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“They are the BEST place to sell/trade in unlocked electronics! They explained the value well, and compromised as well if you would like a product instead of cash. But you are not forced any way or another. Very experienced and pleasant experience, I recommend.Also, if you get a screen protector, you have UNLIMITED warranty, just $10 for replacement. Very wonderful quality, better than Amazon.”
“Thank you Ibra for staying late to fix my phone. You are very good at what you do. I am shocked you got it working again. This company is very lucky to have you.”
“They always have better discounts on cell phones and cases. Satisfied with the customer service especially in this store and with the help of the agent Mr Franklin thank you.”
“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”
“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”
“Exceptional service! One of the best AT&T experiences I’ve had in a long time as long time customer. Much thanks to Daniel and the team for making life easy and getting me in and out in a timely manner.”
“Fast and quick!!! I’ve broken my iPhone 12 screen and the gentlemen spoked about the issue and changed my screen with in 20 minutes.. thank god my phone got its life back.. Thank you so much guys”
“After having had some unfavorable experiences at other AT&T locations, I was reluctant to go back into a store; however, Justin went above & beyond in assisting me with my service plan. I’ve found that many reps are not familiar with First Net, but these guys are great. 10/10 recommend to anyone who’s on First Net to come to this location for assistance.”
“Received very good service from Andrew at the ATT Store in Boston Seaport District this afternoon. Very knowledgeable and helpful. Would recommend this store.”
“100% satisfied customer here. Fully recommend Somerville Communications. I visited for a screen/display replacement on iPhone 11. The business completed a rapid and effective repair. Cost was > 35 % below competitor. Friendly and polite personnel.”
“Great experience with Juan. I had an appointment to upgrade my phone and he was very helpful. Very efficient and was able to explain all the different deals and options clearly.”
“Thank you very much for serving me, very kind Ingrid, very professional, very patient, excellent, very happy with my purchases for me and my family. I recommend that you go to AT&T store, they will be very well served. Great deals, excellent people Ingrid thank you”
“Great experience! I repaired my iPhone 14 at the HFIXPHONES shop. I'm very pleased – they are professionals, prices are reasonable. They repaired it at a high level within just 20 minutes. I highly recommend their services.”
“I had a great experience here. I came in with a cracked screen on my Surface Pro. Michael fixed it promptly and it looks good as new. I would highly recommend this business if you're looking to get your devices fixed.”
“I brought a bunch of cell phones that have been laying around the house with cracks and other issues. Despite the store being incredibly busy, the person repairing the phones was patient, knowledgeable, and skillful. He made the experience phenomenal! I was so encouraged to see this right here in my neighborhood! AND the price was so reasonable! I will be bringing my other electronics here as well!”
“My salesperson, D'artagnan, was just exceptionally patient with this technically challenged self, answered all my questions, helped me get the phone I wanted, assisted me with other tech issues later on too!!
My only gripe with the Waltham AT&T store is lack of covers and screen protectors for my phone. I think it's because other phones are more popular for most people.
I will be back!!”
“Edgar was the best! We struggled with over the phone ATT costumer service for 2 WEEKS and he helped us in less than an hour get everything straightened out. He deserves a raise!!”
“All I can say is WOW. My mom severely cracked her iPhone screen to the point where her Face ID wouldn't even work anymore. We were on our way to the Apple Store to buy her a new one when I informed her that getting her screen replaced would be significantly cheaper. She was hesitant, but I convinced her to stop by TurtleScreen near her house after seeing great news articles about it online. We came in at 6:15PM just to inquire about pricing and their hours - thinking they wouldn't be able to do a same day repair given they close at 7PM. However, they squeezed us in as soon as we came through the doors and by 6:45PM my mom had a brand new phone screen! She's so happy with how her phone looks and we were extremely impressed by the professionalism of the folks working at TurtleScreen qnd their efficiency. The prices are very reasonable for what you get and my mom ended up saving hundreds of dollars compared to getting a new phone! Can't recommend these guys enough!”
“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
“I had an issue with the replacements battery for an iPhone 7 Plus they installed , and they rectified the situation. They stood behind their work. I would go back for sure.”
“I would highly recommend Cricket Wireless to anyone looking for great customer service. Their team provides excellent service to customers and makes them feel valued and cared for. Whether you are a new or returning customer, you will find trustworthy service and support at Cricket Wireless.”
“I received excellent service! I got to the store a little on the late side , the lady managing the store called the technician and he came back to the store and replaced by cracked screen within 20 mi utes. Thank you!”
“After a 3rd try I found this AT&T store open, the first 2 weren't. I was having trouble with my phone and Eddy Tavares and Caio Reboucas were very friendly, made me feel welcome and most importantly fixed my phone right away. Kudos to them both!!
Ed from Imotobank.”
“Raul is the best. Very knowledgeable, personable and fair . I wish all business transactions could be as easy and efficient as his store is. It will be the only AT&T store I go to ever again”
“These guys rule. In particular, the manager Bobby is a miracle worker. I had been to another AT&T and they had messed up my lines - ported some from Verizon, but not others - put me on the wrong plans and everything. Bobby just solved it. Talked me through it and helped save me money and extra trips. I'll go out of my way to go back to these guys in the future.”
“Diego Cabreraat the Canton AT&T store was so helpful with my upgrade the transaction was smooth and easy he even inform me on other offer I had with my upgrade”
“This shop is by far the best phone repair service I've come across and I'm not exaggerating. Reason why is because the man knows what he's doing. He's straight forward, does not beat around the bush and will let you know if the repairs can be done today or another day. I got my mothers phone fixed within 2 hours of bringing it in and its working as good as new. He's so great at what he does.”
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“I went to the AT&T store in South Bay and Nelson assisted me. Nelson provided me with exceptional customer service. He is extremely knowledgeable, professional and helped me get my sister added to my plan. Due to the different plans we were on, Nelson had to navigate the red tape to combine our accounts into one. Nelson exceeded my customer expectations!! I highly recommend this location and AT& T which is why I have been a loyal customer for over 20 years!! Thank you Nelson and AT & T for being the best in the industry!!—Thank you, Purple Reign (Joanne) ⭐️⭐️⭐️⭐️⭐️”
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“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”