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“Once you have the right location snd hours, this is great. Charnecce and Suzette are very kind and helpful. Didn’t expect it to be so smooth & easy. Thank you!”
“These are the most wonderful postal officers I've ever dealt with. I had some real confusing stuff to deal with on shipping a package to Finland and they were nothing but gracious and patient. I feel very fortunate that they're my new local post office.”
“This is the beat branch for USPS, Jason is super helpful, knowledgeable and kind, the guy with glasses and a little gray hair! Kudos Jason, thank you so much for the help all the time.”
“I had a really great experience here to get my passport processed. Shout out to Barry as he was very knowledgeable and patient. He explained everything with details and took really great pictures for my passport. Go here if you need assistance with your passport.”
7:30AM - 5:30PM
405 Concord Ave, Belmont
Post Offices
“I go out of my way just to go to this USPS location because the staff are kindly and their service is good. Elias was particularly helpful, and he quickly shipped my 5 media mail packages.”
“5 stars! I have family members out of state, that wk for USPS service, so I understand the Federal Standards- Saugus Post office is exceptional, and, as other reviews,I choose to use Saugus, because of exceptional service, everytime I've come!
I've had real problems elsewhere in Essex Co. that have not followed Federal USPS standards!
They, are always efficient, kind/ pleasant, nonpartial, and professional...
I've had to call Postmaster/ Feds because of breaks of personality -problems brought to the job, at other Essex County Post offices...
Saugus, has never been in this category, since, from another state, never either has their Post Offices behaved untowardly...
I've referred persons, to apply for work, when they hire, at Saugus USPS!”
“Wish I could give 10 stars to the Roslindale Post office. I was putting together a retirement for my boss that was due at noon. I was waiting on 3 more envelopes that my colleagues had put in the mail the week before that I anticipated were most likely in the carriers bag out for delivery. At 10:30am I called the PO and April answered the phone. I offered to meet the carrier wherever he was to grab the envelope since my afternoon mail delivery would mean I could not finish putting the gift together. April went above and beyond and found the carrier and within 30 minutes the two envelopes were dropped in my box and she called to confirm they had been received. In 93° weather, I tried to run out to give the carrier a cold Gatorade, but he was already gone before I could get there. Both April and the mail carrier went out of their way to save the day so that we could complete the gift for my boss. A+++++++”
1:30 - 4PM 9AM - 12PM
1179 Main St Ste 1, Wakefield
Post Offices
“Small, friendly and helpful post office.The lady there was really nice and helped me with my questions and shipping of an international parcel for the birthday of my mum.Happy to come back”
“The staffs are always helpful and friendly. And they remember you. It feels like a tight neighborhood post office vibe which some times can be hard to find elsewhere. Parking can be tricky though.”
“Stopped here , sending packages.
The guy , named Jun (or Jin) was awesome. Super friendly , even borrowed tapes to me , instead of selling. Awesome guy.”
“Blair was so helpful with the passport application for our daughter. We tried to do it at south Boston post office where it was an awful experience, Blair was lovely and helpful and we got it all done in a few minutes.”
“I needed to send some books media rate, but I haven’t sent packages through USPS in a while and was unfamiliar and unsure about the process. The woman behind the counter was incredibly patient and helped me out in correctly addressing my package and finding a way to print my pre-paid label (FYI, no printer here but if you have a QR code from Click-N-Ship they can scan it and print the label themselves). They were also managing the line efficiently on a Friday afternoon close to closing and kept everything moving. All the packages I sent arrived in one piece. This is hands down the best experience I have ever had at any USPS location.
Editing to add: I came again to mail another package, and the same fantastic person helped me find the most affordable shipping option and was patient while I figured out my shipping address. I had tried to mail this same thing at FedEx the day before but couldn’t because I didn’t have my ID on me— so glad, because this was $5 cheaper for a faster and more convenient experience. I love this post office.”
“I had a missing package that I needed help locating, and Joe took the time to walk me through what might’ve happened with it and offer a solution. I really appreciate his customer service.”
“I use this post office often, both on weekdays and weekends, and it's an overall great experience! The postal workers are fast, efficient, and kind. There's rarely a line.”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“I highly recommend! John is ALWAYS so thorough and helpful - especially with passport services! He goes above and beyond to make sure everything is correct no matter what! Thank you!”
“Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!”
“This location has absolutely the best USPS team in the Greater Boston area. I've visited USPS locations all over the region & I stop at the Day St. location a few times a week. The staff here has been consistently friendly and knowledgeable over the years even when it can get busy, they do their best to keep customers smiling. I some needed extra help today and Roselynn was incredibly patient and thorough, she even called customer service to help me track down the answer I needed from HQ. I also really appreciate the drop-off window at this location so I can pre-pay my packages and not have to wait in line. Please be nice to the staff if you go here, I see how much they deal with in a day in this busy square & they are some really amazing folks!”
“Great service, professional staff and always on time. My dad had a tailor shop for many years in Swampscott, MA and always used their service. Thank you everyone and be safe these overwhelming times for all.”
7:30AM - 7PM
770 Massachusetts Ave, Cambridge
Post Offices
“My local post office! I love the grandiosity of the old building and the marble. The workers are nice and helpful when I drop off packages or have questions. Sometimes there’s a little line but it generally moves quickly.”
“The staff here are great. Any time I have had a question, they have been so helpful. Recently, Valter and the other person I talked with really went out of their way to solve a problem with a change of address. This has consistently been my experience during almost two decades of living and working in Salem. Thank you!”
“I MET A LASS FROM MASS THERE & SHE REALLY DID CARE & THAT IS WHY I WANT TO SHARE IN CASE SHE IS LOOKING FOR A HEAVENLY HONEY BEAR & NOT JUST A SUGAR DADDY!”
7:30AM - 6:30PM
462 Washington St, Woburn
Post Offices
“I was there this morning and had to mail two letters internationally and the guy at the front desk was very nice and helped me out a lot. Thank you for that. :-)”
“The customer service from Lydia & Kate was beyond exceptional!! The management of the situation was impressive they knew exactly what was needed, I am so grateful for their care and kindness. Will use this USPS location again”
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“While visiting this post office, I came in with the not-so-easy request of renewing my passport and changing my name because the first time I had done it, an error was committed on my part.
Lisa and Cierra, were amazingly helpful. They went above and beyond to help me understand the additional steps of what had to be done so that my passport renewal would be processed appropriately. Not only did they help me, they were understanding and told me to get the paperwork together and they would still help me even though it would be way past the appointment time I had reserved.
In addition, the whole time I was here, I saw the staff interact with a population of diverse customers, many for which English wasn't their first language. Even then, the cultural competency, patience, and support they provided was unmatched. This location is manned by an amazing crew of individuals that are not praised enough.”