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10AM - 5PM
223 Main Street, Woburn
Appliances
“My experience was incredible. The sales was so helpful and Bill (the owner) was amazing. He called and worked with me directly to get all the appliances o need and wanted for my new home. I was even able to get the Aga stove was dying for! He called me consistently giving me updates all along the way. The moving company was amazing. The two brothers went about and beyond to get my appliances in my 1700’s house which took a lot of thinking outside the box. I can’t recommend Hancock enough!! Top of the line appliances you can’t find everywhere with top of the line service to go with it!!”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“Highly recommend - Great experience all around. Their staff is friendly, knowledgeable, and very responsive. They helped me select the right make and model for a new washing machine, and they had it delivered within the same week. Delivery personnel were exceptional, and they handled a complicated removal and install process seamlessly.”
“I've been using HR appliance for years for all of the buildings we manage. Peter is incredibly responsive/fast and always efficient/reasonably priced. I would highly recommend them.”
“We have been renovating an old home over the last few years and the final project was a complete kitchen redo. Eric Rikeman from Adams Kitchen came up with an excellent design, that changed the layout to one that is modern, efficient, and smart looking. The quality of the cabinets is outstanding and the installation was expertly done. We actually had Eric and his team come back recently and do some custom cabinetry in our dining room to match the kitchen. I very highly recommend Adams Kitchens and Eric Rikeman.”
“We have a dishwasher that broke down. 2 other companies came out and said they could not fix it. American appliance came out, diagnosed it quickly, said they could get the part. They came back and the door in front was very heavy and hard to get on. They had to come back and fix it. They came with two men and did not charge us again. Friendly and knowledgeable. Thank you!”
“Have had Jim repair a couple of appliances in the past few years and I highly recommend him. He is very responsive and knowledgeable. He gets right down to work and seems to really enjoy troubleshooting and repairing appliances. He's always been able to figure out what was wrong pretty quickly. And his pricing is fair.”
“I recently purchased a LG Refrigerator from Beach Sales, the appliance was delivered, with the utmost care, their personnel is totally professional and courteous, one of the reasons I purchase all of my home appliances, the service is outstanding!!!!”
10AM - 6PM
170 High St, Waltham
Appliances
“I knew which model dishwasher to buy by looking through their website.
Bought it in store - very simple process.
They arranged an install.
Couldn't be happier”
6AM - 10PM
564 Broadway, Saugus
Appliances
“Kenny was amazing and I had the best experience ever!
The following day I was presenting at a sales conference and my booth wasn't delivered, so I had to recreate the entire booth from scratch. When I told Kenny what I needed, he did everything to get me what I wanted.
Thanks to Kenny, I was able to accomplish what I could not have done without his help.”
“Eddie was great at diagnosing and fixing our 17 month old GE refrigerator. He also showed me what had happened and how to check and correct it if it happens again—and to call if that part needs to be replaced. Overall a great experience!”
6:30AM - 4:30PM
875 Morton St, Mattapan
Appliances
“From the entrance they were very friendly and fast. Only the space is a little tight.
There is a small sign indicating that loading and unloading is through the other door. I think it should be a little bigger, since you can see it when you enter the main street.”
10AM - 5PM
723 Washington St, Quincy
Appliances
“Fantastic service from start to finish. Mike, Dan and crew were awesome every step of the way. We have a 1910 house - and wanted to burn wood more safely in our existing fireplace. We chose the Vermont Castings Montpelier II - wood burning fireplace insert. Service and product were excellent. I went to two other places that treated me poorly. So happy I found the Fireplace Store!”
“A reliable spot for most of your tech needs. Wide selection of gadgets, from smartphones to smart home devices. Prices are competitive, often matching online retailers.”
“This laundry mat Owner is changed.New people are so good and kind . There drop off service are excellent. They are doing very good customer service. Special the indian lady is very helpful. I am happy to visited.”
10AM - 5PM
1339 Massachusetts Ave, Arlington
Appliances
“If you need a vacuum or a vacuum repaired this is the place for you. Michael is the nicest!! Very friendly, informative and knowledgeable, no sales pitches!! Works with what your needs are. Clean showroom with a large variety of vacuums. Amazing prices. You'll be treated like a star!!”
6AM - 10PM
1213 VFW Pkwy, Boston
Appliances
“Leah was so kind from the moment I walked into the store. She greeted me right away and helped me find what I was looking for, even going the extra mile to make sure I was taken care of. Andrew so also very helpful which I appreciated.”
9AM - 5PM
85 Terrace Hall Ave, Burlington
Appliances
“We visited because we were replacing the outside lighting fixtures on our 30+ year old home. We wanted to make sure that we made choices that were consistent with the style of the home and also reflected current trends. Our consultant was very helpful and knowledgeable. She took the time to listen to our concerns and help us make choices that will look good and enhance the home's value. We'd definitely return any time we needed help with lighting design.”
