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“10/22
Finding my receipt in my wallet today reminded me I needed to thank so much to a lovley young lady that helped me TREMENDOUSLY!
Teagan(I believe the sp. is correct) I came in & thought I could find everything i needed; if course as I walked in the store I changed my mind & needed help hahaha!Teagan approached me & I showed her all my saved pictures on my phone of everything & she got it all for me, my own personal shopper!
Thank you!!”
“Love the convenience of having a hardware store in our community. Prices are affordable and even when I have a difficult time explaining what am really looking for, they are always willing to help me out and find what I need. Very satisfied customer.”
“Very friendly and knowledgeable family run business. Quaint, enjoyable store layout. SO much better than going to a big box store, being ignored and not offered assistance. HIGHLY RECOMMEND!”
“Consistant staff that will remember you. Very knowledgeable of where to find things. Willing to go with you to insure that youfind what you're looking for. Hence, looking for chainsaws, tools, great work clothes, plumbing, wood stove supplies, great selection of paint and painting supplies, etc., etc., this is the place. So, to wrap this up... GOOD BEY Home Depot, hello Rocky's.”
“Wonderful place for a wide range of hardware and home goods. And they repair windows — even double-pane — for a reasonable price. Really friendly and helpful people as well. A million times better experience than the big orange or blue stores.”
“This is a good harbor freight store with friendly, helpful staff and a clean, organized layout. Very good selection eith both variety and quantity. Getting to it from route 9 can be a challenge, but that's just how route 9 is. Tons of parking and easy access.”
“Today was the second time I drove from Keene I don’t like HOME DEPT the service at this store is AWESOME the same guy helped me with my project he cut everything and just great customer service definitely will keep driving down for all my needs.”
“it was my first time buying bird seeds from them she was very friendly and very helpful they have black oil sunflower seeds 50 pounds for 30.00 very good price I prefer to support local business I will be returning again”
“I was in there today and really needed help finding ideas for an important home project which I knew nothing about. I was politely greeted by an employee, Kabrial, who asked if I needed any help finding something. He was very friendly and knowledgeable when I asked him several questions. He assisted me throughout the store to find what I needed to complete this project, which took some time. Five star customer service! I really appreciate this employee going above and beyond for me!”
“Michael R was so very kind and helpful he brought us to the aisle where the product was and helped us find the proper size for what we are looking for. Best service I've had in along time..”
“I had received a $10 off certificate for my birthday. So I used that to get an electrical item that I needed. Staff was great got me to the right product. They beat out the big box stores.”
“Went to look for kitchen cabinets...Jon was awesome! Walked us through the options and we walked away completely satisfied with our selections. He couldn't have been more helpful! 5 stars!”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“Great store and excellent service! Before I went to Larry's, several other stores were visited. None of them had the shower cartridge I needed. Went to Larry's, was in and out in 15 minutes. Paid less than Amazon, over 50% less than Home Depot, both of which I would have needed to wait for.”
“The paint department is commendable, and I would like to express my appreciation for the exceptional service provided by your employee, Al A. His remarkable performance, amiable personality, and extensive knowledge have consistently exceeded expectations in assisting customers. He truly embodies the qualities of a valuable asset in the retail industry, and I believe he is deserving of significant recognition and compensation. It would be beneficial for the organization to have more employees emulate his exemplary conduct.”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“I have Rented from them numerous times and never an issue always reasonable, reliable and they help all the time with great advice. Great dealing with old school business ways. Everyone in the company agrees they are for sure a class act.”
8AM - 6PM
655 Memorial Dr, Chicopee
Hardware Stores
“I had a broken key in my dead bolt. Zion, your key specialist, in the Memorial Dr., Chicopee store provided me with excellent service. He took time to try various methods to remove the remaining part of the key. Manny and Ian also provided assistance. I was impressed with all three of your employees. JHA, 7/14/23”
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“We started our project by ordering materials from Fleury Lumber in the morning and by the afternoon everything was delivered and placed exactly where I asked. Forget the big box stores. Fleury Lumber is my new goto store.”