston gracing each month, would hang in my office. What banks give anything away anymore? There may be some here who remember the days, long gone by now, when banks, eager for your business, would offer gifts for opening up an account. Bravo to good service, a great work ethic and well-trained helpful employees. Now that I am retired, I will miss the more regular interaction with the bank staff that I once enjoyed but I am happy to know they are still there and going strong. It's hard to like a bank these days, but I like this credit union. There is also a branch in Cambridge and another in Charlestown either of which which might be easier access for some folks since access into Mass General during these days of the pandemic is not easy unless you work there or have a medical appointment.”
“I have been with Jeanne D'Arc for years, since I was able to open an account with a bank I could trusted. They are very dedicated and supportive in all of the branches that I've been to, in MA. I smile and show them respect. Understandable, not everyone has that positive spirit with issues or concerns already in mind when they get there. If we all could see things from others views, maybe there wouldn't be much angery comments I've seen on this site. I just wanted to show these branches some love. We all deserve respect and support working in these professions. It's not easy. I hope this helps others choose wherever they decide to go. Have a blessed day!”
“My husband and I just bought a home. We used Naveo as our mortgage lender. Ana Santos was the person who guided us throughout the whole process. Ana is amazing. She is professional, efficient and empathetic. She made this journey so much smoother. We so appreciate attention to detail and intuition about the information and questions we had. I highly recommend Naveo and Ana Santos for your house buying journey!”
8:30AM - 4PM
548 Main St, Boston
Credit Unions
“Honestly I do not understand the negatives reviews. This bank has been so helpful to me in so many ways for me since english is my second language and I sometimes struggle with the language (I'm still learning) They are very patient and try to understand me and help me understand everything. I've called them so many times in my last vacations with problems and they always resolved and helped me in every situation that I had during my vacations. I love how they take care of my money by putting limits on me”
“It is sad when I see people complaining of getting scammed I was ones in this shoes and I know how it feels like, but I was able to get back all my funds though a private security institution that took my case and helped me recover mine you all should try.”
“I love Jeanne D'Arc. Most of my interaction has been very positive. The staff are nice and usually smile.Need a new debit card, no problem.I rarely go into the lobby, there is always a line but it moves right along. One downfall is the ATM seems to be out of order frequently.”
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“The two women who helped me and my dad today were sent from the land before automatons. They looked at the problem and figured it out with a common sense approach. Dads membership and CC were reinstated. It would have taken hours and years off my life otherwise. Can’t thank them enough. Restored my faith in humanity.”