“Overall, I shop here a lot and love it.. I usually get great cs from guys like Anderson, Joshua,+++ but there are some reps who go out of their way being rude and downright unprofessional. One guy, Robb, I have noticed refers to himself as a manager yet clearly doesn’t behave or speak like one. Condescending temperament and horrible cs, coupled with poor knowledge of HD practices”
“There are good deals to be had but be ready for quirks. They are very understaffed and inventory changes daily. IMO this is a great option for a 2nd fridge for your garage or basement but trickier for a main fridge.
Before you go:
1. Stabilize your temporary fridge situation. If yours died, borrow a mini fridge to buy you a week. Do yourself a favor and eliminate time pressure from this process.
2. measure your space thoroughly and look at the Lowe’s website for models that would fit and you’d be willing to buy. Maybe look at them at Lowe’s if you’re picky. The outlet ones won’t be fully assembled w drawers etc and staff won’t have lots of context. Know what Lowe’s is charging and what would be a good deal in your eyes.
3. Be prepared to go a few times and see what’s available. Some are dented or scratched but some are pristine and just didn’t fit in the buyer’s space. Staff can tell you when they’re getting a new delivery in.
4. Be prepared for curveballs. The first one I bought turned out not to work. Also the delivery crews are hit or miss in terms of customer service. Scrub your old fridge to pristine condition or they can reschedule if they deem it not clean enough.
5. Have a Plan B fridge you’d buy from a reliable seller in case you don’t find anything that works in a reasonable timeframe.
6. Delivery will give you a 4 hour window and only 10-40 mins lead time for when they are coming. If you miss them it’s a reschedule. Choose Saturday delivery if that will mess with your daily schedule.”
“brought used washer great condition and had good variety with different prices. told me over the phone how many used washer s and driers available. found it hard to park my vehicle but the service was ? great”
“robust inventory and knowledgeable folks who are willing to spend time helping you. needed some supplies for a DIY project and they were more willing to provide their feedback. will definitely be back!”
“One of the best customer service experiences I’ve ever had at any Best Buy location. Longtime Best Buy customer and couldn’t be more thankful for the manager, Alan and all of his time, professionalism and courteousness. He helped resolve an issue I had with a previous purchase . Thank you so much Alan and the Best Buy team in Burlington for all your help!”
“Deidre was very helpful in accommodating me getting my new fridge and microwave. She also was very kind to all the customers who asked her questions while she helped me simultaneously. She provided helpful advice on the appliances and was very mindful of customer safety when using the electric latter.”
6AM - 10PM
465 Centre St, Quincy
Appliances
“This is a great location that keeps up on inventory. The staff has been friendly and helpful aside from one floor manager who has given me a hard time for clearance items 2x now. After I already paid for the items he followed me to my car and tried to take them back! It felt weirdly personal, I’ve never had this happen and it was embarrassing. Talk about uncomfortable. He made me feel like I did something wrong. The store manager however was very nice and seems to put the customer first. He honored store policy and allowed me to buy items as they rang up at the register so I will raise to 4 stars. If I happen to encounter the floor manager again and he follows policy I’ll be sure to update to 5 stars because that’s my only complaint.”
“I worked with Jason through our home design. there was lots of choices available, almost overwhelming. Jason was able to calm my anxiety immediately. he was very knowledgeable and was able to narrow my choices to a reasonable selections. Jason is amazing at what he does he was an absolute joy to work with. every question I had he answered and I felt confident in his suggestions. I loved the personalized service I received. His expertise was excellent. He took his time and was very patient with me. He was knowledgeable, professional and super friendly. I would recommend Newton Ferguson lighting to anyone”
“This is my third time purchasing appliances through AAA in Jamaica Plain. I am a repeat customer because not only do they give me a great price, (and will price match other competitors) their customer service is great! They are very knowledgeable about appliances and I was able to get exactly what I needed..they also provide a delivery service, which worked out great for me. They were not only accommodating and courteous, but they were there when they said they would be.”
“I worked with Jason through our home design. there was lots of choices available, almost overwhelming. Jason was able to calm my anxiety immediately. he was very knowledgeable and was able to narrow my choices to a reasonable selections. Jason is amazing at what he does he was an absolute joy to work with. every question I had he answered and I felt confident in his suggestions. I loved the personalized service I received. His expertise was excellent. He took his time and was very patient with me. He was knowledgeable, professional and super friendly. I would recommend Newton Ferguson lighting to anyone”
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“Ronnie was incredibly helpful and patient in helping me choose a sewing machine. She was kind, sweet and very thorough in talking through the features of the machine and let me video her threading the machine so I could refer back to it again rather than reading instructions in the booklet. She was very encouraging and said I could come back and ask questions if I needed help figuring out the stitches if I was working on a project.”